Do not be fooled by the recruiter or company website.
Customer Service Representative (Health) (Current Employee) – Tampa, FL – September 11, 2018
I never write a completely negative review but I want to help you if you are looking for a job in Tampa.
If you need a job while you are looking for another job, this place is OK. You have to understand, this is 3rd party contract work and they treat the employees as 3rd party. The work isn't hard and its a slower call volume but management is lacking. Upper management is horrible and they treat this place as a cash cow, no real concern for employees or wanting to keep them.
Some individuals that have been here for over a year are still waiting for a raise two months later, they keep saying next paycheck or it wasn't factored into the budget.
No real professionalism here except from a few of the reps on the floor. Rules are made but are not applied or enforced to everyone only those they choose to.
If you are looking for a place to build a career or stay a while, this is the wrong place. They will treat you as if they don't need or want you.
Too many to list, read review.