3.3 out of 5 stars.
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Interactions Careers and Employment

About the company

  • CEO
    Mike Iacobucci
    approve of Mike Iacobucci's performance
  • Founded
  • Company size
    201 to 500
  • Revenue
    $100M to $500M (USD)
  • Industry
  • Headquarters
    Franklin, MA
  • Link
    Interactions website
Learn more


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Franklin, MA

11 jobs

Rating overview

Rating is calculated based on 171 reviews and is evolving.



Response Center Analyst in Austin, TX
on November 5, 2021
Most helpful & engaged. Company had a lot of executive turnaround. Many people has been laid off. A lot of changes. No real structure due to accommodations of certain clients.
Employee in Austin, TX
on January 10, 2022
This company never really makes any money. The only reason it made money in 2020 was due to not having to pay rent or utilities because everyone worked from home. Interactions has laid off more people then I can even count. 100% focused on the company and not the people who make the company. This company does not care about you and will throw you aside like a bag of trash. Most of the managers shouldn't be managers but the ones they have are willing to work cheap so they get promoted. Management has been going down hill the past few years and a lot of the higher up people have moved on to other companies. Communication sucks and none of the departments talk with each other so everything is a mess 99% of the time.
Intent Analyst in Indianapolis, IN
on February 7, 2020
Just because an individual has obtained a bachelor's degree doesn't necessarily mean that they have developed the skills to be successful at leading others.
Intent Analyst in Indianapolis, IN
on November 24, 2019
Great place to work. Nice friendly environment. Great pay great incentives. Management in very proactive with the employees. Very supportive. Training is very hands on.
Intent Analyst in Indianapolis, IN
on November 4, 2019
I had a remarkably positive experience there. My only regret is that they closed. No one is to blame, just a market, supply and demand thing. Best wishes to my fellow Interactions employees.

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Questions and answers

People have asked 17 questions about working at Interactions. See the answers, explore popular topics and discover unique insights from Interactions employees.

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Interview insights

Insights from 15 Indeed users who have interviewed with Interactions within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

If I knew anything about data entry and if i knew how to type

Shared on August 22, 2017

When was there a time that you handled something out of the ordinary of your job? and how did you handle it? What do you feel the meaning of integrity is? What in your opinion is the difference between empathy and sympathy?

Shared on December 19, 2016

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