In-N-Out Burger Employee Reviews
Review this companyJob Title
All
Location
United States2,269 reviews
Sort by
Found 2,269 reviews matching the searchSee all 2,278 reviews
In-N-Out Burger insights
What people like
- Clear sense of purpose
- Time and location flexibility
- Fair pay for job
Easy to move up!
Store Associate (Current Employee) - Anaheim, CA - September 9, 2021
Indeed Featured review
The most useful review selected by IndeedExcellent place to work while trying to find a career, or even to establish a career as moving into management is available for all workers. Managers are pretty fun to work with and allow you to have fun so long as you do your work well.
Pros
Free food for shifts worked
Cons
n/a
Was this review helpful?
good job
Level 5 Associate (Former Employee) - National City, CA - September 17, 2021
I liked it there. I was able to learn how to deal with customers and handle the pressure of working in a stressful and fast paced environment. It definately isn't a life long career though
Was this review helpful?
Great high school job
Level 5 Associate (Former Employee) - Sacramento, CA - September 15, 2021
Great job for high schoolers and if you plan on going into management. Overall a pretty toxic environment as far as work place culture. If you look a certain way you might have a better experience.
Pros
Free burgers, good benefits, good pay
Cons
Stressful, poor workplace culture. Favoritism
Was this review helpful?
Fun, but hard work
This is a company that truly cares about it's employees. There are many events and gifts given throughout the year to show appreciation. Tons of great people to work with everyday, but there is always something to do and it is expected to be done at the highest level. The pay is fair to the industry standard. Each location is like a microenviroment and lower managers get traded around the stores, some are better than others. The ability to transfer to another store is a rarely used option, but it is available. All lower positions are part time no matter what.
Pros
Free meal per shift, great company perks
Cons
Part time only for non-management
Was this review helpful?
A poor option for people who suffer from anxiety
Store Associate (Former Employee) - Mesa, AZ - September 3, 2021
In-N-Out presents the veneer of a company that cares about its employees as much as its customers. While this is almost true to an extent, the actual in-practice work experience for a typical employee is not healthy or practical for a neuro-divergent or conventionally anxious individual. Lack of movement even for a moment is often harshly and unjustly chastised, and mistakes (especially during a rush) regardless of newness will either be lightly corrected or harshly reprimanded depending solely on who is managing you that day and what their mood is like. While these harsh reprimands are themselves unjust, the brazen inconsistency with which management is carried out from shift to shift necessitates a convoluted act of social balancing that would leave even a well-adjusted individual prone to anxious fits. Many times I have seen fellow employees in the back rooms prior to their shift or on their breaks emphatically unnerved about the prospect of working or continuing to work. While the appearance of a happy and motivated work environment is present for the customer, this façade is chiefly motivated by the fear of reprimand if one does not follow the 'In-N-Out Way'.The work itself, even during slower hours (of which there are naturally very few given In-N-Out's consumer popularity), is often obtuse and confusing for new hires and old employees alike. It is easy, working at In-N-Out, to see that the protocol and terminology have been carefully curated and constructed over the course of many decades. While this may seem on paper to be a positive trait, the result in practice -
Pros
The free burgers on (one of) your breaks, clean environment, safe conditions
Cons
Short breaks, unhealthy management-style, confusing work protocol
Was this review helpful?
Can Be Great Depending on the Individual Store/Manager
Level 6 Associate (Current Employee) - Turlock, CA - September 3, 2021
I've worked as an associate for almost 3 years. I loved my first, home store where I was at the majority of my time with In-N-Out. Work environment was fast paced, demanding, and extremely busy. Management was laid back but pushed us hard to sell burgers and cook faster/more efficiently. Even while pushing us, we were always treated like people at this store. We could laugh and have fun with each other and even when business got crazy busy and we were short staffed, this was still better than my experience at my second store. My first store felt like a family unit and when I first started working there, it was tough on me (being a lower level associate is draining). I eventually broke down in the middle of a shift and my managers talked with me about what I was feeling, made me feel heard, and fixed the issues I was having at work and from that point on, I loved working at that store. The second store I worked at.......... what a mess. Management was terrible. It was an incredibly hostile work environment where associates were scrutinized and belittled for making human mistakes or having an off day/ even just clocking in 1 minute late. Associates were talked to as if we were worthless dogs and expected to give respect and not defend ourselves when belittled verbally by managers. The managers at this store felt more like mob leaders than the managers I had at my last store. I don't know if that is just the culture of Southern California In-N-Out's (my first home store was in NorCal), but I had to go on a personal leave to decompress and recoup after working at the second store -
Pros
competitive pay, benefits
Cons
Inconsistency with management, long hours, hard on your body
Was this review helpful?
good place
Cashier (Former Employee) - Garden Grove, CA - September 3, 2021
i like this place and they are very fair. The pay is fair. The working conditions are acceptable. People are friendly. Benefits are nice. They treat us well.
