I have always been curious about the inner workings pertaining to the terminals used at stores to activate wireless pins, prepaid debit cards, etc. It was a remarkable experience working in Merchant Services and being able to troubleshoot and assist merchants from the US, Canada, and Puerto Rico. My only issue was the strict policies regarding items that could not be placed at my desk, but I understand due to the sensitive information I handled in my role. I was hired through a staffing agency so this resulted in me not being compensated what I felt would have been fair, but that was no fault of Incomm. I would recommend this company for anyone seeking employment in customer service.
Working directly with merchants