Repetitive, but always challenging
Case Manager (Former Employee) – Irvine, CA – December 16, 2014
Working with a different homeless population discharged from a hospital. The challenge was broken into two parts, medically aspect and social services. Connecting them to resources that could help with housing, income, addition issues, etc.
Difficult times came when client were misdiagnosed, sent without medication or the wrong ones, client demanding or refusing medication. In addition, most clients had been dual-diagnosed either with psychological, addiction, and/or physical issues. Which enhanced the challenge, just when things would come together for the best the client would sometimes walk out. It is a fast-paced job with little time to catch your breath.
The part I enjoyed was being able to work directly with the client and help them to the best of my ability and more.
I would give the organization a score of 3.5 out of 5.
The team comradery and support we give to one another
Some Managers/Directors play favorites, shun others and are never wrong