IKEA Employee Reviews

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great enviroment
Team Leader (Current Employee) –  Orlando, FLApril 20, 2018
great work life balance with up to 5 weeks PTO, great benefits and insurance coverage. Difficult to advance past midmanagement. To advance from hourly employee to Leader takes time.
Pros
Free uniforms, 5 weeks PTO
Cons
difficult to advance
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Fast paced work enviroment
Sales Associate (Former Employee) –  Miami, FLApril 19, 2018
Working at IKEA was very fast-paced and required each individual to make on the spot decisions to meet the customer needs. The most difficult part of the job is learning each individual function and the processes needed to run each part of the store.
Pros
Lots of great benefits
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Fun and Accommodating Workplace
Cashier (Former Employee) –  Pittsburgh, PAApril 18, 2018
Taught team work and had very good management. Paid time off were given to part time employees as well as sick time. Workplace felt safe and catered to employees needs. My duties involved cashiering and stocking the restaurant, as well as helping other areas when needed.
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What happened to work life balance and management
Sales and Logistics (Current Employee) –  Round Rock, TXApril 18, 2018
IKEA is a decent place to work. If you can handle stress well and work under little to no supervision or instruction you should do fine. You will have to learn from employees and not so much from management, who isn't at the front lines of the retail or logistics aspect of the job. After two years here, hours are being cut and co-worker morale is low, so many good employees are starting to look else where for employment. Its a shame that many of us used to enjoy work here. Before the new organization structure took effect the logistics and home delivery departments had tons of work, but procedures had a rhyme and reason. After the rollout of the new structure, the departments I have mentioned now have different responsibilities but procedures and the new ways of working do not make sense as they are unclear and not efficient. Management hasn't done enough training or hands on work to understand these procedure issues that continue to hurt IKEA's brand image and co-worker culture.
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Great benefits, but still retail
Product Quality Co-Worker (Current Employee) –  Portland, ORApril 18, 2018
You will be surrounded by great coworkers from diverse walks of life, and the company offers terrific benefits that are accessible even to part time employees. But let's be honest: retail sucks.
Pros
Health insurance for PT coworkers
Cons
Retail
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Best Place to Work and Grow
Sales (Former Employee) –  Brooklyn, NYApril 18, 2018
Great people working here. Management pays attention to the good work you do and they seek to advance you at the earliest opportunity. I enjoyed every day of work and was eager to come in every day. You'll love your time here and feel you've accomplished a lot at the end of each day.
Pros
Benefits, Help from Co-workers, Fun Activities Each Month
Cons
Not Enough Work Hours; Need Full-Time!
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Day to Day
US - US Process Leader (Current Employee) –  Plymouth Meeting, PAApril 17, 2018
Working with IKEA is a wonderful experience. The company is private, so no pressure from shareholders. Although, this sometimes can lead to complacency
Pros
discounts, benefits
Cons
lack of urgency
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aweso,e
Ikea coworker (Current Employee) –  Frederickson, WAApril 16, 2018
good place to work at, slow paced , and really good people. advancement is ok. attendance is key, work hard and you will be rewarded. i would recomend this palce
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Social
Logistics (Former Employee) –  Houston, TXApril 16, 2018
Ikea was a great place to work and meet new people with different backgrounds and interests. Being there opened my views to different Working there was very fast paced especially on the weekends which were their busiest hours. But never a dull moment.
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good place to work
Replenishment Team Lead Manager (Former Employee) –  Perryville, MDApril 15, 2018
was a good place to work when i first started but with the changes of upper management the moral was lost. the work life balance was the best part of the job.
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Stressful but rewarding to make people happy
Food Service Worker (Current Employee) –  Centennial, COApril 14, 2018
When working with people and food, your goal is make people happy and for them to smile and enjoy their meal. I come into work viewing the schedule and mapping out the work day with the various coworkers and tasks that need to be accomplished. Sometimes not having enough people and lack of support calls for a stressful day, that I refuse to give up on. Making sure my team in happy and providing a positive experience to the guests makes for a better day of work so i strive to exert my skills to be able to accommodate them. The hardest part of my job is dealing with my management that expects an understaffed kitchen to excel at all times and not lend help, and what I've learned from that is that's just how some jobs are. To be persevering and having a hard work ethic is what i have brought to my team to show them that I care and that we still have a job to do. A typical workday is made when a guest comes up and tells us how delightful our food services and food was.
Pros
3 dollar lunches, suck time and vacation time
Cons
Short breaks, understaffed and poor scheduling
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Young
Ikea Food Co-Worker (Current Employee) –  Columbus, OHApril 13, 2018
large push for sales and very little time taken to teach young ppl how to sell. A lot of lecturing going on with very little fact to be distributed and or knowledge to back it up. Not enough listening going on from upper management
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European Walmart
Coworker (Former Employee) –  ConnecticutApril 12, 2018
Management is horrible !! Employees aren’t respected. They preach all this lovey dovey pretending to care about the workers, but in actuality it is the complete opposite. They just did a restructure where they demoted all the managers to working supervisors, cut their pay and added more responsibilities. Horrible place. Also don’t eat the food everyone gets sick after.
Pros
Pto
Cons
Management work life balance compensation
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It’s changing
Food Clerk/Cashier (Current Employee) –  New Haven, CTApril 12, 2018
Everyone says change for the better but Ikea has no idea as to what they’re doing. I loved working their but now it’s horrible. I literally have no interest in working in that place anymore.
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Ikea
Maintenance Supervisor (Former Employee) –  Danville, VAApril 11, 2018
Really bad management. Horrible treatment of hourly employees. Worst treatment of supervision. Knee jerk reactionary morons running this company with no sign of intelligence.
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A diverse and progressive company.
Risk and Compliance Coworker (Current Employee) –  Tempe, AZApril 11, 2018
Great benefits and not your typical work atmosphere. Making mistakes is not something to be feared but is encouraged as a learning experience.

