J.G. Wentworth Employee Reviews

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1.0
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Unfulfilling
Tier I/II Technician (Former Employee) –  Woodbridge, VAMarch 3, 2019
at the current state of this company i would say no, not worth trying to apply. lack of leadership in each departments. Leadership also does not and will not give you direction on how to better yourself in your career.
Pros
80 hours always
Cons
no work life, expected to always over perform and never make mistakes.
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2.0
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Micro Manager
Loan Officer/Manager (Current Employee) –  Wayne, PAJanuary 2, 2019
Standard Lending tree model and a few rate table leads thrown in.
Manager is insecure, unstable and will continue to have high turnover. ( PA office)
Real hours to make decent money is 60 per week.
You have to cut your co workers throats to get the leads.
Boys club mentality.
Corporate stopped training do to the cost in its main office so its on the job training and not for anyone who doesn't have experience.
Pros
Leads are provided for the hustler
Cons
Your a number and expected to work 60 plus
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1.0
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Not unless you are desperate
Administrative Assistant (Former Employee) –  Woodbridge, VADecember 27, 2018
This company is extremely unprofessional and disorganized. Nepotism causes a lot of problems and discourages any hope for advancement. The employees are mostly working here as a last resort - the pay is terrible and the management is awful. Everything is disorganized and no one cares about their jobs or getting things done the right way because the managers suck. DO NOT work here unless you need experience on your resume or have no other options.
Pros
Free lunch
Cons
Low pay, over worked, bad management
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4.0
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Great Coworkers
Accounting (Current Employee) –  VirginiaDecember 20, 2018
Overall a good company to gain experience and learn the industry. Great company culture and bagels ever Friday! Also they throw a massive holiday party with lots of perks! I really do enjoy working for J.G. Wentworth as the work does keep me on my toes. At times, the days drag on however.
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3.0
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Good culture
Loan Originator (Current Employee) –  Boca Raton, FLDecember 5, 2018
seizing the opportunity when you have someone on the phone will critically relate to your ability to make a living. It is NOT easy, but with a good attitude and ability to learn and basically working a lot of hours you can do well. You will make over 150 calls a day and work 10-8 and if you want to make money you have to work some nights along with weekends, if you have a real estate agent in your network that gives you business then you will do well but that takes time to acquire.
Pros
closing a lot of loans gets you paid
Cons
work life balance, managers do not always role play to get you better and some leads do not pick up
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Don't go here!
Sales Representatives and Legal (Former Employee) –  Radnor, PANovember 8, 2018
There are some good but mostly bad. There are many issues and room for improvement. there are too many issues and would take a week to g over all of them. they have too high of revolving door, a lot of sneaky people and no reward for working hard.Could be a great place but there are many that are stopping the greatness.
Pros
Some good friends were meet.
Cons
Tooooo many.....don't come there
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2.0
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Would not recommend this job at all
Senior Loan Processor (Former Employee) –  Chesterbrook, PAOctober 22, 2018
Worked for a better company. Management says one thing and does another when it comes to goals. If you have a question about a condition, you will receive 3 different answers in regards to the question. This company works with loan agents that talk down to you. The manager of the sales team is allowed to curse and disrespect you on the phone as well as emails. I have kept a lot of these emails and showed people to show people how this company operate. The company shows favoritism towards employees that have worked with before for other companies. They state that the company is like family, but far from that status. They like for the files to come from sales to the underwriting department and to closing in one touch format. If it goes back to the underwriter more than once, they mark it against you. I would not recommend this company to anyone.
Pros
None
Cons
Management, comp plan, un-realistic goals
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2.0
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Disfunction--in a word
Processor (Former Employee) –  Chesterbrook, PAOctober 19, 2018
Completely unrealistic expectations. Base salary was decent but the bonus comp was not consistent with the amount of work per loan that was required. $75 per loan for all loan types including FHA, VA, USDA and Jumbo loans is just not enough, especially considering that the expectation is that your junior underwrite each loan as well. File suspended by underwriting count against you as the processer.

You would have to close 30 loans to make any real money on comp plan and they make it extremely difficult to do that. Further complicating that goal is this insistent disposition they have about limited overtime regardless of how many loans you have. You need to have more than 30 loans for OT to be permitted which is problematic given how labor intensive the work is for each loan. There is this expectation that you work hard and push all the loans through in 30 day or less with the expectation that you do this with little to no overtime. Given the current dynamics of their process, this is not doable without overtime, either on or off the clock. Most people were working off the clock to try and meet these unrealistic turn times.


Further complicating the experience was the inconsistency in underwriting. You could literally ask 3 different underwriters the same question about a regulation or condition and get 3 different answers.

After the bankruptcy last year, this company really went sideways.


