J. Crew Group, Inc. Employee Reviews

Found 730 reviews matching the search See all 758 reviews
Sort by: Helpfulness | Rating | Date
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Quick paced environment, with a lot of tourist and locals always came to buy.
Key Holder (Former Employee) –  Las Vegas, NVJuly 19, 2018
A typical work day at J Crew was very fast paced and the manger was always looking for a way to be better the next day. The management staff was all women with the exceptions of me and the DM. The culture wasn't their because we always had associates walking out or just not showing up to work at their prescribe times. The hardest part of the job was dealing with irate customers and most enjoyable part of the job was being a personal shopper.
Pros
Great commission
Cons
Lack of management ability to communicate to associates
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyed working at this store.
Customer Service (Former Employee) –  Cabazon, CAJuly 18, 2018
Enjoyed working at this store. Had to multi task due to lack of hours, so at times, it was overwhelming but all in all, I worked with a great team at Cabazon.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great benefits
Merchandise processor (Current Employee) –  Lynchburg, VAJuly 18, 2018
They have great benefits such as health insurance and paid time off. They have changed their work hours to four 10 hour days. Some supervisors are very helpful but most are not.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
J Crew reveiw
CONTROL CLERK (Current Employee) –  Lynchburg, VAJuly 16, 2018
Days seem chaotic and stressful, management is more of a baby sitter wants to stand around and tell you what to do instead of participate in the work environment. They are a do what I say not what I do management style. There are too many people telling a person what to do and not enough workers to get anything done. There a good workers here just not able to come in and do their jobs effectively.
Pros
None
Cons
Long hours
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly and enjoyable environment.
Sales Associate (Current Employee) –  Bluffton, SCJuly 16, 2018
The best job I have had. Friendly faces who are always willing to help you and teach you. Retail isn’t the easiest job but it teaches you the necessary factors you need in life. Communication skills, manners, organization etc.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management
Sales Associate (Former Employee) –  British ColumbiaJuly 13, 2018
The management of this company is pretty poor, had difficulty with everything, poor time management, poor communication, our work schedule wasn't even emailed to us or informed us professionally, time schedules had to be checked weekly by going to store, and they over-hired staff, some staff doesn't get hours for 2 weeks.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Sales Associate/Stock (Former Employee) –  Clinton, CTJune 26, 2018
Staff friendly
Teamwork
hardwork
interact your customers
mentality
easy
responsible
doesnt get raise much per year
solid management
fast pace environment
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
J.Crew
Sales Consultant (Former Employee) –  Manhattan, NYJune 25, 2018
Typical day at work, we have morning meetings if you are opening. To talk about sale goal, how bad they did in the previous day. Always have two of the same size on the floor as well as folded.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Customers always come first! Productivity is a must!
Sales Associate & College Ambassador (Current Employee) –  Smithfield, NCJune 19, 2018
A typical day at work consists of performing you job, attending customers, telling them about the store promotions, and helping them find what they need! A good management team which actually help lead the team!
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
My accessment
Sales & Service Associate (Former Employee) –  Lynchburg, VAJune 19, 2018
Really exciting and cool place to have worked the 4 years i was there. Management could've been slightly better but the overall experience that jcrew had to offer has been a good one indeed.
Pros
Lots of incentives
Cons
Needs more work on certain inner system expectations
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was typical
Sales Associate (Former Employee) –  Somerville, MAJune 12, 2018
A typical retail position might have to do some overnights though. Pay was minimum wage and training was from other employees some who knew more than others
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and interactive workpalce
Sales Associate (Former Employee) –  Central Valley, NYJune 11, 2018
The people at J.Crew made my time with the company fun and valuable. Throughout the day, you are constantly communicating with staff and customers alike. The job is fast paced, and everyday holds different opportunities.
Pros
discounted clothing
Cons
short breaks, on feet the whole day
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
In store teams are great. Higher management and the company has unrealistic expectations.
Assistant Manager (Current Employee) –  United StatesJune 7, 2018
Corporate wants a store to run on 180 hours a week, get through all the shipment, promo changes, mark downs, merchandising, direct returns, damages, back office tasks, and 100+ online orders a week to package and send out. Unrealistic expectations
Pros
Was a decent discount until they changed it. Customers get better deals
Cons
Everything
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Assistant Manager (Former Employee) –  PAJune 6, 2018
Good work life balance. Enjoyed the atmosphere at JCrew. Management was very easy to work with and the training was excellent. Good benefits. No complaints.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Cool
Support Associate (Former Employee) –  New York, NYJune 6, 2018
The interviewer is looking for similar things whether asking about company or position. The hiring manager wants to: Learn about your career goals and how this position fits into your plan.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly co-workers and helping customers find their size.
J Crew (Current Employee) –  Waterloo, NYJune 4, 2018
Friendly co-workers and I like helping customers find the right size of clothing in the back when they can't find it out in the front of the store. I also like answering any questions customers might have.
Pros
Friendly co-workers and I like J Crew clothes
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Jcrew
Sales Support Associate/Enterprise (Former Employee) –  Greenwich, CTJune 1, 2018
The review of JCREW was fair and decent. Overall my experience of Sales Support Associate should be more flexible and more computer knowledge and excel as well. I wanted to try more enterprise
Pros
One hour lunch
Cons
No healthcare and benefits
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
Merchandise Associate (Current Employee) –  Columbus, OHMay 30, 2018
Working in this company is pretty laid back and chill. Not much is required from you while working their. Shifts go by pretty quick and mangers are cool
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Sales Associate (Former Employee) –  Miramar, FLMay 21, 2018
Working in retail is a bore but jcrew was good to me. They’re just strict with attendance and sometimes unreliable when you can’t work certain days. S
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job is Fun
Sales Associate/Cashier (Former Employee) –  Little Rock, ARMay 16, 2018
J Crew was a great place to work but the hours were limited. The management team was great and the other sales team member worked well together.I enjoyed helping with the weekly rollouts and also do some layouts.
Pros
teamwork, great managment
Cons
short term goals
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at J. Crew Group, Inc.. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 758 reviews
5258
4264
3156
235
145

Ratings by category

3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.6Management
3.8Culture

Women's ratings

3.7Fairygodboss Score

100%say women are treated fairly and equally to men

100%would recommend to other women

Fairygodboss provides free job reviews for women, by women.

Powered by Fairygodboss