Iod
3.4 out of 5 stars.
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Iod Management reviews: Customer Service Representative

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3.0Pay & Benefits
3.0Management

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Found 3 reviews matching the searchSee all 35 reviews

Iod insights

Based on 1 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Inclusive work environment
  • Trust in colleagues
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Iod Review

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The most useful review selected by Indeed
Sitting at desk talking to insurance companies and also data entry. Copying images for insurance companies. I learned to listen to all different cultures very closely. Management was good. Coworkers were good to work with. Sometimes staying focused when you couldn't understand the caller.
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Nice atmosphere, employees work well together as a team.

Typical work day consist of answering telephones from clients as as well as patients requesting their medical records. Entering and processing over 100 request a day. Co workers are great we are a family and work well together. Management very knowledgeable and helpful. I personally help with team building activities, we have a great recognition program.
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Would not go back

I did copies of Medical records. Management was never there, I worked there for 18 and only seen my manager three times.

Pros

no supervision

Cons

no supervision
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More reviews from Customer Service Representative

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Overall rating

3.4

Based on 35 reviews
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Ratings by category

3.4Work/Life Balance
3.0Compensation/Benefits
3.1Job Security/Advancement
3.0Management
3.3Culture

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