Gave my All and then Discarded when Injured
Records Center Specialist (Former Employee) – Kent, WA – October 3, 2018
I came in the door at $7.50/hr and after 17 years of hard work, I never reached $20/hr. I would fill in for everyone else who called in, working many days solo...especially in snowy weather. 2 time recipient of Employee of the Month/Quarter. Recognized by more than 4 customers winning Special Awards directly from them...not from Iron Mountain. I solved problems where some of the managers could not find a solution. I was dedicated and enjoyed my fellow employees and the common goal. Then, I suffered a debilitating work injury and was discarded. Fought to get my claim acknowledged, could barely walk for 9 months while waiting for surgery approval. Never was called back for an exit interview (as normally required) and was terminated as an employee via letter in a Fed Ex envelope. Now 5 years later, I am still waiting for my Permanent Partial Disability payout. Could have been much better.
Nice people, felt great serving our customers, pretty good benefits.
Long hours, totally production based, discarded once used up.