Fast paced front facing IT position for a major bank.
I worked as field technician for a contractor at a major bank. From the moment you clock in until you clock out, you are busy. Very busy. The day is evenly split between remote and onsite calls. The end user is almost always in a hurry to get their problem solved, but usually very friendly. ITC Infotech expects you to close 7 tickets a day, I averaged - more ... around 10 a day. This earned the respect of my peers and management a like. However, what management liked best about me were the constant "You're A Star" submissions they received from customers thanking me for my hard work, and most importantly ... - less
ProsFreedom, challenging, rewarding
ConsStressful, no sickdays or holidays, short lived.