At first the job was one I'd planned on retiring from, however, the
culture of some employees and Team Managers made the environment one of watch-your-back. The environment became
toxic to one's self-worth, especially asking the employees to give their all after announcing that our jobs were being terminated to go over seas half way through the year. I learned several computer systems in my position, which enabled me to assist our Members & guests
with any issues they had with hotels, reservations, reservation agents
on a a daily basis. The hardest part of my job was trying to assist
people who were extremely rude, used profanity, and those who
felt privileged. Or working with associates company-wide who acted as if we were fighting against them. I'd say 80% of the job I enjoyed was helping our customers who appreciated me being able to help
them, and even when I couldn't but appreciated my efforts anyway.
Interacting with people all over the world, decent pay.
Feeling under/unappreciated for the job