Was this review helpful?
Horrible job for anyone with anxiety issues
Cashier (Former Employee) - Bakersfield, CA - September 1, 2021
My experience at in n out was horrible; It was extremely tense and hard to get used to. They prioritize getting food out the window rather than customer service. If you're caught standing still for even a moment you get yelled at across the kitchen to start moving. I have anxiety issues that I deal with daily and it is not fun going to the backroom on your delayed break to hold back tears from how stressful the job can be. From how fast you're expected to move, to a manager watching your every move to make sure you're using the right terminology. It's hard to ever be laid back and actually have fun while doing your job. Not to mention the fact if you change your schedule at all you have a manager upset at you. They do not like working with your life outside of work. Now If you're extremely outgoing and looking for money, sure go for it. Apply to this job if your hours are extremely flexible, you're very outgoing, and you're able to work in a very fast paced environment.
Pros
one free meal per shift, fun coworkers
Cons
management style is tense
Was this review helpful?
Amazing Job, fast paced
Associate (Former Employee) - Lincoln, CA - August 31, 2021
In-N-Out Burger is a great place to work, especially if you are outgoing and energetic! You are taught everything that you need to know, and the management is amazing! Every manager has started at the bottom and worked their way up from experience, so they understand and know how to help at every level. Hours are also very flexible, and the pay is great if you are willing to learn. The only downside is that the lunch and dinner rushes can be stressful. You will be on your feet for all of your shift, except your break. I highly recommend this job, no matter your previous experience!
Pros
Free meal each shift, great management, fun, flexible hours
Cons
can be fast-paced, keeps you active
Was this review helpful?
Fun workplace
In-N-Out Associate (Current Employee) - Las Vegas, NV - August 30, 2021
Such an amazing work environment, everyone including the managers are super helpful especially when it is your first job. At times, it can be stressful due to high volume of customers, but it is still manageable.
Was this review helpful?
Jobs at In-N-Out Burger
Good place
Cashier/Customer Service (Current Employee) - Northridge, CA - August 27, 2021
Had a good time working here, had a good schedule and good pay. Coworkers helped me learn the ropes and how to move up in the company. Managers also helped.
Was this review helpful?
Quick paced, reward for hard work
Assistant Manager (Current Employee) - Sacramento, CA - August 26, 2021
Lots of fun, but can be stressful. As a shift person, you are never allowed to say no, even if you have a family. Perfect for young adults without families, or be prepared to need a stay at home parent, as it is really demanding. The job takes a toll on your body, with all the repetitive motion. Overall, a great job, as the people and family atmosphere make it worth it.
Pros
Amazing pay and benefits
Cons
The toll it takes on your body
Was this review helpful?
Good
Associate (Former Employee) - Santa Ana, CA - August 25, 2021
The job was good for a student super flexible with hours and meet a lot of cool people here. The free food on breaks is super cool but it can be fast paced.
Was this review helpful?
Energizing Work Environment
Level 4 Associate (Former Employee) - Tustin, CA - August 24, 2021
A fast-paced and time-stressed environment really wakes you up and gets you to accomplish so much in so little time. It can be overwhelming for some people, but for those who like to stay busy throughout the entire shift, this is the place to work at. Good pay for good work, the people are really kind and understanding. Managers and associates alike got your back when you have a bad experience with a guest and actually accommodate the best they can for your sake if you're not having a good day.
Was this review helpful?
Energetic workplace but there isn’t enough time for the individual
Associate (Former Employee) - Spanish Fork, UT - August 24, 2021
If you work here don’t expect a lot of hours until you reach at least a level 4, I would repeatedly ask for more hours and was promised my schedule would be adjusted but every time the new schedule came out I would barley have 12 hours or less
Pros
Great energy, fun coworkers
Cons
Bad hours, no help from management
Was this review helpful?
