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  • What is the work environment and culture like?
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60 questions

Any interview is a nail biter but I was made to feel comfortable and relaxed.

Answered October 4, 2019

Took me a month from date of applying to my 3rd interview.

Answered November 2, 2019

Seasonal services normally refer to "tax season". This starts around mid-November and continues until mid April. Use of the tax software kicks into high gear in January and continues to ramp until the filing deadline in April. Once the tax season is over it is common to scale down the seasonal work to just the essentials.

Answered January 10, 2019

They don’t care about their employees at all, everyone is disposable

Answered February 28, 2020

Initial "phone" screen was Google Hangouts

Answered August 18, 2019

Don’t do it, you will be happier anywhere else.

Answered February 28, 2020

Depends. When I started, 11-8, then my performance moved me to 8-5. Some employees work split shifts, some only 4 hours in morning or 4 hours in evening. They offer full and part-time schedules. Be honest about what you can and can't work up front.

Answered September 21, 2018

Tax Expert performance should be based on customer reviews and informed assisting. Metrics and numbers do not compute well with non math attorneys, enrolled agents and even some cpa's. It is discouraging to have to choose between call time vs quality assistance.

Answered March 10, 2020
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