I've been with Integrated for two years. The company has moved to larger space in the BRIC complex in Boca Raton. It is a wonderful facility with great amenities. Cafeteria, subsidized gym on site, convenient location to transportation.
Company is a small company that's growing and transforming into a more corporate atmosphere. Everyone used to do everything here, and now we are adding layers of accounting and operations. We're going through growing pains.
Company remains a meritocracy, and CEOs respect talent. They can be demanding, but I haven't found to many CEOs that aren't.
Culture has been a focus of the company, and there are frequent team building parties, and events. Benefits are good to better than average, I think our insurance is so-so, but we get more time off than most.
Pay, Time Off, People, Opportunity, Office Environment
Corporate structure and protocols being figured out, if that excites you its a pro.
I have worked at IDG for over 2 years and things have only improved. Executive management is making great efforts to improve company culture and communication. The company is going through growing pains and making a lot of changes. They will provide you the opportunity to really grow and work autonomously if you are mature enough to handle the unstructured environment. Slowly things are getting more organized & advanced as they bring on-board stronger professionals and are fixing broken processes. I feel valued and respected by my co workers and upper current management and have a positive outlook for this company.
Significant Pay increases. PTO. Great work life balance & Flexibility. Challenging work, you will never be bored.
Lack of effective guidance & communication, standard benefits could be improved.
I like this job and company. Sure, we need to work hard at a company that is growing fast. If you can't stand the heat, get out of the kitchen. Company is starting to focus on culture more, since everybody is running around working so hard. Good things to come.
Job Work/Life Balance - The job was easy. However, things that should take 15 minutes take hours because nothing is standardized.
They'll move a deadline to close the books up several days but not explain at all how to get there. To save time you'll find yourself completely ignoring e-mails and phone calls. This is coming from someone who types on average 80 words per minute.
Job Security / Advancement - Your job is secure, for a while, because managers are incompetent. Managers don't review much and have no idea whats going on and only get involved when a customer complains. However, there's not much room for advancement. They would rather listen to new people then people with experience. As a result, the owners drag their feet in making decisions to implement new processes or purchase software. When the owners finally make a decision and they realize how inefficient things are run they'll fire half a department as they did with the billing department.
Management - Communication with employee's and customers is awful. They're not proactive at all. You can tell there was not much thought or planning in building the business. Not much due diligence seems to be done with on-boarding new practices or when they acquire a practice.
Job Culture - Some employee's and managers were great to work with.
Honestly the worst place I have ever worked as a professional. They offer you a job and give you nothing- a pen and pad at best, no guidance, no resources, no tools, no one to get you up to speed, nothing . Other employees hate their job so bad that they won't show you much and want to see you fail too. Management is very disorganized and not skilled. Seem to "wing it".
The kind of place where the owners had enough money to buy themselves an executive level position yet are barely skilled enough to have earned or deserved it at a real company.
Registered Medical Assistant (Former Employee) – Groton, CT – August 18, 2018
I absolutely loved my gob with IDG! I loved all the staff, the doctors, the physician assistants I worked with I felt like they were family! I would love to work there if I ever find myself back in connecticut!
This place is a joke. The management is a joke. You get a job, you start 10 days later but when you get there, you have nothing to work with. No working phone, computer, no supplies and no one to show you anything. What a joke. You ask for work but no one seems to want to give you work. You ask, and ask and try to do work on your own, get it wrong and no one shows you how to do it correctly. So you ask again. Crickets. I had a horrible experience working for this company.
I loved working here at first, then I noticed all the employees that were treated unfair. Everyone would say why do you care, you’re a favorite. Just not right! It was extremely obvious and uncomfortable. A lot of employees have recently resigned, most employees aren’t happy, they’re stuck due to needing a job. Managers gossip and whisper entirely too much. Very unfortunate situation.
Fast paced, high stress, but great place to learn and grow
Patient Service Representative (Former Employee) – Washington, DC – September 25, 2017
It was a good place to work to gain real work experience, administrative experience, and grow. Was usually highly stressful due to high turnover and lack of organized management. It never seemed like a healthy and positive environment at times, but it did have it's good moments too.
Benefits, Decent co workers, Ability to work overtime
Disorganized management, lack of flexibility for work life balance, high turnover, low employee morale due to not feeling appreciated, and no real room for growth.
Medical Assistant (Former Employee) – Enfield, CT – September 21, 2017
It was a very stressful place to work, having to pick up slack of other employees that want to online shop instead of actually working. They had good pay, but no other benefits other than 401K and paid vacation.
Medical Assistant (Former Employee) – West Palm Beach, FL – August 26, 2017
Employees are fun and proffessional. Providers are empathetic and always willing to actualy listen. Proove yourself and they are willing to negotiate if an increase is needed. Providers are great to work with and for. Excellent benefits amd a caring enviorment. Every pay week PTO hrs are accumulated. Great hrs too.
Free lunches from reps, empathetic and caring providers.
Back office MA assisting with in office surgical procedures.
Medical Assistant (Former Employee) – City of Sunrise, FL – December 10, 2015
This office was fast paced and always busy which is great to keep the day moving. We only offered clinical dermatology services specializing in skin cancer detection and removal. I loved being so hands on when it came to assisting the physicians with anything from mole removal to MOHS surgery. One of the best facets of my job was the patient interaction. I was very good at explaining conditions, options and educating them on procedures and wound care. The lead physician for the practice didn't exactly have a warm bedside manner so my patients always appreciated my efforts to explain everything to them and put them at ease.
My only complaint was that some days I wished we had another MA to help out in the back but all in all, we managed. The hours were long but honestly, building the relationships I had with my patients overshadowed any of the "cons" of working here. I would go back if the opportunity ever presented itself.
Great co-workers, Holiday bonuses, awesome patients
long hours on your feet, need for a pair of extra hands.
Registered Nurse (Former Employee) – Washington, DC – June 27, 2013
Doctors were great to work for however, staff members were hard to work with and not flexible. Good management of staff, but little flexibility with hours or vacation. Hardest part of the job was the demand of each individual doctor and the inexperience of other medical staff members. Each had their own style in the office and procedures with patients, lack of medical knowledge by management made back office duties such as medical purchasing for supplies harder and more time consuming. Most enjoyable part of the job were the patients and the teaching and education provided from each doctor. I learned a great deal from the doctors about disease specific conditions, pathology, cosmetic and dermatological procedures as well as outpatient surgeries.
Set lunch hours, doctor interaction and teaching and education
Other medical staff with little nursing or medical knowledge, potentially unsafe medical environment for patients due to lack of staff knowledge, long hours, little flexibility with hours/days off, managerial issues