During the early stage of Covid-19, instacart was desperately in need of shoppers to meet the demands of their customers. They started to remove bad ratings and offer high paying batches to shoppers. Once your rating is below 4.5, you barely see good batches, rather batches no one wants to shop for. They don’t have telephone where you can call and speak to someone when issues or concern arises. This is not a company to work for.