Intuit Employee Reviews

What is the best part of working at the company?My manager was amazing, ability to make my own schedule, pay, everyone I interacted with in the company was caring, kind, and patient What is the most stressful part about working at the company?1.The training week during Christmas time. 2. The fact that the customers could see you but you could not see them. 3. Also, grouping workers by state could help the employees to become more familiar with state returns. What is the work environment and culture like at the company?Very positive, everyone wanted to help each other as much as possible, my manager was so patient and kind while I was going through a difficult situation. I also like the fact that if you worked the year before and you did well, they were willing to hire me again. What is a typical day like for you at the company?Get my granddaughter to school, log onto my computer, answer calls and try to give customers the information they need to either complete their returns, researching information in the databases. Processing and completing each call depending on the client’s issue.

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Not very good experience with management

Software Engineer (Current Employee) - Mountain View, CA - June 6, 2023

I worked here for 3.5 years. Saw too much politics. Managers fighting for position and title. I had three different managers in 3 years. It affected my growth. Finally thought of quitting the company

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Intuit insights

Based on 807 survey responses

What people like

Inclusive work environment
Ability to learn new things
Time and location flexibility

Great Place to Work

Tax Expert Lead (Current Employee) - Houston, TX - June 5, 2023

They pay is decent and you can do a lot of over time during the peak. Also it's easy to achieve your bonus. The managers are all great and it's a fun job.

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Professional and fun, colleagues and managers make it an adventure.

Tax Prep assistant (Former Employee) - Remote - June 3, 2023

What is the best part of working at the company?Employees with Intuit receive great support from their managers as long as employees are not abusing their rights and privileges. If you have weak work ethics, no need to apply.What is the most stressful part about working at the company?Lots and Lots of training. It may seem overwhelming, but the practice of repetition over time brings it into full swing.What is the work environment and culture like at the company?professional, but fun / diverseWhat is a typical day like for you at the company?I start the day by checking updates and other communications from management. Work is monitored, but if you're doing what your job efficiently, you won't even know they're monitoring.

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Stessfull, poorley managed company

QuickBooks Online Bookkeeper (Former Employee) - Remolte - May 31, 2023

What is the best part of working at the company?Not managed well! The mnagers expect too much from you too soon.What is the most stressful part about working at the company?Learning 5 different softwares in short time.What is the work environment and culture like at the company?Biased. Don't accept diverse cultures.What is a typical day like for you at the company?Waiting for customers to call you.

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Exams

QuickBooks Pro Advisor (Former Employee) - El Paso, TX - May 30, 2023

Testing has to be done every year to keep your job. I wish I did not had that pressure.

Pros

Flexible

Cons

Too much testing

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Great place to work

Tax Associate (Former Employee) - Remote - May 29, 2023

I worked as a seasonal remote tax associate for Intuit and felt it was a great work environment. Overall, the management team and leads had positive attitudes and were always willing to help. The job was flexible so there was no pressure if you needed to take time off. As a seasonal employee, it was a plus that we received paid time off and the option to contribute to a 401k. The only con I can think of at the moment is I felt they should offer a training refresher for tax associates since most only work during tax season. Also, the actual training of the systems should be longer and if tax associates have to assist with tech support, there should be training on tech support. There were several situations that customers called in about that we had no idea how to fix initially because we weren’t trained for it. Other than that, I enjoyed the job and plan to work again next season.

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Great place to work

Leader (Current Employee) - Remote - May 26, 2023

Intuit it a great place to work, the hours and schedule are flexible, you work with a great team of people, the work is varied with plenty of support provided

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Best job as a preparer

Sr Tax Expert (Current Employee) - San Diego, CA - May 26, 2023

What is the best part of working at the company?Culture, training, salary, advancement opportunitiesWhat is the most stressful part about working at the company?Customers could be demanding at times.What is the work environment and culture like at the company?Fair and pleasant. Good measure of expectations and tools for assisting clients. Teams worked to serve clientsWhat is a typical day like for you at the company?View KPIs, check messages/notices. Field calls, meeting, research tax topic as needed, prepare returns.

