Island Hospitality Employee Reviews

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Unethical, no work/life balance, understaffed
Front Desk Clerk (Former Employee) –  Holtsville, NYAugust 12, 2018
Property I worked at was always understaffed and employees underpaid but then meant to think they were lucky to have the job. No job/life balance. I've worked 2 weeks straight while managers leave early and take 3 hour lunches. Then get mad when you say you need a day off. Shady.
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No Support
Operations Manager (Former Employee) –  NHAugust 12, 2018
Other reviews are very accurate. Unless you're coming into a salaried position, this company will not care about your role. All learning is expected to be self-started and there is no formal training given to any team members; all learning is on the job and you are expected to learn quick or be cut. While your coworkers will often be the saving grace of the day, the hardest part of the job was knowing how unappreciated your efforts are. There are several incentives advertised to employees but oftentimes they are given out to favorites and money from the budget is always pocketed by managers in an effort to keep their coveted bonuses.
Pros
Free food (just don't tell your GM)
Cons
Low pay, lack of empathy
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Manager is as fake as a $3 bill
Employee (Former Employee) –  Madison Heights, MIAugust 6, 2018
Typical work day uneventful. What I learned one can smile in your face and could actually careless about their employees. Management is a joke literally. Employees quit on a weekly basis. Hardest part of the job not slapping the manager or a rude lying guest. Best part of job meeting people from all walks of life. Crack heads crystal meth users prostiutes rappers business men tv producers pimps etc...
Pros
Free food
Cons
Poor pay
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Only a few actually work
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Raleigh, NCJuly 19, 2018
If you like to call out or not do your work during your shift then this is the place for you. They will not fire you. If you are responsible and show up then you will be taken advantage of.
Cons
Management does not care
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Worst place to work for. They lie a lot.
Front Desk Agent (Former Employee) –  Philadelphia, PAJuly 16, 2018
It was only one person I liked and liked working with. Everyone else was horrible. Management is the worst and they don’t help you especially the front desk manager that currently works there.
Cons
Everything
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5.0
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Very good company to work for
Maintenace (Current Employee) –  Morristown, NJJuly 12, 2018
I have been with the company for about 6 years now and can say that overall it has been a great experience. At times hotel schedule can be demanding but working at this hotel provides good perks: free lunches, good pay and benefits, annual raises plus winter and summer parties for employees and their families. Would certainly recommend Island Hospitality and Westin Hotel as a comfortable work place.
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5.0
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Great Company
General Manager (Current Employee) –  San Diego, CAJune 4, 2018
I have worked for IHM for almost 8 years. I started as an Assistant General Manager and since then, I have received to 3 promotions to GM of different properties. If you are willing to work hard and are relocatable, there is a lot of room for advancement. They have high expectations, but you will learn a lot working for them. There is a good culture from the corporate level and plenty of tools and resources to make you successful at your job.
Pros
Pay well
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You can do better!
Server/Bartender (Former Employee) –  Fort Walton Beach, FLMarch 18, 2018
Your past work ethic and dedication make zero difference in the eyes of new management. New management are only interested in bringing in their own hires and could care less about what the current employees have done in the past and are doing to make this hotel successful. Customer reviews don't matter, so I'm sure this one won't either. However, I worked many years for this hotel and loved it, but I left because of lack of appreciation. They don't deserve me!
Pros
Loyal regular customers (for now) until they figure out that they are no longer valued
Cons
Management doesn't care about employees unless they brought them in
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Stay Away
Front Desk Agent (Former Employee) –  PennsylvaniaMarch 3, 2018
Worst company to work for , management unprofessional, inexperience ,pay is terrible and they don’t care for their employees. Look else where in th hotel industry.....
