DATA CENTER CHIEF ENGINEER (Current Employee) – Ashburn, VA – June 15, 2015
A typical day consist of generating service orders, managing contractors, and overseeing the daily operation of the datacenter. I work with a diverse group of ethnicity's', which I've found to be a great experience in my job and in life. The most difficult part of my job is to not get too comfortable with my day to day activities.
Bank Teller (Former Employee) – Brooklyn, NY – June 22, 2018
This was a very routine job that required my full attention as I was responsible for customer transactions and handling a lot of money. Management was always helpful and the customers and I had wonderful conversations all day at work.
Full benefits for part time employees, bonuces and sale incentives.
Small annual raise, work many short days per week.
Senior Service Specialist IV (Current Employee) – Arlington, TX – June 22, 2018
Working for Chase can be stressful at times, after all it is a call center environment where you receive inbound call and have to deal with a very sensitive topic (if you ask me) "Money'' Some days could be better than other. My colleagues are great, if it wasn't for them, sometimes I will not make it throughout the day. Benefits and pay is great and the opportunity for advancement is awesome!
Free Coffee, Great benefits and pay
Lot's of incoming calls, unrealistic goals to attain
Technical Project Management (Current Employee) – New York, NY – June 22, 2018
They have their name, numbers, and power; which is attractive for young professionals. Not a lot of growth potential for individuals on the technology side; unless you are able to transfer to another line of work within the company.
Document Review Senior Specialist (Current Employee) – Elgin, IL – June 22, 2018
Overall, JP Morgan Chase is a great company to work for. There a variety of locations so you can move throughout the country. The call center I work for has a tough grading scale based on performance throughout the year. The call center has a lot of departments to get into though which is nice.
Financial Services Representative (Former Employee) – San Antonio, TX – June 22, 2018
Typical day at work consisted of being chained to the desk and phone, strict schedules, zero family life balance. If you like to be paid less for more work, feeling like a slave, unrealistic quotas and expectations, cliquey incompetent managers, being yelled at by customers, feeling inadequate, poorly trained, micro managed, no job security.. this is the job/company for you.
Personal Banker (Current Employee) – Michigan – June 22, 2018
The work environment is cold, hyper competitive and uncaring. Work environment is crucial to me considering it is where I spend a majority of my waking hours. Management is lazy and hardly present, those in "smaller" roles are treated poorly, customers are rude, and the company tries to force togetherness but stubborn workers make it feel like forcing pieces that don't fit into a puzzle. You have to really love serving the public and sales to be in this position. You have to also be okay with the demeaning nature of the hierarchy...basically it's your typical corporate sales company.
Manager (Former Employee) – Cleveland, OH – June 21, 2018
I worked for JP Morgan Chase for several years in the Cleveland office. The only reason I left was because that particular office had little career advancement opportunity. They genuinely try hard to make their employees feel valued. I would go back for the right job.
Teller (Current Employee) – Los Angeles, CA – June 21, 2018
First let me start by saying Chase offers great benefits and most of the people that you work with are friendly. But Chase treats its tellers like second class second class citizens when if I can be honest it is one of the toughest position in the branch itself. We have to provide excellent customer service and maintain our composer when customers treat you with disrespect. As a teller, you are now hired at a minimum of 20hrs per week and they will never move you up from that. Today, 20hrs is not enough to be able to pay your rent and bills. As a college student the branch wasn't willing to work with the schedules we provided and put restrictions on when we were able to get classes. Again for working only 20hrs this does not seem fair or worth going through all that trouble. I really enjoy working at Chase but I cannot maintain myself with 20hrs a week.
Great benefits and paid vacation and sick time
Aren't willing to give more hours to their tellers
Customer Service Representative (Former Employee) – Springfield, MO – June 21, 2018
Chase is a typical call center for credit card service geared to people internationally that usually feel entitled in some way. Management generally is more concerned with stats and numbers than customer care. for people that can follow strict direction at the expense of others its a great place to work.
Senior Court Mediation Officer (Former Employee) – Irvine, CA – June 21, 2018
Great company to work for with excellent workplace culture! Learned a lot about the financial industry. The high standards Chase set, has allowed me to be even more confident within the financial industry regardless where I decide to work.