Questions and Answers about Instacart

Here's what people have asked and answered about working for and interviewing at Instacart.

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  • What is the work environment and culture like?
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301 questions

Not getting paid for 2 to 3 weeks with no answers but maybe u
Your bank is at fault. No abilty to speak with payroll about this issue and being penalized for hours. Of you do not work because u havent recieved pay

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Roughly 15 orders. That can be hours or days depending on your area. I made $305 this Monday in 11 hrs

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Don’t over hire it’s better to expand as needed then to leave shoppers hanging some people need the work

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On what day is direct deposit supposed to be submited to your bank account?

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It can take up to 30 days to complete, or less.

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I live in cleveland, and all the problems I see everybody complain about is weird. Maybe because they are fulltimers and dont have in-store shoppers where they are or something but even the FullTimers here never had a problem aside from having odd orders. The ones I've met anyway. But anyway, I applied a week or two ago, had my interview on june 27, and after finishing paperwork they gave us paid training days to choose from (i chose june 30, july1, and today). Come July 12 everyone will start working that day or whatever day/time the team has set for you later that week. We are getting ready to start having more in-store shoppers. In my opinion, it might be to cut the drivers some slack so they're not going to stores across town and being lost in a store they've never been in. They can just grab the order from the store and go deliver. So the team went around and asked some experienced full timers if they wanted to just stick with shopping since they were having positions open while hiring newbies as well. maybe background checks are only for drivers, but i didnt have to go through one.I'm available to start working next week as a new instore shopper.

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They provide an app and prepaid debit card. There are no benefits such as insurance or paid time off

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I have been with instacart for about 1 week. My first week was a new experience and easy to follow instructions. The directions were clear and simple. I enjoyed picking and delivering thr groceries to my customers. But out of 3 orders,I got 1 tip. And most peoole WON'T tip because of the "service fee". But yes,i only made about $55.00 for 3 jobs and 11 hours total of my time for the week(but i didn't mind it because 3[the hours i did work] out of 11 hours[that i was scheduled to do but did nothing during that time,you can't get paid for doing nothing which is totally understandable] paid me well) I was pleased and i just hope more people tip better in the future.

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All done online. NO interview, NO local rep, & NO demo order. My first order was an actual order for a customer (that included a few quiz questions from my app as I was shopping & being timed) , which happened to also include the purchase of alcohol (which was also new for the store employees doing for/with Instacart).

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You only need a license if you want to do the full time job (shopping and delivery, or just delivery). If you just want to be part time(instore shopper) you dont need a car, let alone a license to drive.

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