Better organizational skills.
Answered - Human Services Casework Manager (Former Employee) - East Alton, IL
Push for more increases in salary and a lower caseload so they can feel appreciated which leads to more productivity.
Answered - Office Manager (Former Employee) - Chicago, IL
I would explore the possibility of providing high-level training to new hirees to guard against unforeseen incidents of absences which cause work to back up or be forced on another worker who is not sufficiently skilled to handle an extra workload.
Answered - Social Service Career Trainee (Former Employee) - Chicago, IL
Pay better attention to my case workers and office staff, and provide mental health days to the workers, and back them up, when they are right when explaining the state of illinois policy and procedures to the customers receiving services. I would also do a disciplinary pursue for the lazy, employees who abuse the D.H.S. system.
Answered - Human Services Case Worker (Former Employee) - Melrose Park, IL