Great Entry Level Job
Level IIII (Former Employee) - Mission Viejo, CA - August 24, 2021
Great level entry job. I learned a lot during my time there. I love the structure IN N OUT manages their employees. There is a sense of family. Make a lot of good friends during my time there. Make sure you are ready to work, always busy!
Pros
In N Out Picnics, Free burger during shift
Cons
Short breaks
Was this review helpful?
Stressful but rewarding workplace
Store Associate (Former Employee) - San Jose, CA - August 20, 2021
Very stressful workplace. Nice managers. Some workers here will pressure you and leave you out of the loop. It’s a Very good environment for introverts.
Was this review helpful?
Very positive work environment
In-N-Out Associate (Former Employee) - West Valley City, UT - August 19, 2021
I loved my time working at In n Out. It was a very stressful job at times because we had to provide such high quality food in a very timely manner; and it had to be top tier as far as presentation, taste, time it took to hand out, etc. There’s a lot that goes into it behind the scenes, but that’s just what In n Out is known for. It’s seriously The staff is very loving and inclusive. I loved my coworkers and managers; it’s honestly the only reason I stayed at that job. They also have a lot of events and get together that they plan (ie. picnics at Seven Peaks, sports competitions, breakfasts, etc). I mean, you know you love your coworkers when you’re excited to see all of them at your team meetings. Its like a big family. And the store manager, Nova, really cares about her workers. It’s a very fun-loving work environment. You also get a free burger & fries during every shift.
Pros
Free burger and fries every shift, fun coworkers, great management, really good pay
Cons
Very stressful at times
Was this review helpful?
Fun for friendly people
Associate (Former Employee) - Westchester, CA - August 17, 2021
The job is fun for friendly people but if you're not as outgoing then you feel left out most of the time and feel like a number if you aren't talkative as the rest.
Pros
Good pay, quick to get raises
Cons
Drama, sense of fairness, favoritism, not for everyone
Was this review helpful?
Cool place to work at first
Associate (Former Employee) - Los Angeles, CA - August 15, 2021
Over all the managers can be okay but of course there are some faulty ones. Everything is cool in the beginning but don’t get comfy. There is room for growth but that’s only if the managers like you. They expect a lot & the dress code is very strict. No tattoos, certain makeup, no nails, no jewelry except earrings for girls. Guys must have nice haircut.
Pros
Free food
Cons
Short breaks
Was this review helpful?
Busy but fun and good pay
Cashier/Customer Service/Cook (Current Employee) - Santa Clarita, CA - August 11, 2021
Great pay and always busy so never bored. Manager can be really good sometimes or really bad and ruin your whole experience but if you have a good manager in n out will be great.
Pros
Free lunch good pay
Cons
Stressful
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at In-N-Out Burger. Our community is ready to answer.Ask a QuestionOverall rating
4.5
5
1.4K
4
590
3
213
2
43
1
21
Ratings by category
4.2Work/Life Balance
4.3Compensation/Benefits
4.3Job Security/Advancement
4.1Management
4.4Culture
Diversity score
74
out of 100
Comparably
Diversity ScoreTop 25%
In the Top 25% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at In-N-Out Burger.
Powered by
Compare In-N-Out Burger with
Questions about In-N-Out Burger
- How did you get your first interview at In-N-Out Burger?17 people answered
- What is the work environment and culture like at In-N-Out Burger?11 people answered
- Is it possible to work full time (40 hrs) as an entry level employee?11 people answered
- Do they drug test new hires?9 people answered
- If you were in charge, what would you do to make In-N-Out Burger a better place to work?8 people answered
- What was the first day of work like?8 people answered
- What's the average amount of hours I could expect working for in-n-out?8 people answered
- What is the interview process like at In-N-Out Burger?8 people answered
- What would you suggest In-N-Out Burger management do to prevent others from leaving?7 people answered
- Would I be required to work sundays?7 people answered
In-N-Out Burger Reviews by Job Title
In-N-Out Burger Reviews by Location
Explore popular careers in In-N-Out Burger
Discussion topics at In-N-Out Burger
Professional development
Mission and values
PTO and work-life balance
Work from home
COVID-19 response
What’s it like working at In-N-Out Burger?
Learn about In-N-Out Burger in popular locations
- Companies
- In-N-Out Burger
- Employee Reviews