The management organizational roles have recently changed, however, resulting in a lot of confusion and transitional frustration... which might work out for the best but that remains to be seen.
Pros
benefits, meal program, learning from mistakes is encouraged
Cons
transtitional management organization resulting in job role ambiguity
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Productive, calm place
Warehouse Worker (Former Employee) –  Perryville, MDApril 10, 2018
Ikea is a food company to work for they give you the tools you need to succeed at the job. However there H.R department (human resources) is not very helpful of anything. Any type of problem concern any question you may have for them they simply give you a card with a number to dial to help you out. Not so much helpful.
Pros
Room to grown
Cons
Management is ran very poorly
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Nothing like the stores.
After Sales Representative (Former Employee) –  White Marsh, MDApril 9, 2018
The call center is a terrible place to work. The place restrictions on when you can and can't take breaks. You have to go on your break at a specific time or you get dinged. But you can't just hang up on a customer, you have to try to help them. If this goes into your break time you get dinged.

Management treats the employees like they are children. It is operated more like a sweat shop than a healthy environment for the employee. They are understaffed and customers regularly have to weight over an hour to talk to you. And once you have them on the phone they are almost always mad at you to begin with.

Horrible place to work.
Pros
Good Healthcare
Cons
Terrible work environment.
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Cashier
Customer Service Representative (Current Employee) –  Stoughton, MAApril 9, 2018
There are three departments for cashiers, resturant, cash lanes, return. It is definitely a great job if you want hours, but they defiantly don’t pay enough for bi weekly part timers, and it is extremely stressful there do to the lack of help by so,e employers.
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Very good company for young person to grow and move up in. Not for older worker.
Customer Service Representative (Former Employee) –  Orlando, FLApril 9, 2018
Great benefits, pay ok, hours not flexible. It can be a physically demanding job and a lot of standing, walking on concrete floor. It can take it's toll.
Pros
benefits
Cons
pay, noadvancement
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Overall rating

4.0
Based on 4,621 reviews
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3.8Work/Life Balance
3.9Compensation/Benefits
3.6Job Security/Advancement
3.6Management
4.0Culture

Diversity score

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62out of 100

The Diversity Score tracks how positively diverse employees rate their experience at IKEA.