Operator (Former Employee) – Louisiana – September 4, 2018
The job is great for a beginner in the industry. You get to learn the ins and outs of the Lottery. The night shift is more laid back. The people are great at the office but the system is managed from Greece.
Regional Call Center Supervisor (Former Employee) – East Montpelier, Vermont – August 28, 2018
Something to get you by. Would be ideal for someone returning home from college or someone looking to move out of state at some point - IE; transfer offices (where applicable). No culture, no room for advancement. Not really any job security. Iffy pay, but the job was far from a brain buster.
FIELD SERVICE TECHNICIAN (Current Employee) – Little Rock, AR – June 25, 2018
a typical day slow then crazy. I learned something new ever day. management is good to work with and will to. putting dish on the roofs of commercial. most enjoyable part is when the office puts office party together for us tech
Field Service Technician (Former Employee) – Strongsville – June 10, 2018
My day consisted of getting service calls from dispatch and responding to them with the proper parts and equipment to make any necessary repairs. Some days the call volume wasn't so bad, some days the call volume was really high. For the most part, the management allowed you to do your job without too much micromanaging, which really helped me like this job. A micromanaging presents on a field service crew is the stuff nightmares are made of. This place allowed you to do your job at a reasonable pace without too much intervention, unless you specifically needed help. Had I not stumbled into another job which was more like I was doing before I came to intralot, I would still be there. The only downside is the wages. They could be a bit higher. Other than that, I loved my manager and other managers, the call center guys, and my other fellow techs. I learned a lot more at this job than I originally thought I would walking in the door on my first day.
Good management, great co-workers
The wages could be a bit higher. Not horrific but certainly room for improvement
Admin Assistant (Former Employee) – MT – April 20, 2018
Not much room for growth or advancement, high job expectations, unprofessional management and work ethic, verbal job offer advancemenf promise with no follow through, GM did not take role seriously, development many mistakes and problems, overloaded work expectations but no pay compensation. Do not recommend per 3 year experience.
CSR - Customer Service Representative (Former Employee) – Strongsville, OH – March 8, 2018
Lots of driving, depending on area of work. Relaxed managers whom let you work without an overbearing presence. Install Satellite or 4G for Ohio Lottery machines. Maintenance and cleaning of machines to ensure functionality.
Principal Oracle Database administrator (Current Employee) – Duluth, GA – February 13, 2018
Getting to work usually at 9 and having a full loaded day with an hour of lunch break at 12. The work never ends and there only few the days that you are going to leave the office at time. You can gain tons of experience with oracle since you have to administer huge Lottery system with Disaster recovery Polices, using data replication tools and Technics managing more than two hundreds database with the 1/3 of those to be production. The Systems we are working on are 24/7 and a lot of the maintenance work comes late at night or early AM hours on Weekends.
Almost open shift hours, Casual dressing, plenty holiday days, good benefits, very often free lunch
Field Service Technician (Former Employee) – Strongsville, OH – January 23, 2018
The place was awesome. You had freedom, no one even called you unless you really messed up something. Even if that happened, if you had a reason for what you did, it was okay. Very relaxed place but the hours are Tues-Sat or Sun-Thurs. Hard to work with when you are married.
Call Center Customer Service Representative (Current Employee) – Duluth, GA – January 19, 2018
Environment is trash, leads aren't leads. Everything else is great. Hours are good, benefits are good. Just expect to do other people's jobs and yours. The best part is there is a lot of down-time most days, NOT every day but it's there. The Manager is great, just communication with the team could be a bit better.
i got a call from intralot and was excited to think theere might be more to learn here. there was rush to get a product to market and they finished that while taking atvantage f the worker bees. Then, once the market was saturated, there was very little offered in advancement, or permenant employ hat utilized talent tn\hat they had.
Hotline Operator (Former Employee) – Boise, ID 83702 – November 2, 2017
I started with this company when they opened in 2006-2007. This place was relaxed at first, then they added on more states to take care of. There were days that were slow, then days that were fast place.
System Operator (Former Employee) – East Montpelier, VT – August 1, 2017
For me, the 9pm-9am hours sucked. I thought I could handle it but I was dead wrong. More suited to younger staff (under 50). The work is super easy, the hard part for me was staying awake. It was my fault for not getting enough sleep during the daytime hours, and finally led to me having a stroke just after a month
Customer Service Technician (Current Employee) – Greenville, SC – June 16, 2017
I have learned a lot in my years with Intralot including how to multitask and work independently with self direction. When needed, we would all work together to accomplish tasks. My manager was always helpful and understanding while providing critiques and encouragement.