Work wellbeing score is 71 out of 100
3.9 out of 5 stars.
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JPMorgan Chase & Co Employee Reviews

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United States17,876 reviews

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3.7Work-Life Balance

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a good place to learn

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a good place to work vibrant people and a conducive environment. nice management, its a place to learn a lot of things and you sure would get better. i enjoyed working there a lot..


always jobs


long break
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A Tech and IT sweatshop

I don't believe in the IT areas of the company I have ever seen a typical day at work. I must wear many hats daily and to earn a modest annual increase and I have worked there over 17 years. I am proficient in numerous development roles and have succeeded with managing large complex projects to the satisfaction of my manager and a large amount of application and infrastructure teams that depended on my success to perform their daily tasks. Management is ever changing and the company promotes laterally internal movement in position vs promotion earned.The most enjoyable part of the job has become an afterthought as the celebrations of an individual and small team accomplishment has become a verbal "at a boy!".


A never dwindling amount of work


No breaks, overloaded with work
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Typical Finance

Good work life balance and benefits however, pay is lacking. Getting promoted or new positions is virtually impossible as they only focus on entry level employees pay advancement
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Mixed emotions

The six week training process could have been truncated to four and the modules that they used didn’t build on each other so you were piecing together information as you went up until the middle of week 3. There was a mix of virtual training with a trainer in another state and in-class hands in learning which for the majority of the class I was in, proved to be most helpful. It’s somewhat difficult to “imagine” what the real life environment is going to look like based off screen shots provided in the virtual training and it began to be a bit boring and frustrating. I personally didn’t get scored as high in the training call quality sessions as I did in my actual production role but that was to be expected because I was facing a lot of challenges during training. I enjoyed the job for the amount of time that I was able to operate in the role until I began to suffer panic attacks and eventually a mental breakdown that caused me to have to take leave from work. It was stated in our benefits that mental illness was a covered disability and countless documents supporting my mental state were submitted to the division that handle disability claims but I was repeatedly denied and with the lack of income and ability to support myself in compounding with issues I was already struggling with, I ended up losing my car and eventually my home. There was a benefit that I was told to apply for that was supposed to help employees in my situation with financial assistance but I never heard anything back in reference to that either. I can say that the medical benefits are good because that’s - 


Pay, benefits, Cafeteria and snack machines, supervisors are helpful after training, company events


Missing hot food if you work later shifts, work/mental health balance
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Can move job easily

You can get new jobs fairly easily internally and learn a lotMost people are very smart Not a lot of drama pretty much care about the job getting doneHad a really good boss there one of them who really cared


Some managers are very green
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JPMorgan Chase & Co insights

Based on 5,722 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Ability to learn new things


One of the best companies to work for great pay and it was a team family place. I enjoyed everyday of being able to help others and worked with some great people.
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Day in the life

This position was in the call center handling inbound phone calls. Customers would call when they didn’t recognize a charge or if their cards were declined. A lot of metrics to maintain it is a face paced environment. The training was great along with the support.
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As a public company, jp Morgan is only worried about the bottom line. If the profits are down, fringe benefits are some of the first things to go. I didn't stay long.
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Awful Experience

This place is a joke, they place unqualified people in management positions who will use the employees below them as a scape goat. Also they will never admit it, but they expect you to work 80 hour weeks.
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Okay place to work at

It offers poor pay and no work-life balance . Long hours. The management keeps changing all the time. I felt like I didn’t have a life at all. I really didn’t like the job
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The C in Chase stands for CHANGE

You will love or hate your job depending on who the current VP of your BU is. New VP comes in and changes everything around every 2-3 years, rinse and repeat.
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Toxic Work Environment

A specific key person to the team was always upset and frustrated about doing the job/task that was required of him/her. The air was thick with negativity, and the way things were handled were backed by immaturity. Great pay for an entry level job however no dollar amount is worth the mental strain that place caused myself and others.
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Leadership is Lacking

Mandatory daily meetings. Daily pipe line reviews. Management manages by a CRM. Culture is cult like. This could be a great company if managers acted like professionals rather than car salesmen. The director for the Private Bank in Tampa, should have been let go before loosing 90 percent of his staff.




Work life balance and Management
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They Take Care of you

Always Learning. Great Company to work for from the first moment they hire you they give you incentives and a chance to earn your licenses. They invest into new hires as they should and have a bonus structure that outmatches most banks atm.
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Traditional - as expected

Pay was decent before inflation. It is a call center, so advancement was limited but I started out as a call rep and was promoted. It has been a while since I have worked there so I do not have the most updated information.
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Micromanagement and focus on deliverables instead of what is best for the client

Very focused on product initiatives over interactions with clients. Very poor base salary but decent commission. Management is not very great, I have had some market directors straight up tell bankers that they did not know we get paid on certain products.
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Productive and Fun Workplace

You really enjoy getting to work with the people you see everyday. It really depends on branch management. It can be fun but it can also be stressful sometimes.
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Great place to work (hard)

This is no place to slack-off. Work your butt off and will get rewarded.True Meritocracy.Could improve work culture, as too many people are worried on what their bosses will think rather on doing things.


Great Salary


Could do better on work life balance
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Opportunities and respectful environment

Great company to build a career with. Lots of opportunities and good people to work with. Could benefit from using more data driven insights. Needs to improve Newark offices facilities - e.g. no lunch place offered, only a few snacking vending machines.
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Not good

My team culture was atrocious. Maybe they do have good teams but from what I experienced, i wouldn’t be so sure. Didnt learn much at all while working there.
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Excellent company

What is the best part of working at the company?The pay is excellent and you get to work with people who are willing to help you What is the most stressful part about working at the company?The metrics you have to meet . but they can be reached.What is the work environment and culture like at the company?Excellent environment for a call center What is a typical day like for you at the company?70-80 calls per day. And you strive for a first call resolution.
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Overall rating

Based on 18,864 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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