Iron Mountain Employee Reviews

3.8
Overall rating
Based on 1,737 reviews
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Found 1,036 reviews matching the search See all 1,737 reviews
4.0
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production oriented company and it does provide work incentive on a annual basis based off of production, safety and goals achieved.
Documents Solution Site Service Manager (Former Employee) –  Dallas, TXAugust 15, 2018
Iron Mountain is a good company to work for. It provides job opportunities for advancement.
It provides the training needed to obtain the knowledge of your assigned occupation.
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5.0
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Very professional place to work in.
Risk Analyst (Current Employee) –  Boston, MAAugust 12, 2018
Great group of people to work with, Huge company which helps with growing, learning and building your resume. They are very flexible on working from home. The company does a lot of employee events as a way of appreciation.
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1.0
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Two faced management
Driver Shred (Former Employee) –  Cranberry Twp. PAAugust 11, 2018
One meeting they tell you a cost of living adj is coming, then it becomes merit based 2 out of 15 drivers get nothing. No incentives (used to give a turkey,that ended too) management could care less. No one listens even up the chain of corporate. HR is worthless. Alot of issues would have been fixed if higher ups gave a flip. Hired 3 ppl, all quit in same week. Ridiculous expectations. Better pack a lunch you can eat while driving, because 27 stops in 8 hours means no break.
Cons
Long hours, unrealistic expectations, poor management
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3.0
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good company, little for advancement
Account Manager (Former Employee) –  Hanover Park, ILAugust 8, 2018
very structured company. being account manager had it challenges with record management. off site records where shipped to clients requested. onsite logistic were pain staking time consuming and record and always would get lost at client's facility's and would slow production and offend slow down going out and meet new customers
Pros
working with great people
Cons
not have enough time to get tasks complete in timliy manner
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4.0
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Variety
Systems Support Analyst (Former Employee) –  Collegeville, PA 19426August 7, 2018
I supported many user communities and customers, there was always a variety of work to keep it interesting and continue my growth as a System Analyst. The Management had wonderful mentor programs to support their employees.
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3.0
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A great place to work if you are self motivated
Customer Care Associate (Current Employee) –  Royersford, PAAugust 4, 2018
Iron Mountain is a great place to work if you are self motivated. If you are able to self learn you will do great. Excel skills are very helpful however if you are not experienced they will teach you.
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3.0
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Fast paced and stressful environment
Courier/Delivery Driver (Former Employee) –  Jersey City, NJ 07305August 2, 2018
Salary should be higher but they do make up for it with good benefits and 401k. It is a friendly environment with opportunities to advance your career.
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4.0
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Iron Mountain
Transportation Supervisor (Current Employee) –  Houston, TXAugust 1, 2018
Good company that is very driver friendly. They is room for growth if you are able to travel. The company is making a lot of changes to increase revenue.
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5.0
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Very Productive place to work.
Customer Service Representative (Former Employee) –  Lenexa, KSAugust 1, 2018
Iron mountain is a place where you can learn so much from. In Production and Customer Service. The manager and employees are great people to work with. A 2nd place you can call home.
Pros
Very Nice friendly place to work.
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1.0
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Work all day and try not to kill your body
Driver (Former Employee) –  Kent, WAJuly 29, 2018
Back breaking days hauling heavy bins of paper while they track your every step. Your route is made by a computer and guy who never did your job. Remember you never work hard enough and your manager will tell you about the time he supposedly did what your expected to. If you have a CDL you need it to drive a non CDL truck.
Cons
Managers are a joke. Lies and backstabbing.
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3.0
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work environment
Record Specialist (Current Employee) –  Grand Prairie, TXJuly 28, 2018
Working five days a week working late almost everyday. over worked due to being under staffed. Having to train workers and fill in for manager not being paid for it. under paid, hot building. under staffed.
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5.0
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Fun place to work
Data Entry Specialist (Former Employee) –  Hanover Park, ILJuly 28, 2018
Fun place to work great environment. Good management. I will recommend Iron mountain to anyone seeking work. No complaints. I learned a lot from this job.
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4.0
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Good place to work
Record Center Specialist (Current Employee) –  Southaven, MSJuly 26, 2018
I would recommend this job for someone that really needs a job
Many things can happen good or bad you just have to achieve what they throw at you and expect the best.
Pros
1 hour lunch break
Cons
30 minutes work break
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2.0
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Not great but OK
Project Manger (Former Employee) –  Boston, MAJuly 24, 2018
I would avoid working for this company if possible. The roles are 100% remote and that is extremely difficult in project management. Not great people.
Pros
Some of your colleagues
Cons
Remote
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3.0
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when I started it was a great place to work
Courier Driver (Former Employee) –  Buffalo, NYJuly 20, 2018
.It was a very friendly atmosphere, my co-workers were great to work with. There was lots of room for promotional opportunities.
I was a Courier Driver and I enjoyed meeting a variety of diverse people. The hardest part of the job was the heavy lifting of boxes, but if I could not lift help was available.
Pros
Free Parking and room for advancement great health insurance
Cons
Had to work weekends
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3.0
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Not enough pay
Shred driver (Current Employee) –  Denver, COJuly 18, 2018
Seems like the company doesn’t care about the employees. Always having new rules. Working till every stop is done no matter what time. Only give certain people cost of living raise.
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3.0
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Good company
COORDINATOR/ DISPATCH/ DRIVER (Former Employee) –  Austin, TXJuly 18, 2018
Worked on records management side of Iron Mountain. Good company, almost recession proof. After 2001 lots of companies went out of business, but by law you have to keep records for a period of time. Really enjoyed the work, delivering and picking up records. I started off in the warehouse working in the racks. Then dispatching drivers for there routes and hotshots. Learned how environment and values changed with leadership.
Pros
Benefits
Cons
Really not much
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3.0
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QA Manager
Quality Assurance Manager (Current Employee) –  Atlanta, GAJuly 17, 2018
Manager QA team around the world. Promote Agile-scrum Framework within QA, standard QA process cross the function. Challenges are management not equipped to handle difficult situation and foresee any risk could arise.
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5.0
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Great fun work environment
Courier/Driver (Former Employee) –  Dallas, TXJuly 17, 2018
I enjoyed my experience at our Iron Mountain supervisor were great competitive pay. Great time off .I look forward to coming to work everyday. It was always a safe place to work
Pros
Great pay great supervisors
Cons
No room to grow in the company
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5.0
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Top notch work, life, balance
Content Marketing Specialist (Former Employee) –  Boston, MAJuly 11, 2018
I had the opportunity to grow professionally with Iron Mountain. I can not say enough about the work, life, balance. Its a wonderful company to start a career!
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Women's ratings

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33%say women are treated fairly and equally to men

33%would recommend to other women

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