csr (Former Employee) – altavista va – March 31, 2013
the hours are terrible the pay is terrible no room for advancement , the best thing i've gained is experience in customer service and the friends ive met along the way, the hoops that you jump through for a measly 9 bucks an hour is insane you would think that were work for some top secret agency.
Credit Education Specialist (Former Employee) – Altavista, VA – June 1, 2017
Intersections was a bit stressful to work at being you have to deal with people's credit reports. There was no room for mistakes, you are consistently being trained and completing courses to learn how to keep yourself and others well protected from identity fraud.
Great company to work for.
Irate customers more then happy customers calling.
Customer Care (Former Employee) – Rio Rancho, NM – January 16, 2017
Nice people work there, but you are expected to sound like a robot. Reading scripts verbatim, even if you sound like an idiot. Your calls are screened, scored and followed. If you use one wrong word, you get a zero. You must keep an average score and that is sometimes up to your supervisor as to whether you made a mistake or not. VERY strict time constraints. You earn a decent amount of time off per pay period, but they cheat you out of it if you are not there for 6 months.