I would start my day at 8am , opening the office making coffee and checking messages. We were located in inner city and our customers and clients are at povery level and below. My job was to direct the customer to the proper level of help which could be Mortgage Assistance, Case Management,Credit Assistance, Ontrack program, Help for small children, Different programs and services. It's a very busy office and I did get some help, they hired a bilingual Associate to help cover the front desk. I truly enjoyed the position and the people and also the diverse culture. The hardest part of the job was not being able to help some people.
Wonderful group to work with
Not offering services that were needed for customers