Happiness rating is 52 out of 100
3.0 out of 5 stars.
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Work happiness

Scores based on about 604 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Craig Taylor
    approve of Craig Taylor's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Management & Consulting
Learn more


You’re seeing all 59 jobs at InfoCision because we can’t find any available jobs at InfoCision close to Ashburn, VA at the moment.

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Customer Service

54 jobs


Salary estimated from 544 employees, users, and past and present job advertisements on Indeed.


Employees at InfoCision have reported receiving these benefits. They will vary by role and location.

Health insurance
Dental insurance
Vision insurance
Paid time off
Flexible schedule
Employee discount
Work from home
Retirement plan
Weekly bonus
Bonus pay
Gym membership
Food provided
401k matching

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.



Communicator (Retention Specialist) in Akron, OH
on December 6, 2021
Ok I guess pay wasnt great schedule perfect call out policy ok .. PTO was fairly easy to obtain , HR was very rude when reaching out to me and lastly management is good to be a remote type thing
Customer Service Representative in Remote
on December 3, 2021
they were responsive and attenuative to the things i ask them. I think the pay is fair and there is always work to be done. It is absolutely a job you must pay attention to
Customer Service Representative in Orlando, FL
on December 2, 2021
It was an okay job,training is super nice and people in management as well,a lot of overtime so you cn have the salary you want,and also cheap insurance which is great
Retention Specialist in Orlando, FL
on December 2, 2021
The company is really misleading about bonuses and ability to move up in the company. I would not recommend working here more than a few weeks or months. You are only eligible for promotions after six months of taking calls and even then there’s no guarantee for career growth. The pay is poor for the stress that you have to deal with. They use a poorly optimized virtual workspace that has a myriad of technical issues, if any technical issues arise you are forced to clock out and work on the issues on your own times without pay.
Communicator in Ohio
on November 28, 2021
Navigation on some screens and cloud storage for inputting customers info is slow or freeze. Hard to hear them sometimes due to the system at the time. Need more Inbound calls for first time on phones for a week or two before going rogue. But not bad to work for.

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Questions and answers

People have asked 176 questions about working at InfoCision. See the answers, explore popular topics and discover unique insights from InfoCision employees.

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  • Hiring Process
  • Work from Home
  • Working Hours
  • Salaries
  • Training
  • Interviews
  • Part Time Jobs
  • Benefits
  • Drug Test
  • Background Check
  • Shifts
  • Dress Code
  • Working Environment
  • Job Opportunities
  • Office Locations

Interview insights

Insights from 229 Indeed users who have interviewed with InfoCision within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Where do you see yourself in five years?

Shared on April 10, 2019

Interview was fairly thorough. Why would you be a good candidate, can you handle rejection, are you good with a computer, can you handle a fast-paced stressful environment? Any previous telemarketing experience earns you a $2 differential. Expect to be there for at least 2 hours for interview. Bring your cell phone. The earlier you show up, the sooner you will be interviewed. Go at least 20 mins early. - New Castle PA

Shared on December 20, 2018

Nothing that would help you gain the job. they hire you on the spot since they cant keep anyone

Shared on July 13, 2017

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