Take employment here at your own risk.
Pros
One of the few games in town right now. PA management team is good to work with
Cons
Bonus Pay, overall work culture, underwriting
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1.0
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Not a great place to wotk
Systems Administrator (Former Employee) –  Woodbridge, VAOctober 18, 2018
Day to day i feared for my job and i did not get the recognition i deserved. the company over looked me for internal promotion given my qualifications. there is not a work life balance. its all work. some people even work the weekend when not paid. this company while very fun and fast paced, not a great fit for everyone.
Pros
access
Cons
management, job security, and work/life balance.
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3.0
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It was a temporary job performed at court houses, finding eligible people for the company to contact.
Researcher (Former Employee) –  area court houses around Fort Worth and DallasOctober 10, 2018
I found eligible people at area court houses in the records and sent them to the company in emails. It was very easy to do. I was doing it when I was going to school to be a paralegal.
Pros
It taught me of ways to look up and research at the court house.
Cons
It wasn't a bad little job, just not really enough to do or much money to make.
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5.0
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Great workplace
Post Closing Specialist (Former Employee) –  Woodbridge, VASeptember 17, 2018
Tremendously a great place to work and learn , great management and advancement and enhancements for those who are honestly dedicated towards the growth of the company.
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3.0
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Unclear
Senior Loan Processor (Former Employee) –  Chesterbrook, PASeptember 4, 2018
The work environment was okay due to most of my co-workers were prior co-workers and we all help each other. J. G Wentworth is new to home lending and did not follow laws and gave no direction. It was no feel of stability.
Pros
Pay- co-workers
Cons
no stability, management, direction
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4.0
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good company
Loan Officer (Current Employee) –  Plano, TXAugust 29, 2018
Good company, flexibility but just like any mortgage company you have to put in more than 40 hrs a week to make good money, you do a lot of processing which takes away from selling
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1.0
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cut throat company
Account Executive (Former Employee) –  Radnor, PAAugust 22, 2018
All you do is cold call all day and basically harass client to sell their structured settlement for a lump sum in 4-6 weeks. Most of the time is it a dreadful experience having to lie to costumer in the process to buy their structure settlement but to give a bit of credit to the company there is a little market for people who are looking to sell their structure settlement and know the process of losing up to 60% of the value of their settlement
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1.0
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Run and keep running this is bad very bad!
Loan Officer (Former Employee) –  branchAugust 9, 2018
Company is a fraternity culture, they speak with forked tongue, saying one thing that sounds good, and never delivering or delivering the opposite. Management from top of company down, is very much above the law mentality. Only favorites need apply.
Pros
can't honestly name one.
Cons
where to start here..., too many to list!
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4.0
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Loan Officer (Former Employee) –  Troy, MIJune 25, 2018
I enjoyed working at J.G. Wentworth. The company believes in work life balance and management pushes you to exceed without pushing you too much. Great people all around!
Pros
good comp plan, lots of vacation time, 401k match, decent benefits
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3.0
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Fun place.
Sales Associate (Current Employee) –  PennsylvaniaJune 21, 2018
High expectations.
Hours can be long.
Hard work is rewarded.
You have a good opportunity to help out with the customer's needs and make a difference in their life.
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Revolving Door Company, Inept Leadership
MLO (Former Employee) –  Wayne, PAJune 9, 2018
to start, the $200,000 yearly pay that they are advertising is grossly exaggerated. other than (maybe) management, no one makes anything close to that number or at least not in this branch.

based on what I've seen everyone in the branch close and the respective compensation plan, most LOs here are earning about $50,000/year. that's just the average, some people are earning much less. Not good money when you have to work 50 hours a week and 2 weekend days per month. that said, the average LO at this branch is inexperienced (less than 3 years in the mortgage industry) and on the younger side, so if you're right out of college, that might be good money for you.

as far as leads go, you will mostly be calling aged internet leads. the 10 "new leads daily" that they tell you about at the interview have already been called by several lenders. so while they are new leads to the company, they've already been called by other companies, so they are neither new nor exclusive.

the company can afford to do this since it's a commission only job. as far as the company is concerned, you can close 3 loans a month and still be a profitable employee. the fact that this is bordering on minimum wage doesn't concern the leadership in the slightest. they have the attitude that, if we bring in 10 people and 9 of them close 3-4 loans before quitting, we still made a profit and we will bring in 10 more.

my advice is, steer clear of this company if you are looking for stable pay and long term employment.
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3.0
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Good place to work
Quality Control (QC) Specialist (Current Employee) –  Woodbridge, VAMay 22, 2018
I really like how this company has evolved over the last 3 years. I think it’s important to continuously look for new ways to be more effective- and there’s no better way to do this than with new approach to the changing diversity culture.
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Not a place I would recommend to anyone
Sr. Loan Closer (Former Employee) –  Woodbridge, VAMay 11, 2018
Micro-managed to the minute. Received email on the hour, every hour, asking for your completed work so far for the day. management is less than approachable, stand-offish and belittling. Were not allowed to ask team members questions regarding work. Any questions had to be sent to the closing manager, whom didn't care to give a response, most of the time. So, the team environment was less than ideal for anyone who liked to engage in any kind of social interaction with members of their team.
Pros
working remote
Cons
too many to list
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Overall rating

2.9
Based on 73 reviews
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2.9Work/Life Balance
2.9Compensation/Benefits
2.4Job Security/Advancement
2.5Management
2.7Culture