JPMorgan Chase & Co Employee Reviews

a good place to work vibrant people and a conducive environment. nice management, its a place to learn a lot of things and you sure would get better. i enjoyed working there a lot..

Pros

always jobs

Cons

long break

Was this review helpful?

A Tech and IT sweatshop

DevOps CI Jenkins Engineer and Automated Test Developer (Current Employee) - Tampa, FL - December 3, 2023

I don't believe in the IT areas of the company I have ever seen a typical day at work. I must wear many hats daily and to earn a modest annual increase and I have worked there over 17 years. I am proficient in numerous development roles and have succeeded with managing large complex projects to the satisfaction of my manager and a large amount of application and infrastructure teams that depended on my success to perform their daily tasks. Management is ever changing and the company promotes laterally internal movement in position vs promotion earned.The most enjoyable part of the job has become an afterthought as the celebrations of an individual and small team accomplishment has become a verbal "at a boy!".

Pros

A never dwindling amount of work

Cons

No breaks, overloaded with work

Was this review helpful?

Jobs at JPMorgan Chase & Co

See more jobs

Part Time (20 Hours) Associate Banker - Second Ave. and 86th St - New York, NY

New York, NY

22 hours ago

Chase Travel – Culinary Experiences Associate

Sacramento, CA

22 hours ago

Early Careers Events Specialist

Chicago, IL

22 hours ago

Foreign Exchange Market Making - Automated Trading Strategies - Associate

New York, NY

22 hours ago

Call Center: Credit Card: Customer Service Account Specialist I

Heathrow, FL

22 hours ago

Typical Finance

Project Manager (Current Employee) - Heathrow - December 3, 2023

Good work life balance and benefits however, pay is lacking. Getting promoted or new positions is virtually impossible as they only focus on entry level employees pay advancement

Was this review helpful?

Mixed emotions

Customer Service Representative (Current Employee) - Heathrow, FL - December 1, 2023

The six week training process could have been truncated to four and the modules that they used didn’t build on each other so you were piecing together information as you went up until the middle of week 3. There was a mix of virtual training with a trainer in another state and in-class hands in learning which for the majority of the class I was in, proved to be most helpful. It’s somewhat difficult to “imagine” what the real life environment is going to look like based off screen shots provided in the virtual training and it began to be a bit boring and frustrating. I personally didn’t get scored as high in the training call quality sessions as I did in my actual production role but that was to be expected because I was facing a lot of challenges during training. I enjoyed the job for the amount of time that I was able to operate in the role until I began to suffer panic attacks and eventually a mental breakdown that caused me to have to take leave from work. It was stated in our benefits that mental illness was a covered disability and countless documents supporting my mental state were submitted to the division that handle disability claims but I was repeatedly denied and with the lack of income and ability to support myself in compounding with issues I was already struggling with, I ended up losing my car and eventually my home. There was a benefit that I was told to apply for that was supposed to help employees in my situation with financial assistance but I never heard anything back in reference to that either. I can say that the medical benefits are good because that’s -

Pros

Pay, benefits, Cafeteria and snack machines, supervisors are helpful after training, company events

Cons

Missing hot food if you work later shifts, work/mental health balance

Was this review helpful?

Can move job easily

Vice President (Former Employee) - New York, NY - December 1, 2023

You can get new jobs fairly easily internally and learn a lotMost people are very smart Not a lot of drama pretty much care about the job getting doneHad a really good boss there one of them who really cared

Cons

Some managers are very green

Was this review helpful?

JPMorgan Chase & Co insights

Based on 5,722 survey responses

What people like

Inclusive work environment
Ability to meet personal goals
Ability to learn new things

Great

Banker (Former Employee) - Lafayette, LA - December 1, 2023

One of the best companies to work for great pay and it was a team family place. I enjoyed everyday of being able to help others and worked with some great people.

Was this review helpful?

Day in the life

Debit Card Fraud Specialist (Former Employee) - Remote - November 30, 2023

This position was in the call center handling inbound phone calls. Customers would call when they didn’t recognize a charge or if their cards were declined. A lot of metrics to maintain it is a face paced environment. The training was great along with the support.

Was this review helpful?

Stressful

Customer Service Representative (Former Employee) - Kansas City, MO - November 30, 2023

As a public company, jp Morgan is only worried about the bottom line. If the profits are down, fringe benefits are some of the first things to go. I didn't stay long.

