Intersections Inc. Employee Reviews in Altavista, VA

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2.0
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High turnover rate
Credit Educational Specialist (Former Employee) –  altavista, vaApril 13, 2014
The training program was poorly developed. The trainers were nice people but the time wasted watching power points that were not helpful was unnecessary. The pay is awful for the type of performance that is expected. You are thrown on to the phones with live customers without having a clue to what you're supposed to do. You are expected to be completely knowledgeable about credit reports, public records and assist customers with login problems for a $9.00 wage. Unless you live under 10 miles to the center it's not worth it. They require you to be there on time even in the freakish winter storms we experience in this area.
Pros
the health care/dental plans
Cons
training and pay
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3.0
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very unprofessional place
csr (Former Employee) –  altavista vaMarch 31, 2013
the hours are terrible the pay is terrible no room for advancement , the best thing i've gained is experience in customer service and the friends ive met along the way, the hoops that you jump through for a measly 9 bucks an hour is insane you would think that were work for some top secret agency.
Pros
friendship benefits
Cons
pay hours
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Overall rating

3.3
Based on 11 reviews
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Ratings by category

3.0Work/Life Balance
3.4Compensation/Benefits
2.9Job Security/Advancement
3.2Management
2.9Culture

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