Intuitive Surgical Employee Reviews

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3.0
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Amazing Technology
Sr. Clinical Sales Representative (Former Employee) –  Sunnyvale, CASeptember 11, 2018
Intuitive has the most advanced technology with wonderful developers. Management style is varied amongst areas/regions. A very heavily male-driven culture which is slowly changing. 401K match is not industry standard despite the success of the company. Travel varies but on average is 20% of the time. Work-Life balance is discussed a lot but a challenge to implement due to nature of work. Would benefit from more associates to support hospital cases. Development is specific for those identified as leadership track ready. CEO is a wonderful human being and may not hear the street level growing pains extensively. The technology is impressive and will continue to drive success within the industry.
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5.0
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Amazing technology
Commercial Distributor Manager (Former Employee) –  Sunnyvale, CAJanuary 3, 2019
ISI has brilliant minds who develop amazing technology. They provide fantastic resources to support your job. They pay really well, 401K was a joke, but employee stock purchase plan and stock grants were amazing! Their main problem is management, especially in the sales area. I still own their stock. Would work there again in a heartbeat.
Fabulous work experience!
Cons
Awful, incompetent, ignorant managers in the sales area
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3.0
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Company is making a difference in people’s life with a continuing product improvement in
Sr. Credit and Collections Analyst (Former Employee) –  Sunnyvale, CADecember 2, 2018
Challenging workload and productivity
Flexible schedule
Interaction with a lot of Talented individuals
Product offered is making a difference in society and people’s life
Pros
Bonus, stock options, health benefits
Cons
Workload
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3.0
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Innovated tech with obsolete culture.
Data Engineer (Former Employee) –  Sunnyvale, CAOctober 29, 2018
The company has really good products and had been leading the robotic surgical market in past 20 years. C-level offers nice vision and leadership in future development but many organizations are not aligning with that.
Pros
Competitive compensation
Cons
Future development
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4.0
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Work place culture
New Products Materials Analyst (Former Employee) –  Sunnyvale, CAOctober 21, 2018
State of the art lean manufacturing. Very bright employees. Fast paced. Work life balance. Balanced daily meeting to work hours. Great compensation and benefits.
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4.0
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Demanding work environment. Pays well. Highly motivated people.
Supply Chain (Former Employee) –  Sunnyvale, CAJuly 17, 2018
Fast-paced demanding work environment. Work-life balance can be an issue in some positions. Many highly motivated employees across the company. Great product. Pay and benefits are very good.
Pros
Pay
Cons
Worklife balance
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5.0
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awesome place to work at
Manufacturing Technician III (Former Employee) –  Sunnyvale CAJune 7, 2018
Amazing company to work at. I loved the job culture and how much they took care of their employees. Clean environment and very organized. its a shame i moved but definitely would recommend this company to my friends and family
Pros
free coffee, awesome benefits, great management, organized
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4.0
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The company speak for itself but most employees making it worst.
Test Technician I (Former Employee) –  InstrumentJuly 2, 2018
The company and work is fair enough, they have concern about your health so they do the job rotation every 2 hrs. may varies on your job position otherwise it’ll be a repetitive work for you. Break time isn’t really enough if you’ll be working in the clean room. Clean environment with shower rooms for cyclist employee, they also lend you a bike but you need to register. Own a bike? No problem they have a safety place inside the building where you can hang or park your bicycle. They have discounts for the gym if you are health and body conscious.
Support group (Engineers) are reliable and very helpful, they addressed and analyzed work related issues. and they do hands on trouble shooting. Test Technicians are mostly Mexican, Filipino, Vietnamese, Chinese and American of course support groups. They gather employees on a regular basis for the company updates with few raffle prizes to give away for product handling.
They will encourage you to get certified on different areas and they have certified trainers.
Here’s the cons;
- If you work under the agency, it’ll take more than one year to get your regularization or you need to work really hard on it or do inside application.
- Optional benefits under agency.
- not enough pay to live in the Bay Area.
- Be aware of working with those very unsupportive and judgemental, supervisors, technician II, and colleagues, (they will pull you down).

I was under the agency and worked for a year and did not intended to leave the company. I wasn’t able to work for a year for a valid reason then I re applied but the agency didn’t
  more... allowed me to work with them anymore. I didn’t asked them for any help thought I can come back soon but to no luck, I loss my regularización and employment in the end I’ve got nothing as a temporary employee even for a year.  less
Pros
free coffee, tea, Shower rooms, skinny locker rooms, bicycle rack, smoking area (no roof), food catered cheap price, fridge, promotion inside application.
Cons
Under the agency, Some Supervisors, Technician II and colleagues are hard to deal with, rumors everywhere.
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3.0
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Wonderful Company
Quality Inspection Technician (Former Employee) –  Santa Clara, CAFebruary 7, 2018
Just Inspect Material
Company's Product
Need better management accountability to protect employees
Most departments have a wonderful camaraderie
Working with "fake" people or lacking integrity
Helping provide a life saving product for people

Overall, This is a wonderful company to work.
Pros
Benefits
Cons
Certain individuals
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4.0
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I enjoyed the challenge and people I worked with at Intuitive Surgical Inc
Senior Credit Analyst (Current Employee) –  Sunnyvale, CASeptember 5, 2018
A typical day at work included doing credit evaluations for new customers and following up with collections activities.

