Poor incentives, lack of accountability across regions
I worked on one team of many around the globe who deal with similar issues, depending on the region of the client. My team was by far the most professional, timely, knowledgeable, and successful of any other. Because the managers of the Greenwich held us to high standards, we often picked up the slack left over from other regions. Through a lack of accountability grew an incentive of these other groups to neglect, and sometimes outright ignore, their work knowing that it would be picked up by my team. That said, I learned a great deal about all aspects of the financial markets, and worked with great people who were motivated and hard-working. It was an excellent stepping stone in my career.