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Great pay and benefits

Scheduling Analyst (Former Employee) - Arizona - May 25, 2023

Overall intuit is a great place to work. Great pay, benefits and plenty of paid time off. Fast paced environment, especially during peak season and tax time. Most managers are supportive and help you reach your goals.

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Jobs at Intuit

Expert Bookkeeper (Back Office) - Work from Home - US

Expert Bookkeeper (Front Office) - Work from Home - US

Arizona City, AZ

30+ days ago

Tax Associate - Work from Home

Arizona City, AZ

30+ days ago

East Company

Quickbooks Sr Associate Bookkeeper (Current Employee) - Remote - May 25, 2023

Very easy company to work for always changing with the times and upgrading our policies. Managers and leads are well trained and very knowledgeable on Intuits rolls in bookkeeping.

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Productive and fun work place

Tax Associate (Former Employee) - Sherman, TX - May 24, 2023

Great work place. Nice benefits, great pay. Very glad I worked for Intuit. They really care about their workers. If you like resolve tax problems help customers and have the patience to be on the phone helping. This is the place for you.

Pros

Job advancement, coaching, great management, benefits, pay

Cons

Is only seasonal

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Amazing Place

Lead Bookkeeper (Current Employee) - Colorado - May 23, 2023

one of the best workplaces I've ever had in my life. Work-life balance is great. Management is on top of things and will work with you in anyway as long as you communicate

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Amazing core values

QuickBooks Live Bookkeeper (Current Employee) - Remote - May 22, 2023

Everyone is treated very well. With small teams it’s easier to work together and help others. Teamwork is very important here. They want nothing but the best for you!

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you can get the same one

Housekeeper (Former Employee) - Greensboro, NC - May 21, 2023

you can get it for me for a dollar or so and i’ll pay for you for the shipping if you’re willing and able and then i’ll give it back for free to the customer who will give me the shipping code for it for

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Training is overwhelming

Tax Associate (Former Employee) - Remote - May 19, 2023

Working during tax season with the company can be stressful. Not only helping customers with tax issues but also acting as technical support and as a customer service representative.

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Great if you like helping customers, working remotely, great management and benefits.

Tax Prep Assistant (Remote/Temporary) (Former Employee) - Mountain View, CA - May 18, 2023

What is the best part of working at the company?Great pay and benefits, very good detailed training, flexible schedules, great managers, very well organized, positive incentives, matching 401.What is the most stressful part about working at the company?Customer service, dealing with customers can be hard. Meeting the required hours per week.What is the work environment and culture like at the company?Remote, work from home. Lots of meetings to interact with fellow co-workers. Communication is great.What is a typical day like for you at the company?Work remotely assisting customers via phone, video chat, emails. Monitoring computer non-stop customer inquiries.

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Seasonal

Tax Preparer Consultant (Current Employee) - Remote - May 17, 2023

Seasonal temporary work. Hours vary, work from home. Wish it was longer season. Hopefully as time goes on. Great coworkers, very helpful. Met lots of interesting people from all over the US.

Pros

Bonuses

Cons

Sometimes limited hours

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Excellent support, excellent people, excellent opportunities

Manager (Current Employee) - Remote - May 17, 2023

Best decision was to work here. Work is great, support is wonderful. Compensation is fair. Provides the opportunity to work virtually yet you never feel alone.

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Challenging but supportive with positive growth potential.

Tax Associate (Current Employee) - Remote - May 17, 2023

What is the best part of working at the company?Excellent support, benefits, training and development for all employees; fulltime or seasonal.What is the most stressful part about working at the company?As with and client service position, sometimes there difficult issues and clients. Also there is large curve but there is support to help.What is the work environment and culture like at the company?Remote, open direction through various applications. What is a typical day like for you at the company?It can be very busy during peak volume. High volume of interactions with clients/team through various communication applications, phone, chat or video. Lots of research using multiple tools.

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Everything

Tax Preparer Assistant (remote) (Former Employee) - San Diego, CA - May 16, 2023

My team was fantastic! The Intuit culture is one of showing appreciation to co workers and showing lots of respect to the customers. I love that about this company.