Horrible place to work, starts out ok but it really gets old fast.
Sales representative (Current Employee) – Virginia Beach, VA – September 20, 2018
Very dishonest way of selling medical alert units to the elderly or whoever happens to be on the other end of the phone, cause they expect you to sell to everybody no matter their age or nationality,unless of course they're homeless or living out of the country, cause our system doesn't work outside the country. Customers get really upset when you tell them the number they dialed was changed or disconnected when they just called it and spoke to their bank literally 2 seconds ago. I don't know why we can't just tell them they misdialed or got rerouted. Also telling them the equipment is free and then charging a monitoring system that would someday cost way more than the equipment ever would, depending on how many years they're paying for it. Customers tell me they get one for free from their insurance all the time or at least at a discount, and we are actually supposed to try to sell them our unit even though they already have one. This is ridiculous. We get regular calls from people calling us scammers and thieves. and men call and do and say nasty things til we hang up which of course ruins our call percentage and they just call right back and sometimes keep getting the same rep over and over again. I can't wait to leave this company. I do like my manager. They treat him bad too. If our sales are bad he's getting yelled at and fired or suspended as well. They don't care about keeping good reps at this company. They would rather keep bringing in every person they can and training them and keep the horrible cycle going. Leaving very soon.
Coworkers are friendly
Breaks short, dont get til u make sales, pranks, hangups, perverts, stress