I learned how to work effectively with many internal and external customers.

The work culture was a mixture of hard work and fun.

The hardest part of the job, was juggling to many demands of each group.

The most enjoyable part of the job was reaching and exceeding the company goals in credit and collections.
Pros
great team work
Cons
we needed better processes.
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4.0
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Overall a great company with tons of growth while I was there.
Field Service Engineer (Former Employee) –  Dallas-Fort Worth, TXJuly 19, 2018
Overall a great company however the dollar superseded the patient on their “pyramid” which was counter intuitive to the culture they initially bred. Limiting hours able to maintain surgical robotics to 8-5 is counter productive to helping the hospitals maintain maximum uptime and patient driven results.
I feel bad for all the patients who could not have the surgery and support they deserved based on limiting our hours of operation after YEARS of bending over backwards to serve the customer. At the rate (cost) of customer service contracts, all hospitals and patients should receive the utmost in medical device coverage and service.
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3.0
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Interesting design. State of the art robot but notine of a kind.
Preventive Maintenance and Calibration Tech (Former Employee) –  Sunnyvale, CAJune 28, 2018
The company started as a very family oriented work place. But as it grew as a corporation the moral and sense of pride of the employees diminished . Due to the lack of leadership skills of the new salaried member of management . The point system attendance grading became a tool to terminate good employees who do not agree with the low self esteem supervisor. There's a lot of this going on.. not very organized and alot of drama .not a bad place to start
For o young in experience person just don't let the drama get to you.
Pros
Good coffee
Cons
Everything else
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4.0
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Smaller company
Sr. Manager- Corporate Finance (Former Employee) –  Sunnyvale, CAAugust 26, 2018
Smaller company. Limited growth potential. Great business model and very successful in engineering and marketing new medical devices. No solid competition.
Pros
Great business model
Cons
Low work-life balance
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5.0
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Fun and motivating environment
Failure Analysis Technician (Current Employee) –  Sunnyvale, CAOctober 8, 2018
Intuitive's culture is unique and makes you want to learn and make a difference. Feels like you are working towards helping patients and that feeling you get is great.
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5.0
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One of my favorite jobs
Assembly Technician (Former Employee) –  Sunnyvale, CAOctober 3, 2018
The workplace culture was excellent. Everyone seems to enjoy their jobs and everyone helps out when they can. It is a very fair place to work and everyone seemed to enjoy themselves.
Pros
Friendly workplace culture
Cons
none
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5.0
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Stressful but worth it!
Assembly Technician 2 (Former Employee) –  Sunnyvale, CASeptember 12, 2017
This job was extremely stressful due to all the FDA regulations because its a medical device company. The culture was awesome, very very hardworking, dedicated , intelligent people there. Unlimited room for advancement and bonuses and pay raises. All around the best structured position i have ever held. I learned a ton and felt recognized for my achievements. Also the pay and benefits are un comparable!!
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5.0
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Recruited Sales Professionals
Senior Sourcer (Former Employee) –  Santa Clara, CAOctober 29, 2018
Excellent opportunity to learn the recruiting basics in a high volume fast paced environment. Supported Area Managers on the East Coast. Setup interview days for Managers.
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5.0
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Successful, driven company
RMA Specialist (Former Employee) –  Sunnyvale, CAFebruary 2, 2013
The work environment is driven hard by high demand of the product of a very fast growing company. The constant rush, demands, and near-emergency situations can be stressful if you don't enjoy that kind of pressure.

Management practices are very well honed and modern, though advancement can be slow as new positions are often filled from outside the company. The company is full of highly dedicated, skilled, and hard working people generally providing a great work environment.

The hardest part of the job is most likely the stress. It can be brutal at times.

The most enjoyable part of the job is the people. Generally people that end up employed there want to be there and contribute and it makes for a great place to work, especially when the pressure is on.
Pros
great benefits package, dedicated team
Cons
high-pressure environment
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3.0
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good work environment
Assembly Technician (Former Employee) –  Sunnyvale, CAJuly 9, 2018
friendly crew, helpful leaders cross training availability is good
some paid lunch on OT days, employee pot luck from time to time
but only short term & they preach for striving for good quality but pushing very intensely on quantity & blame you for failure on workmanship
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5.0
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Workplace Culture
Sr. Manager (Current Employee) –  Sunnyvale, CAOctober 21, 2017
Intuitive Surgical is a great company. They have a great company DNA and is a wonderful place to work. ISI is in the business of providing technology to help surgeons perform sometimes complex cancer surgeries... the message is very clear that the patient comes first, ALWAYS!
Pros
$5 Lunches, Stock Options and wonderful employee benefits.
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Overall rating

3.8
Based on 100 reviews
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