IMMUCOR, INC Employee Reviews for Customer Service Representative

Ratings by category
3.1Work-Life Balance
3.4Pay & Benefits
2.7Job Security & Advancement
Found 3 reviews matching the search See all 56 reviews
Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Job Security/Advancement
Job Culture
New owner/ New Expectations.
Customer Service Specialist (Former Employee) –  Waukesha, WIAugust 5, 2018
Fast paced, problem solver, phone person, order taker, shipping knowledge, billing knowledge, collections. Management was alittle unorganized. We had a workplace culture of making sure the customer was satisfied.
Loved the people I worked with.
Sometime no lunch breaks, alot of paperwork from other departments.
Was this review helpful?YesNoReport
Job Work/Life Balance
Job Security/Advancement
Job Culture
Go along great with everyone, especially my supervisor.
Customer Service (Former Employee) –  Norcross, GAJuly 20, 2012
A typical day at work was entering blood banking orders from fax, email, and occasionally the mail. I was constantly on the phone with lab techs and purchasing agents to verify product dating and requested ship dates. Job was very detailed and checking on manufacturing cycles was a must. I enjoyed and got along with everyone I worked with. I learned a lot about blood, and was occassionally taking customer service training to better my professionalism and help with customer loyalty. The hardest part of the job was it could be a little too structured, however, I truly enjoyed being part of a team accomplishing something. It felt great to go home at the end of the day knowing I did my best and that wonderful sense of accomplishment. I also looked forward to customer service week every year. It's great to be able to tell your co-workers how much you enjoyed their efforts and hard work.
enjoyed the people i worked with.
job could be a little tedious looking over government contracts.
Was this review helpful?YesNoReport

See more IMMUCOR, INC reviews

You may want to try:

Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at IMMUCOR, INC. Our community is ready to answer.

Ask a Question

Overall rating

Based on 56 reviews

Ratings by category

3.1Work/Life Balance
2.7Job Security/Advancement

Ratings from women

2.1InHerSight Score

1.9Personal Development

2.2Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight

IMMUCOR, INC Reviews by Location