Was this review helpful?

Awful Experience

Instructional Designer (Current Employee) - New York, NY - November 30, 2023

This place is a joke, they place unqualified people in management positions who will use the employees below them as a scape goat. Also they will never admit it, but they expect you to work 80 hour weeks.

Was this review helpful?

Okay place to work at

Personal Banker II (Former Employee) - Seattle, WA - November 29, 2023

It offers poor pay and no work-life balance . Long hours. The management keeps changing all the time. I felt like I didn’t have a life at all. I really didn’t like the job

Was this review helpful?

Rate your recent company

Share your experience to help others

The C in Chase stands for CHANGE

Account Escalation Specialist IV (Former Employee) - Tempe, AZ - November 29, 2023

You will love or hate your job depending on who the current VP of your BU is. New VP comes in and changes everything around every 2-3 years, rinse and repeat.

Was this review helpful?

Toxic Work Environment

Associate Banker (Former Employee) - Kansas City, MO - November 28, 2023

A specific key person to the team was always upset and frustrated about doing the job/task that was required of him/her. The air was thick with negativity, and the way things were handled were backed by immaturity. Great pay for an entry level job however no dollar amount is worth the mental strain that place caused myself and others.

Was this review helpful?

Leadership is Lacking

Associate Director Private Bank (Former Employee) - Tampa, FL - November 28, 2023

Mandatory daily meetings. Daily pipe line reviews. Management manages by a CRM. Culture is cult like. This could be a great company if managers acted like professionals rather than car salesmen. The director for the Private Bank in Tampa, should have been let go before loosing 90 percent of his staff.

Pros

Benefits

Cons

Work life balance and Management

Was this review helpful?

They Take Care of you

Relationship Banker (Current Employee) - Riverview, FL - November 28, 2023

Always Learning. Great Company to work for from the first moment they hire you they give you incentives and a chance to earn your licenses. They invest into new hires as they should and have a bonus structure that outmatches most banks atm.

Was this review helpful?

Traditional - as expected

Customer Service Manager (Former Employee) - Arlington, TX - November 28, 2023

Pay was decent before inflation. It is a call center, so advancement was limited but I started out as a call rep and was promoted. It has been a while since I have worked there so I do not have the most updated information.

Was this review helpful?

Micromanagement and focus on deliverables instead of what is best for the client

Private Client Banker (Current Employee) - Chicago, IL - November 28, 2023

Very focused on product initiatives over interactions with clients. Very poor base salary but decent commission. Management is not very great, I have had some market directors straight up tell bankers that they did not know we get paid on certain products.

Was this review helpful?

Productive and Fun Workplace

Associate Banker (Former Employee) - Oklahoma - November 27, 2023

You really enjoy getting to work with the people you see everyday. It really depends on branch management. It can be fun but it can also be stressful sometimes.

Was this review helpful?

Great place to work (hard)

Senior Financial and Planning Analyst (Former Employee) - Tampa, FL - November 25, 2023

This is no place to slack-off. Work your butt off and will get rewarded.True Meritocracy.Could improve work culture, as too many people are worried on what their bosses will think rather on doing things.

Pros

Great Salary

Cons

Could do better on work life balance

Was this review helpful?

Opportunities and respectful environment

Pricing Analyst (Current Employee) - Newark, DE - November 25, 2023

Great company to build a career with. Lots of opportunities and good people to work with. Could benefit from using more data driven insights. Needs to improve Newark offices facilities - e.g. no lunch place offered, only a few snacking vending machines.

Was this review helpful?

Not good

Software Engineer (Former Employee) - Houston, TX - November 24, 2023

My team culture was atrocious. Maybe they do have good teams but from what I experienced, i wouldn’t be so sure. Didnt learn much at all while working there.

Was this review helpful?

Excellent company

Customer Service Representative (Former Employee) - Lake Mary, FL - November 23, 2023

What is the best part of working at the company?The pay is excellent and you get to work with people who are willing to help you What is the most stressful part about working at the company?The metrics you have to meet . but they can be reached.What is the work environment and culture like at the company?Excellent environment for a call center What is a typical day like for you at the company?70-80 calls per day. And you strive for a first call resolution.

Was this review helpful?