Management did not follow its own mission statement
Team Member (Former Employee) – Plymouth, MN – June 26, 2018
The entire organization met monthly to discuss goals etc and every meeting staff was often reminded of the core values of the organization: accountability, quality, team work, etc. however the CEO never held any managers/directors to it. Managers got away with everything or covered their own mistakes or never owned up to errors. Any time they had bad days it also reflected on the team atmosphere. What came of this was unhappy employees which interpreted to sloppy work. Interpreters were also miserable but many of them stayed on board due to their relationship with team members. The sad part is, management and ceo always blamed staff for not meeting monthly goals. They need to look at themselves and make changes. I left after 5 years, and couldn’t be more happy about my decision. A new ceo has now stepped in, but same managers are still around which means the atmosphere will never change. Good luck.