Quality Assurance Team Member (Current Employee) - Remote - December 10, 2019
I crave a team atmosphere and human interaction which is non-existent working remotely. I have minimal interaction with my lead and I perceive most interactions negatively because the interactions are so limited. Pay and benefits are competitive. Working remotely provides significant time with my family.
Did everything expected of me I did it all when it in regards to extracting pertinent information from charts to be reviewed by Doctors. If anyone was to ask me if I loved my job. I would say yes. Yes yes!!!!
Help people considering your employer make a good choice.
Job Work/Life Balance
Good money but bad
Health Insurance Agent (Former Employee) - Phoenix, AZ - November 29, 2019
This was a great company to work for ,but they are always looking for employees to replace with no general warning , or reasonable explanation. You don't get much job training on the position you applied for, you basically have to figure out your job and how to do it yourself. Also they have a hard time with paying everyone correctly and efficiently. Checks are always either short, or higher .
The management team is the bulk of the problem at inovalon. They are unorganized but expect perfection from employees. My supervisor was fair and upper management wanted him to be tougher on us. Very overwhelming at times and unfair to workers.
Youll start low and end lower. this place is a disgrace from the loose lipped HR department to the rampant favoritism within the departments. You could do above and amazing work but if you aren't licking boots consider it worthless. The CEO is in Australia and only comes to brag about how rich he is so take it for what it is.
Review Specialist Level 3 (Former Employee) - Phoenix, AZ - November 11, 2019
Out of all the jobs I had in Phoenix. This was by far the BEST. Because of all the great people I worked with. I loved this job. Once it went public. It was totally destroyed. Now they are trying to fix it. Just hope it's not too late.
NP (Current Employee) - South Carolina - October 16, 2019
The worst decision I made. It requires you to provide 40 hours out the month, but there are no patients. Onboarding was a nightmare. They move like frozen tar. Management is bad. No answer and they send you to the wrong department. Dont waste your time! You will regret giving up the 40 required hours you are suppose to schedule your self for them. To find out that there are no patients.
RN Medical Coder Consultant (Former Employee) - Bowie, MD - October 1, 2019
RN consultants were laid off in August 2017. Training was good to learn Icd 9 and 10 coding but it was only one week. RNs were misplaced under field department who was managed by non clinicians. Put out on the field to scan charts instead of coding. I was told to code faster when I did get a chance to review charts and told not think as a "nurse" but I am a NURSE. Never got a raise. No healthcare benefits, no PTO and had to get approval get get a day off with PTO, but I was a contractor. Worked 2 years and never allowed to be full time then laid off
Few ethics, fewer scruples. Field staff treated like mushrooms (generally kept in the dark). Work is interesting when available. Pay is commensurate with responsibilities. Prolonged "dry" periods with little or no work lasting days to weeks.
Overall, Inovalon was good for work experience. But the culture and the managing is in great need of great improvement. There were many areas where they fell short to uphold the policies that they held so strongly against others. That lead to many people losing their jobs.
Inovalon should be a great place to work but because of the lack of leadership and job security it is one of the most dysfunctional environments to work in and I wouldn’t recommend this company to anyone that wants to bein a successful work atmosphere.