Providing necessary guest services to ensure that guests have a positive and enjoyable experience not only in the property but in the local region as well. Responsible for the planning, performance and management of different duties as assigned by management.
Performing functions such as selling rooms; taking, modifying and canceling reservations; processing guest arrivals and departures; switchboard operator, and on occasions concierge. In addition, required to manage financial transactions, use technology, communicate well, and oversee areas of guest security and safety.
Working three shifts. In occasions Guest Relations for VIP's. Assists in the training of new or existing team members as needed.