IPsoft Employee Reviews

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3.0
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Daily Work
Senior Network Engineer (Former Employee) –  New York, NYOctober 18, 2018
I worked in the management services/Operations. The culture was to close as many incident tickets as possible. Very little design and implementation. A good place to network with very talented colleagues. Most engineers were not happy with their compensation.
Pros
Free breakfast and dinner. Nice company events
Cons
Layoffs / Job insecurity
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1.0
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This place is unique...not in a good way.
Engineer (Current Employee) –  Chicago, ILSeptember 18, 2018
Just don't, unless you want to be underpaid, underappreciated, berated, stressed not to mention all the other negative things that can be mentioned. No one stays here as there is ZERO incentive to stay invested in the company unless you personally benefit from the decisions being made by upper management. You will eventually quit and that's the only guarantee one can make about this place. Just make sure you get as much out of your time here if you're already here. Otherwise, stay away.
Pros
You're making profit.*
Cons
*You're making someone else profit.
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5.0
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Great experience
IT Help Desk System Administrator (Current Employee) –  New York, NYSeptember 3, 2018
Great experience working at IPSoft!

Whether your primary goal is to increase quality and speed of service, drive up productivity, enable profitable growth, reduce risk or rapidly reduce operational costs, IPsoft can ensure you attain industry-leading benchmarks of performance.
Pros
Free breakfast
Cons
Little training for advancements
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3.0
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Career springboard
Level 2 Unified Communications Engineer (Former Employee) –  New York, NYJune 28, 2018
IPsoft is a fantastic company to start your career with. If you are the type of person that works best with little to no training, figuring things out on your own, and cutting your teeth through experience, then IPsoft is a good fit. After a couple years of IPsoft, you will have the experience and knowledge to seek out a far better compensating and less stressful environment. You will learn the business through hard troubleshooting and deadlines/ requirements.
Pros
Free Dinners, Reimbursements, Programs
Cons
Office Parties you most likely are never allowed to attend, Low Salary
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5.0
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Indoor putting, arcade game table, office olympics, free food, drink, snacks
Engineer Level II (Former Employee) –  Chicago, ILJune 9, 2018
Typical day is non stop customer support of an automated ticketing, escalation platform.

Learned Cisco virtual switching and routing and switching fabric for Nexus 9000 and how to troubleshoot very large switches. Also learned how to update Certificate Authorities in a customer environment and other Cisco security appliances.

Management was awesome, until he left and got another job. Then it was only above average.

The people are brilliant, creative, talented, knowledgeable, that worked in other departments. Solid knowledge of whole systems a plus to thrive here. Other than that, lots of snacks, free drinks: coffee: expresso, coffee, tea, etc., soda, juice, water, fridge snacks: yogurt, cheese, milk, veggies, dry snacks: M&M's, chex mix, nuts. Excellent view of the city from 36th floor.

Hardest part is the work load. It looks simple, it is but quite a bit of simple.

