Questions and Answers about Iron Mountain

Here's what people have asked and answered about working for and interviewing at Iron Mountain.

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  • What is the work environment and culture like?
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52 questions

Long days with service times regularly altered to give the appearance of the work being doable in a day. Management dismisses traffic, parking, and volume when creating routes as well as business hours and even cursory review of the routes they create. Chaos is the order of the day and YOU, the lowest rung of the ladder, will bear all the blame for the unattainable position management put you in. This company is too big to fail.

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Business Casual

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Bi weekly..

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The work environment is hostile. Local management is chock full of small, petty men who constantly grind their small, petty axes. They claim communication is key, yet do not practice it themselves. In fact, they revel in keeping employees in the dark so that their small, petty kingdoms are kept safe from Pitchfork wielding peasantry. Employees of long tenure are ignored with the same ease and nonchalance as new hires.
Morale is abysmal and employees have no practical or useful alternatives or outlets to resolve issues. Management cowers in the face of upper management and eagerly throw employees under the bus to preserve their small, petty fiefdoms. Vendettas are prevelant, managers are incapable of professional behavior towards employees.
The culture, too, is toxic. The belief is hanging posters about their alleged "core values" is sufficient, adhering to them is merely theoretical; lip service is as far as they go. They don't care about employees.
Employees are not expected to respect customers, or give them the service they pay for, you are expected to make an appearance and adhere to their grossly optimistic (untethered to reality) schedules, meaning, you must choose your morals and ethics or theirs. To Iron Mountain, customers are an inconvenience which must be tolerated, much like their employees.

Iron Mountain is the prime example of how corporate America is sucking the soul out of this country. They are one of the greatest examples of "Too Big To Fail"

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Does Iron Mountain allow employees to bring in personal documents for shredding?

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I just had give birth to my son and I wanted to stay home and care for him

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The usual but also ask why position is open? Why so much turn over? Why other Acct. Mngers may have failed?
What are the specific standards are by which you will be judged? Appts, Revenue, Retention? This matters because failure in any they may choose to fire you. Clarity is manadatory in this company if you want to survive and protect yourself.

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Be positive

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