My day consisted of getting service calls from dispatch and responding to them with the proper parts and equipment to make any necessary repairs. Some days the call volume wasn't so bad, some days the call volume was really high. For the most part, the management allowed you to do your job without too much micromanaging, which really helped me like this job. A micromanaging presents on a field service crew is the stuff nightmares are made of. This place allowed you to do your job at a reasonable pace without too much intervention, unless you specifically needed help. Had I not stumbled into another job which was more like I was doing before I came to intralot, I would still be there. The only downside is the wages. They could be a bit higher. Other than that, I loved my manager and other managers, the call center guys, and my other fellow techs. I learned a lot more at this job than I originally thought I would walking in the door on my first day.
Good management, great co-workers
The wages could be a bit higher. Not horrific but certainly room for improvement