General Accountant (Current Employee) – Bethesda, MD – March 13, 2018
Reading and answering emails. Contact clients by phone. Provide information for Revenue; made electronic deposits; Record cash receipts in the system to apply it to each client account. The firsts 10 days of the month, prepare Billings for government contracts, over 15 invoices.
Zero communication from supervisor and lack of work
Tobacco inspector (Current Employee) – Florida – February 13, 2019
I worked for ISN CORP since 2013 and it was okay for awhile! Then without any warning went from working full time hours to less than 8 hours a week! They didn’t even have the common courtesy to let anyone know that this would possibly happen! This has caused many of us to all of a sudden be in financial apocalypse! If they would have let all of us know, we would have had the time to prepare for this by finding additional employment! Instead they said nothing and told us that it was only a temporary slow down.
So basically went from making a living wage working more than full time to getting my power shut off, with promises of plenty of work!
Only care about the bottom line $! Don’t value loyal employees
Associate Investigator (Former Employee) – Sacramento County, CA – January 25, 2019
Once you sign on, you're essentially on your own. While the benefit of working remote is a positive, it is still a dismal experience. Everyone is largely out for their own so support from Management is almost non-existent. The initial training is difficult with little room for questions as to the actual material, HQ and supervisory staff often don't allow or will ridicule questions. Not the greatest place to work and not the strongest support staff.
Fraud Investigator (Former Employee) – Home Base – January 24, 2019
I will miss working for this company so many great people, management very supportive. I left due to personal reason no fault of the company. Well maybe the Background Investigator training could have been better structured? I will miss the supportive staff.
Warehouse Associate (Current Employee) – Buford, GA – January 2, 2019
Not good, management team. The team doesn't offer incentive, they only want you to work, fast, don't make any mistakes. You have to work without talking to co-workers. They run out of equipment needed to complete daily work. There isn't anyone in charge of keeping the warehouse clean.
Auditor (Former Employee) – Thousand Oaks, CA – November 20, 2018
Terrible company. Many times go to the stores or business and they say they are not expecting you until another day so you waste a trip.They complain about everything. They spy on you. They check out what you're up to on facebook The pay is a joke.
Store Reviewer Contractor (Current Employee) – Nashville, TN – October 2, 2018
The ad/email sounds good: they say they'll pay about $20/hour to review stores for SNAP benefits. Then you find out you have to do about a week of training (reading materials and watching videos) online and then attending a "conference call + online video training" on your own time WITHOUT BEING PAID. Also you have to use your own phone/camera, vehicle, measuring devices, computer for making electronic sketches, email, and other tools to be able to get photos in tight spaces while holding open freezer and cooler doors. They pay you about $3 per assignment for printing forms, but everything else is supplied by you. They don't pay you for actual time worked, just the amount of time their "metrics" say it should take you, and these ridiculously underestimate the time required. Maybe their trainers, who said they have about 15 years of experience can do it in close to the time limit, but I was working so fast I was sweating and I couldn't come near the time limits they set. They also DON'T PAY you for the time it takes you to return to your computer and tally up your food counts, decide which to enter, convert your hand drawn sketch to an electronic one with lots of added requirements, search through tons of photos (you try to take as many as you can because you're working so fast that many of them will end up being "too blurry", and also you NOT PAID to go back and get anything they want re-done or that you missed), find the specific ones that meet all of the requirements and separate them out for upload, take a picture of the consent form to upload it, and then type up your "storemore... notes". They pay you only 30 minutes to log into the system and fill out multiple tedious and time-consuming electronic forms to enter all of this information and upload all of the photos and documents. Also, they want to you to a number of "updates" training sessions and "forums" online and/or via conference call, for which you are also NOT PAID. On top of all of this free work you are doing for them, their training materials, coaching, reference materials and QC emails (which you read and answer for NO PAY) are all geared to making you feel like it is your fault you can't do it in the allotted time and also to encourage you to under-report the amount of time it took you to complete the assignment, or they threaten you with getting a lower rating and not getting as many assignments. IF I don't count all of the time I lost from my job that pays me for actual hours worked (and provides all of the materials I need to do my job), I ended up making about $5 per hour, and I'm a very fast worker, tech savvy and competent. I don't recommend it. It's all quite soul-sucking. The only good thing was I met great people at the stores, and learned about some really interesting specialty markets.less
Met friendly people and found interesting stores
Basically working for free while they make you feel incompetent
Treatment from the.agency ISN and my FDA co-worker is wonderful to work with.
Underage purchaser (Current Employee) – Milford, DE – September 13, 2018
I have been treated with the up most respect from my boss and the FDA agent I work along side with. I have never been talked down to, or never took my suggestions in consideration. The actual agency ISN, I would highly recommend for a teenager from the ages of 16 to 18 to work. They have never once made any errors in my paychecks and hours. I have always been paid on time and in full. Every one knows this is considered something that is always important to everybody. This agency never let you down in that area. I think this is a wonderful agency to work for and if I could I would work with this agency beyond the age of 18.
Store reviewer (Current Employee) – Pensacola, FL – July 24, 2018
I enjoy doing the visits, recently the process has gotten a little more complicated but they also expanded the time expectations to allow for this. The people behind the scenes are wonderful, I have not met one that was unpleasant to work with. The work available fluctuates so it cannot be an only job.
Individual assignments make it flexible. Staff amazing. Good rate of pay per hour.
MINOR INSPECTOR (Former Employee) – Washington, DC – July 19, 2018
I worked here whenever I turn 16 as a minor inspector and it was good at first because I can choose when I want it to work and the pay rate was $10 an hour. When we started completing our task with my ISN agent, we didn't get any more tasks and we just eventually stopped working completely. I still haven't heard anything at all from the company and we don't know who to contact to see if we can get more people or places to inspect. with that being said, the communication is very poor between the actual company and its agents and minor inspectors. I don't know who to contact, I don't know how to quit my job officially and I don't know what task I'll be giving next if any at all or when. Your schedule and your agent schedule also has to work out so it's possible that you may not get as many hours at all.
Good first job, $10 an hour for minors
Extremely poor communication, little to no hours, don't have a solidified schedule, no benefits
Federal Tobacco Inspector (Part-time) (Current Employee) – Bethesda, MD – July 14, 2018
I've worked part time for ISN for over 3 years now and love it. The schedule is choose your own hours as long as you are getting your work done. I'm a part time employee who is contracted as a Federal Tobacco Inspector. I am trying to gain full time employment with ISN.
They hire a lot of non U.S. Citizens who don't have college degrees to be Managers over individuals who are United States citizens who have college degrees. Management sucks, high turnover, mistreatment of African American women and not a professional environment
MONEY is good
They way they treat African American Employees suck
Underage Purchaser (Former Employee) – Anchorage, AK – May 20, 2018
The position as an Underage Purchaser was only temporary as it was specific to the time period of when you are 16-17. It gave me some much needed experience with different people and different situations.