The popcorn machine. I like popcorn.
Pros
Free food
Cons
No free parking or subsidized parking for first five months.
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4.0
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Not a bad place
Customer Service Representative (Former Employee) –  Chicago, ILJune 3, 2018
Good Company to start your IT career
learned a lot of technical abilities
gained a lot of networking contacts
had fun working with shift mates
decent company overall
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4.0
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Solid Company
Automation Engineer (Former Employee) –  NY NYMarch 12, 2018
A little on the 'razzle dazzle' side as far as the actual working environment. Most of the people seemed very young, not many older wiser people. The CEO is kind of eccentric but you can tell he really loves his employees and treats them right.
Pros
Free stuff - parties, social stuff, food.
Cons
Too youth oriented
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1.0
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Low paying, poor management, no advancement dead end job
Network Administrator (Former Employee) –  New York, NYFebruary 27, 2018
I worked at iPSoft for over a year. Hours were horrible, management was too busy to talk to their own team. This is a very cut throat company where you work 10-12 hours a day and don't get rewarded. Raises were a joke at 1% of annual salary. Thanks IPSOFT that whole $40 bucks a month extra is really going to add up!!!. Company gives your breakfast and dinner.. The whole team was over worked and just not a fun place to work. I would not recommend this place at all.
Pros
free food
Cons
Manaagement, Management and Management, Long Hours.Lack of growth.
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3.0
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Good Office
APPLICATIONS ADMINISTRATOR (Current Employee) –  New York, NYJanuary 21, 2018
This is a nice company to get your computer science skills up. But they do not pay very well and dont have work from home policies in place. There is no room for upward mobility.
Pros
Free lunches
Cons
No work from home
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5.0
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Great Culture, Awesome people, Loved it there.
Annoymous (Former Employee) –  New York, NYJanuary 3, 2018
Overall fantastic office, with an amazing view and endless memories of a positive work experience. Your work is noticed, which I truly admired about working here.
Pros
Free Breakfast, Amazing events held with co-workers!
Cons
short breaks, micro-mangement.
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2.0
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work environment is just ok
Linux Engineer (Former Employee) –  NYJuly 31, 2017
Office building was nice, but company spends a lot on rent to be located where they are. I would rather them spend the money on an office building that supports minimal noise so work flow could be more productive with less distractions.
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5.0
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One of the best IT company in NY.
IP TELEPHONY ADMINISTRATOR (Current Employee) –  New York, NYJune 10, 2017
The most enjoyable company I have ever work with. Lots of knowledgeable engineer to collaborate and one of the best and highly organize classes they offered.
Pros
Free breakfast and dinner, snacks, events, and activities.
Cons
None so far.
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3.0
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Good company, good people
Senior Security Engineer (Former Employee) –  New York, NYMay 10, 2017
People are good, but working remote at customer sites - for me was a no mans land information void. No real leadership or direction. You learn by making mistakes, and at a customer site that is unforgivable in the eyes of the customer. Made for some seriously stressful days.
Pros
Salary, work remote when needed
Cons
remote offices or work at company sights seems to be forgotten by corp.
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4.0
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Good Company
Cisco Network Administrator (Current Employee) –  Austin, TXMarch 22, 2017
Great knowledge base for learning new technologies.
Great work environment and people.

Day to Day work is with global customer dealing with Iot Infrastructure. Customer support engineering. Troubleshot LAN/WAN issues for customers.
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3.0
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decent
Help Desk Engineer (Former Employee) –  Austin, TXJanuary 17, 2017
overall a good place to work if one should desire to spend endless hours in a NOC. Also, be a fast learner because the training is a joke at best. the promisses they make to can be hollow.
Pros
great work envrioment
Cons
traning is minimal
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3.0
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great and fun going
Lead/Sr. R & D Engineer (Current Employee) –  New York, NYAugust 11, 2016
friendly environment great co workers and learnt a lot from them and the firm which helps me in future projects and life also.nothing hard if there is coordinal relations in office like i got
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5.0
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Overall nice place to work
NOC Engineer (Former Employee) –  Austin, TXJuly 19, 2016
descent place for a NOC envrioment,

co workers are fine

parties are nice

overall atmosphere, is nice

the best part of the job is working down town austin
hardest part of the job is getting answers from other co workers.
Pros
flexible
Cons
training
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1.0
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Better than slave labor
Platform Engineer (Former Employee) –  Austin, TXJune 16, 2016
I was let go without any notice from a manager I've never met located in an office 1500 miles away from where I worked. The issue was something that was not proven to be my fault and I was given no warnings beforehand. The business is hostile and unsupportive in every way. No training, no patience, just demands and time limits. Every department they have is under resourced and they're doing nothing to fix it. Definitely a good ol boys network on the top.
Pros
Healthcare
Cons
Everything else
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1.0
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This company is taking our jobs away
Applications Administrator (Current Employee) –  New York, NYJune 7, 2016
After 3 months of being there I started noticing that what this company does is actually grab our jobs from other companies and manages them, the try to gain their employees with free breakfast, snacks and parties, but little by little is taking our jobs from us.
Pros
Free breakfast and snacks.
Cons
Evereything else, especially their clients.
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5.0
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Great work enviroment
Senior PaaS Engineer (Current Employee) –  Austin, TXMay 31, 2016
This is a great learning environment and there are lots of items to grow with this great company, Lots of opportunity is available to everyone here.
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Overall rating

3.3
Based on 43 reviews
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