Seasonal services normally refer to "tax season". This starts around mid-November and continues until mid April. Use of the tax software kicks into high gear in January and continues to ramp until the filing deadline in April. Once the tax season is over it is common to scale down the seasonal work to just the essentials.
Answered - Staff Software Engineer (Former Employee) - Plano, TX
Yes. They ramp up for seasonal positions for January - April. There may be opportunity to work September-October.
They hire contractors as tax season approaches. I don't know the terms of those contracts since I have never worked that way.
Answered - Senior QA Engineer (Former Employee) - Mountain View, CA
Assist people preparing tax returns during the main tax season
Answered - Tax Preparation Support Specialist - FLEX (Former Employee) - Remote
They hire seasonal people at tax time.
Answered - Senior Technical Writer/Program Manager (Former Employee) - San Diego, CA
Tax time is a shown increase of CSRs (Customer service representatives) to handle in increased call volume.
Answered - IPSS team and /or direct supervisor (Former Employee) - Menlo Park, CA
As an accounting software/ payroll company there are busy seasons. Come tax time there is a large demand of support for this company to guide customers through an often stressful time of the year.
Answered - Payroll Specialist/ Customer Representative (Former Employee) - Reno, NV