JPMorgan Chase
Happiness rating is 65 out of 100
3.9 out of 5 stars.
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JPMorgan Chase Careers and Employment

Work happiness
Scores based on about 2,844 responses to Indeed's survey on work happiness
Work Happiness Score
Do people feel happy at work most of the time?
Above average
Do people feel they are achieving most of their goals at work?
Above average
Do people feel they often learn something at work?

About the company

  • CEO
    Jamie Dimon
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Banks and Financial Services
Learn more


You’re seeing all 5 jobs at JPMorgan Chase because we can’t find any available jobs at JPMorgan Chase close to Ashburn, VA at the moment.

Fraud Specialist I-Debit Card Fraud Prevention (English/Spanish required)

San Antonio, TX

From $19 an hour
Urgently hiring

2 days ago

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Specialist I -Retail Customer Service (English/Spanish required)

San Antonio, TX

$19 - $21 an hour
Urgently hiring

2 days ago

View job
Fraud Specialist I

Elgin, IL

$20 an hour
Urgently hiring

10 days ago

View job
Call Center Customer Service Representative- Springfield, MO

Springfield, MO

$18 - $20 an hour
Urgently hiring

18 days ago

View job
FircoSoft Sanctions (Developer)

Tampa, FL

Easily apply
Urgently hiring

30 days ago

View job
There are 5 jobs at JPMorgan Chase
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Customer Service

2 jobs

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Salary estimated from 7.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Market Associate
$16.01 per hour
Senior Software Engineer
$137,217 per year
Vice President
$125,174 per year
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Employees at JPMorgan Chase have reported receiving these benefits. They will vary by role and location.

Health insurance
Retirement plan
Tuition reimbursement
Employee discount
Stock purchase plan
Wellness program
Parental leave
Learn more about benefits

Rating overview

Rating is calculated based on 18.9K reviews and is evolving.


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Work & Life Balance


Installer/Technician in Ashburn, VA
on May 13, 2019
a good place to learn
a good place to work vibrant people and a conducive environment. nice management, its a place to learn a lot of things and you sure would get better. i enjoyed working there a lot..
Vice President, Financial Consultant in Delaware
on June 12, 2021
The leadership encouraged gossiping and back biting among officers of the firm. It was very stressful and HR is useless. Worst place to work if you are not a follower.
JP Morgan Chase in New York, NY
on June 12, 2021
I am fortunate I have an incredible team I work with, we have a great office culture where we respect and genuinely enjoy each others company. I have a great manager and would consider that person a trusted friend. I'm sure not every branch has the same culture but there are a lot of great people that work here I've met at other branches. I have learned a lot about the financial world due to my location in a financial area and most clients are working in private equity, investment bank or some other financial field. I've learned a lot from my colleagues and clients which has helped me in my personal life. I'd recommend taking the opportunity to learn about your client's businesses and you will in turn have deeper conversations with your clients and take away more from the role.This is a financial sales role and involves a lot of calling and relationship building. You need to be self-motivated and comfortable calling, however this is not a hard sales role. You will build genuine relationships with your clients and over time you will find they come to you for financial services.
Collections Team Leader in Phoenix, AZ
on June 10, 2021
Would recommend to work here and good variety of shifts and benefits along with great leadership that cares about their people. Clean facility covered parking
Operation Senior Specialist in Milwaukee, WI
on June 10, 2021
I learned so much the time I was there and enjoyed my job. I would of stayed if it wasn’t for the merge and lay off at the time. The training lasted 30 days and that is something every company should still do. I’m not sure how they do things now.
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Questions and answers

People have asked 395 questions about working at JPMorgan Chase. See the answers, explore popular topics and discover unique insights from JPMorgan Chase employees.

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Interview insights

Insights from 2.3K Indeed users who have interviewed with JPMorgan Chase within the last 5 years.

Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

They made a lot of "Describe a difficult situation with a client and how did you resolve it", and also asked "talk about a client that wasn't agreeing with you and what did you do", "what did you do in a situation where you had little instructions" and they asked to read a paragraph in spanish. They asked in english and spanish on the in person interview. For the video spanish interview, they asked to read, translate a paragraph and a call, and present yourself in Spanish. This process was for a biligual phone customer service specialist.

Shared on September 9, 2019

Basically they were "let's get to know you and how you think" to see if I would fit into their office in the position I was taking.

Shared on May 22, 2019

What are your goals within the company?

Shared on November 16, 2017
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JPMorgan Chase locations

New York, NY
Columbus, OH
Chicago, IL
Houston, TX
Phoenix, AZ
Tampa, FL
Newark, DE
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What's being discussed at JPMorgan Chase?

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  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
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