Great Benefits, but poor leadership.
Customer Service Representative (Former Employee) – Bolingbrook, IL – May 30, 2018
The health benefits were amazing here when I worked there. However, I know that premiums skyrocketed because of Obamacare. So, they are not as good any more.
I had 2 really great supervisors there. But, many of the supervisors were unprofessional, lacking in any type of leadership training.
I saw a lot of my coworkers being treated very poorly on a consistent basis.
The environment in my customer service department was very cut-throat, very political, unlike any other place I've ever been. It was shocking.
On paper, the values of the company are decent. The pay was okay. Just some of the supervisors and managers there had just really low moral character in general and lacked in true leadership. It made for some stress for myself and even worse for some of my coworkers.
Benefits, The company's culture
Leadership and maturity of supervisors and Customer Service Manager