The management team is honestly great. I like the people but I do not know if they like me. The environment itself is pretty relaxing, mostly focused on work and the supervisors were as attentive as could be. All was well on that front. Now, as a communicator, you don't get any paid holidays like a retail or fast food employee would get time and a half if they were open on Thanksgiving or Christmas. You have to do a work switch and if you happen to feel like death you get penalized hard for calling off. If your throat's in shambles, good luck, there's no way around it. Additionally, during the shift, you go back to the days of school where you have to ask to use the bathroom. This is done through submitting an "Away From Desk" request, which you're timed up to 10 minutes and it affects variance which leads to lackluster bonus potential. That is, if you even qualify for the bonuses anyway. My voice doesn't seem to be the best kind to get people to hop on board with volunteering or sales over the phone, or the headset I personally bought was just bad quality and didn't portray my voice that well. I honestly have no idea. Either way it affected my performance which didn't do much good for me, sad to say, but I'll admit it was more than likely my fault.
Overall I'd say my experience was a 7/10 if I had to scale it.