Credit Educational Specialist (Former Employee) – altavista, va – April 13, 2014
The training program was poorly developed. The trainers were nice people but the time wasted watching power points that were not helpful was unnecessary. The pay is awful for the type of performance that is expected. You are thrown on to the phones with live customers without having a clue to what you're supposed to do. You are expected to be completely knowledgeable about credit reports, public records and assist customers with login problems for a $9.00 wage. Unless you live under 10 miles to the center it's not worth it. They require you to be there on time even in the freakish winter storms we experience in this area.