Instacart is everything I thought it would be, both good and bad. Similar to any high growth environment, there are constant time crunches with unrealistic expectations. I enjoy and dislike this at the same time :).
With InstaCart, I am my own boss. I can fill grocery orders on my own time It is a saving grace during COVID-19 and I plan to continue doing it as a side income when this mess is over just because it is so nice to not have anyone to answer to, and to feel like I'm doing something meaningful for people who can't get their own groceries.
Working with Instacart has been a fun experience. Depending on what jobs you pick you can make up to $20 an hour or more. I will say that since they lost their contract with Whole Foods a lot of the jobs have been a lot cheaper and it hasn’t been as busy but it is still a very good job to work at I love it and do it on my spare time
Check in your area and make sure it’s beneficial to work with this app. When I first started it last year it was still new in the area and at the time I barely received batches. Now I receive a lot of batches daily. This is helpful and keeps a weekly paycheck going. It’s great as a side job.
Multiple times my personal information was changed! They are no help when it comes to fixing THEIR MISTAKES! This is the 4th time they mess up on my paper work! They steel your tips when an item is not found on the shelf(as if it’s our fault) when we we have no control over the shipments and restocking.
This job offers nothing except some money. Only if you need to work because you can't find anything else take this job. There are other jobs out there if you like to drive. I recommend Uber, Lyft or Door Dash.
Company sucks! Worked with them for 2 years and they all of a sudden deactivated my account called them 5 times and no reason was given for the deactivation and no one has been able to help me get the issue resolved.
I honestly loved instacart and i wish it was used by more people. Many people are starting to use it now but not all see the importance. Instacart helps others get food when they can not. Best company in my opinion.
I was averaging at least $15.50 to $17.00 with the service pay, and now I get paid $14.25 hourly rate. They also changed the metric from 80 to 75 seconds per item, and added the incomplete delivery metric.
High turnover rate, low pay, a worthless metrics system, and horrible support equals a job that's way too stressful for the amount it pays... I would recommend being a contracted full service driver instead of a company hired in-store shopper!
This is the worst place I've ever had the luck of working with. The pay is by far the worst I've had in all the years of working in customer service. There is no incentive to staying on, and Instacart makes you just about fight for batches in addition to forcing you to stare at your phone constantly.