Interface Security Systems LLC
3.4 out of 5 stars.
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Interface Security Systems LLC Careers and Employment

Work happiness
Scores based on about 30 responses to Indeed's survey on work happiness
Work Happiness Score
Do people feel happy at work most of the time?
Above average
Do people feel they are achieving most of their goals at work?
Above average
Do people feel they have the time and location flexibility they need?


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Installation & Maintenance

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Salary estimated from 108 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative
$13.86 per hour
Call Center Representative
$13.68 per hour
Bilingual Call Center Representative
$14.82 per hour
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Rating overview

Rating is calculated based on 82 reviews and is evolving.


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Work & Life Balance


SOC Employee in Earth City, MO
on December 18, 2020
Growing Company and Interesting Work
The company has had upward movement into new areas of business ever since I have started here. There is potential for advancement among those that dedicate themselves to learning the business and work hard. The work in the monitoring department can be fast paced and rewarding when a thief is caught. I enjoy that in monitoring we are not selling anything, we are the product the customer has asked for. This is a refreshing change from most call center type environments that are more sales based, or script based. Critical thinking can be used in my day, and I like that challenge. There are a good variety of schedules available as well.
Intervention Specialist in Plano, TX
on December 1, 2020
Motivated employees and colleagues. Company has great technology and tremendous growth potential. Marquee customer logos and growing customer base. Open culture with consistent communications and positivity even through COVID-19. Employee safety and health was paramount concern of CEO and management team.
Marketing/Business Development in Remote
on October 20, 2020
I have worked many years for Interface and watched the company adapt to new technologies over the years. Management is consistent and puts employees first. Overall a great place to work.
Marketing Coordinator in Plano
on October 8, 2020
I have been working at Interface for less than a year and am excited about the opportunities. The team culture is great and the company has great potential to differentiate itself with its technologies, fully managed services and superior customer experience. Great brand named customers with a large list of new logos!
Secure operations center/Alarm monitor dispatcher in Earth City, MO
on September 25, 2020
Work-life balanceHigh level of stress. Not a good place to work. Bad companyPay & benefitsNot worth the work you do.OverallBottom line this company has a high turn around. Very stressful. The pay is not worth the work. They should start out at 15 per hour. Bad benefits. Your still tired on your day off.
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Questions and answers

People have asked 19 questions about working at Interface Security Systems LLC. See the answers, explore popular topics and discover unique insights from Interface Security Systems LLC employees.

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Interview insights

Insights from 38 Indeed users who have interviewed with Interface Security Systems LLC within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview Questions

Basic questions

Shared on November 17, 2020

None, agency referral

Shared on August 5, 2020

My past employment and future goals

Shared on January 7, 2020
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What's being discussed at Interface Security Systems LLC?

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  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
  1. Interface Security Systems LLC