General Accountant (Current Employee) – Bethesda, MD – March 13, 2018
Reading and answering emails. Contact clients by phone. Provide information for Revenue; made electronic deposits; Record cash receipts in the system to apply it to each client account. The firsts 10 days of the month, prepare Billings for government contracts, over 15 invoices.
Store Reviewer Contractor (Current Employee) – Nashville, TN – October 2, 2018
The ad/email sounds good: they say they'll pay about $20/hour to review stores for SNAP benefits. Then you find out you have to do about a week of training (reading materials and watching videos) online and then attending a "conference call + online video training" on your own time WITHOUT BEING PAID. Also you have to use your own phone/camera, vehicle, measuring devices, computer for making electronic sketches, email, and other tools to be able to get photos in tight spaces while holding open freezer and cooler doors. They pay you about $3 per assignment for printing forms, but everything else is supplied by you. They don't pay you for actual time worked, just the amount of time their "metrics" say it should take you, and these ridiculously underestimate the time required. Maybe their trainers, who said they have about 15 years of experience can do it in close to the time limit, but I was working so fast I was sweating and I couldn't come near the time limits they set. They also DON'T PAY you for the time it takes you to return to your computer and tally up your food counts, decide which to enter, convert your hand drawn sketch to an electronic one with lots of added requirements, search through tons of photos (you try to take as many as you can because you're working so fast that many of them will end up being "too blurry", and also you NOT PAID to go back and get anything they want re-done or that you missed), find the specific ones that meet all of the requirements and separate them out for upload, take a picture of the consent form to upload it, and then type up your "storemore... notes". They pay you only 30 minutes to log into the system and fill out multiple tedious and time-consuming electronic forms to enter all of this information and upload all of the photos and documents. Also, they want to you to a number of "updates" training sessions and "forums" online and/or via conference call, for which you are also NOT PAID. On top of all of this free work you are doing for them, their training materials, coaching, reference materials and QC emails (which you read and answer for NO PAY) are all geared to making you feel like it is your fault you can't do it in the allotted time and also to encourage you to under-report the amount of time it took you to complete the assignment, or they threaten you with getting a lower rating and not getting as many assignments. IF I don't count all of the time I lost from my job that pays me for actual hours worked (and provides all of the materials I need to do my job), I ended up making about $5 per hour, and I'm a very fast worker, tech savvy and competent. I don't recommend it. It's all quite soul-sucking. The only good thing was I met great people at the stores, and learned about some really interesting specialty markets.less
Met friendly people and found interesting stores
Basically working for free while they make you feel incompetent
Treatment from the.agency ISN and my FDA co-worker is wonderful to work with.
Underage purchaser (Current Employee) – Milford, DE – September 13, 2018
I have been treated with the up most respect from my boss and the FDA agent I work along side with. I have never been talked down to, or never took my suggestions in consideration. The actual agency ISN, I would highly recommend for a teenager from the ages of 16 to 18 to work. They have never once made any errors in my paychecks and hours. I have always been paid on time and in full. Every one knows this is considered something that is always important to everybody. This agency never let you down in that area. I think this is a wonderful agency to work for and if I could I would work with this agency beyond the age of 18.
Store reviewer (Current Employee) – Pensacola, FL – July 24, 2018
I enjoy doing the visits, recently the process has gotten a little more complicated but they also expanded the time expectations to allow for this. The people behind the scenes are wonderful, I have not met one that was unpleasant to work with. The work available fluctuates so it cannot be an only job.
Individual assignments make it flexible. Staff amazing. Good rate of pay per hour.
MINOR INSPECTOR (Former Employee) – Washington, DC – July 19, 2018
I worked here whenever I turn 16 as a minor inspector and it was good at first because I can choose when I want it to work and the pay rate was $10 an hour. When we started completing our task with my ISN agent, we didn't get any more tasks and we just eventually stopped working completely. I still haven't heard anything at all from the company and we don't know who to contact to see if we can get more people or places to inspect. with that being said, the communication is very poor between the actual company and its agents and minor inspectors. I don't know who to contact, I don't know how to quit my job officially and I don't know what task I'll be giving next if any at all or when. Your schedule and your agent schedule also has to work out so it's possible that you may not get as many hours at all.
Good first job, $10 an hour for minors
Extremely poor communication, little to no hours, don't have a solidified schedule, no benefits
Federal Tobacco Inspector (Part-time) (Current Employee) – Bethesda, MD – July 14, 2018
I've worked part time for ISN for over 3 years now and love it. The schedule is choose your own hours as long as you are getting your work done. I'm a part time employee who is contracted as a Federal Tobacco Inspector. I am trying to gain full time employment with ISN.
They hire a lot of non U.S. Citizens who don't have college degrees to be Managers over individuals who are United States citizens who have college degrees. Management sucks, high turnover, mistreatment of African American women and not a professional environment
MONEY is good
They way they treat African American Employees suck
Underage Purchaser (Former Employee) – Anchorage, AK – May 20, 2018
The position as an Underage Purchaser was only temporary as it was specific to the time period of when you are 16-17. It gave me some much needed experience with different people and different situations.
Manager (Former Employee) – Oklahoma City, OK – May 15, 2018
This company is awful to work for. The management is extremely biased and will throw you under the bus to save their hide. I would never ever recommend this company unless you had no other option. Not to mention the amount of drama and unprofessional conduct is out of control. There are relatives working for one another and without a doubt receive favoritism.
Deputy Program Manager (Current Employee) – Bethesda, MD – May 11, 2018
ISN, like any other company, appreciates and recognizes those who work hard. ISN has grown over the past few years that I have been employed and worked hard to improve their culture and work environment. I have been promoted from within multiple times and I think if you work hard at ISN you will be promoted and recognized.
Free breakfast on Fridays, casual Fridays, work from home days
Reviewer (Former Employee) – Des Moines, IA – March 27, 2018
The management is the problem with this company and there are so many reasons it could be run better. Lots of turnover and constantly changing guidelines. Employ here as a last resort and your work will not be appreciated and all employees are easily dispensed.
Store Reviewer (Current Employee) – California – March 12, 2018
I am a current review who has been with ISN for 7+ years. I have always enjoyed the freedom of having 6 days to complete an assignment. I knew when I accepted the position it was part time and that is fine with me. I use it as an extra source of income, and therefore it's perfect. I usually have somewhere in the neighborhood of 20-25 hours per 2 week pay period. I have only had 2 Mangers in my time with ISN and both of them have been extremely flexible in working with any time off request I have requested. I get vacation pay, paid holidays based on hours worked in the week before the holiday.
Its really hard to knock a great gig like this with how easy the job is. I meet a lot of great people while doing the reviews, learn alot about different cultures and what they eat. It certainly is an easy job and while you will put on some miles on your vehicle I feel like they are taking care of your compensation by paying you while you are going from home to the locations and from store to store.
In summary, if you are looking for a very part time fun job with nobody bothering you, no micromanaging, flexible hours, and good pay where as long as you do your job you have no worries then this is for you.
By the way you are a 1099 contractor, so make sure you track your miles. They are all a tax deductions!
Store Reviewer (Current Employee) – Florida – January 10, 2018
Working at ISN provided me with flexibility to complete assignments on my own time. The down side is that the workload/hours are not guaranteed. This means that there would be days that I have no assignments. Therefore, this is not a source of income to depend on. It is great for a side job