Do yourself a favor and avoid this toxic place. Upper executive management reaps the benefits of the wonderful, hard-working mid to lower level staff and are constantly in fights with other teams. The company used to be absolutely wonderful, but they grew too fast and lost its culture by bringing in multiple high level execs who literally add nothing other than the latest buzz words they learned at a conference.
They lay off experienced, hard working, and valuable employees all the time, while they have 12 account team members per client leeching off of their budget. Good luck trying to be innovative or creative when you are beat over the head constantly about billable hours and working night and day to reach your deadlines.
Intouch values not a single employee. When you turn over entire departments over the course of a year, you would think maybe the upper management would stop and try to find the underlying problem. Instead of replacing people who left for greener pastures, they double and triple the work of the poor saps that stick it out, and then complain when the quality of work suffers. There are so many more companies out there that offer the same "perks" and "benefits" that Intouch does. Every company "works hard and plays hard," but if you value your health and sanity, don't bother with this company.
Can't think of anything
Death by billability targets, Lack of process, Executive Incompetence