Pros
Nothing
Cons
All the above that are listed
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low wages, horrible managers, inexperienced
Front Office Agent (Former Employee) –  Fort Walton Beach, FLFebruary 16, 2018
This company is the lowest paying corperation on the island. The managers are unexperienced and the turn around is constant. There use to be growth but not any more when bought out. Managers always want to fire and there is a lot of under the table problems. They fib the numbers to make bonuses and put more work on the little people instead of hiring so they can save their pockets. This area does not care about your welfare and will treat you like a number instead of a person. The employee appreciation and lunch-ins are limited to pocket the money they receive from marriott to fund the property and the manager lunches instead. If you was to work here, it would be to train and take the knowledge else where!
Pros
making friends with the staff and guests
Cons
everything about the job
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Pregnant employees are discriminated.
Housekeeper (Former Employee) –  Twentynine Palms, CANovember 29, 2017
No "jobs" in hotel for pregnant employee. No light duty provided for employee that is pregnant.. LIE. Deducted money out of check for false information.
Pros
None
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Dreadful place
Food Service Supervisor (Former Employee) –  Hilton Garden Inn DTCNovember 27, 2017
Food and Beverage department completely missed managed. The Director is a liar and food and beverage supervisor is not to be trusted. Night time servers don't make anything and management will take your tips.
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Horror story, stay away
Chief Engineer (Former Employee) –  Ontario, CANovember 24, 2017
They just got sued (class action) by an employee for falsifying time sheets... what a surprise. The buildings are literally a class a felony, the management matches.
Pros
None
Cons
All
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Bad management!!
Housekeeping (Former Employee) –  Opelika, ALNovember 18, 2017
A typical day at work is like being a sheep in room full of wolves. The GM is a snake of all who steals all the company money and stays at the hotel. We never received any incentives. Everyone is trying to tear each other down to he on top of a company who cares nothing about them.
Pros
Some of the staff
Cons
No raises, no incentives, not even a hello and thank you
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2.0
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MIcro management
Revenue Manager (Former Employee) –  West Palm Beach, FLNovember 15, 2017
People looked at your every desicion. Sclded if you asked too many question or if you didnt ask enough. required to work through state of emergency prep - Hurricanes.
Pros
paid well. friendly coworkers
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5.0
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Director
Director of Revenue Management (Former Employee) –  West Palm Beach, FLOctober 2, 2017
great place to work. I would recommend any opportunity to work with this team. Great growth potential and also opportunity to relocate if that's something you would want
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3.0
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Poductive but fun hotel to work in.
CHIEF ENGINEER (Former Employee) –  Del Rey, CASeptember 22, 2017
Great location, the drive is long because of traffic on the 405, to expensive to live near Marina Del Rey, GM is a really good person and boss, the hotel is bigger then it looks from the outside, but if you don't want ocean water you can go relax in a salt soothing pool and hot tub.
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2.0
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You cannot believe the attitudes
Maintenance /security (Former Employee) –  Portsmouth, NHSeptember 14, 2017
All in all...dont bother.....it will be a waste of your time and remove any sanity left. They will say one thing and do another. Ask you to do something and then deny ever saying it.
Pros
Nice Island
Cons
management
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Corp and GM need improvement
Front Office Manager (Current Employee) –  Dallas, TXAugust 22, 2017
The company lacks when it come to giving the employee what they need to run there properties. They are out of touch in what is going on at the properties verse what is going on at corporate. The employees are always busy. When corporate or regional managers come to visit, they only speak with the General Manager and Sales. The money makers. They are not worried about anyone else. The only good thing about working here is the employee relationships.
Pros
co workers, location
Cons
no lunches, pay, corporate management, long hours
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2.0
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great job but horrible management
Breakfast Attendant (Former Employee) –  Richmond, VAJuly 19, 2017
Management is not knowledgeable on the day to day operation of any given department. Does not listen to workers. Blames others for their own short comings. Refuses to do what is needed to pass inspections. 90 percent turnover of employees in 5 months. seems if you do your job and say what needs to be done you are fired.
Marriott is wonderful to work for,just not this particular manager
Pros
non management employees are wonderful. Decent starting salary
Cons
management has no clue what they are doing and will blame those that actually know and do their job
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Overall rating

2.5
Based on 48 reviews
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