Merchandiser (Current Employee) – Tampa, FL – July 11, 2018
This company does not care about the merchandisers. Terrible management. No one seems to know what is going on. You can never get an answer to any question. Been put in for raise but after months went by never received. They keep asking more and more out of merchandisers but offer absolute zero in return. Only time I hear from management is if store service is late. Why I have been doing this for 2 years is beyond me. The store service times are a complete joke. The warehouse out of stocks are insane. I have had over a 25% of a delivery out of stock several times and NO ONE seems to care. It's crazy. It is painfully obvious that the higher ups have never worked in a retail store. They have no clue as to how to do a job at store level. Their bonuses when they do offer are 50$. That's a joke and an insult to merchandisers. This company uses people to make them wealthy. I am looking for another job for sure. I am done with them and I cannot recommend anyone from anywhere to become an employee of jacent.
Area Manager (Former Employee) – Dfw – August 10, 2018
So at first it’s great but then management just keeps getting worse and worse. This company can’t keep employees. Before you can even remember your bosses name they’re gone. They expect stores done on their schedule not yours. So it was to be done same day every week and can’t be changed or else management gets VERY upset. Pay is horrible compared to other merchandising companies. My advise is just runaway!
Merchandiser (Former Employee) – Atlanta, GA – May 16, 2018
Great job because you work alone, but horrible pay and bad management. Not trained properly and pay is not correctly given to you on time. Service times for stores is unreasonable and impossible. This company should really revisit their policies on pay and service times.
Merchandiser (Former Employee) – Colorado – May 15, 2018
If you are in the Colorado area, don’t bother!! Management is horrible! You will never be rewarded for any work. No matter how hard you work!! Pay is unfair for expectations!! It took 6 years before I was payed what the start pay at Mc Donald’s pay is. Take my advice. Just go to Mc Donald’s!! You will be treated better.
Merchandiser (part-time) (Former Employee) – Central CT – March 23, 2018
I've been involved in Sales and Merchandising for over 45 years, and took this position after my retirement. The time limits for the work that needed to be accomplished were unrealistic. Many things affect your time in the stores....accessing locked up product, replacing damaged fixtures, ordering, etc. And the mileage reimbursement needs to be adjusted. most of my stores were within 10 miles of home, but Jacent deducted 20 miles daily for commuting. It should be actual mileage and not a set number. So I was losing money each day. But no one at the company even asked why I decided to leave the company.
Merchandiser (Current Employee) – Norfolk, NE – February 20, 2018
I started work through ATA Merchandising which was then taken over by Jacent. My orders to the company are entered via phone. Order is delivered to the store and I place those items on the back-to back hangers down each aisle. I keep those hangers in a neat & orderly manner and remove any out of date merchandise from the store.
Part time employment which takes 1.5 hrs at each store every other week.
Merchandiser (part-time) (Former Employee) – Texas – February 17, 2018
This job was advertised as 14 hours week but turned out to be 6 hours every other week,Not worth fooling with,Training was very poor with my trainer constantly on phone trying to put out fires and talking to other merchandisers.Projected work time for each store unrealistic.
Stores seemed to be in disaray with no continuity with stock numbers and ordering system.
very confusing pay plan with every minute being accounted for and poor compensation for use of personal vehicle.
Current employee (Current Employee) – United States – January 26, 2018
Very poor pay, constantly untruthful about benefits, the way you are supposed to do tasks. In less than a year, management has changed 4 times. Expectations are super high, but pay is so low your motivation is rock bottom. The way you are supposed to do things will change almost daily, so you are constantly frustrated, exhausted and unsure. Very poor support and training.
Low pay, poor management, company has no idea what they're doing
Area Manager (Current Employee) – Southeastern US – January 20, 2018
Servicing two to three stores a day without a supervisor looking over your shoulder every minute is a definite plus, but one must be diligent, hard working, and take personal pride in each and every store location to be a successful merchandiser. Slackers need not apply.
Area Manager (Current Employee) – United States – January 18, 2018
To start, I am still an employee here, I love my job. I feel like most of these reviews are from people who have quit or been let go and I want others to know if you like working and you like always learning new things and not having the day to day blah job. This is it! We are always growing and moving forwarded and every thing is just getting better! New technology, better training more communication from management and more!
Keeps you on your toes, flexible, be your own boss (in a sense) always growing
Merchandiser (Former Employee) – Cinnaminson, NJ – December 1, 2017
This company used to be known as Lami and ATA, they merchandise impulse items on clip strips in grocery stores and merged to become one company called Jacent. I used to love my job in the beginning over 3 1/2 years ago with Lami. Since they became Jacent in the beginning of 2017 it has been one continuous nightmare. All work is now Part-time meaning around 7-10 stores, and no Over-time is allowed. They tell you that you can get 3 hours per store but will never send you all the product you need so you can get your 3 hours. Hours are based on the size of your order. A typical day consists of going into a store, locating your product, and putting it on a clip strip in the location you ordered it from on your previous visit. Not a difficult job by any means, however, don't expect the device they give you to place your orders, to work, meaning you will be doing orders by hand frequently. Plan on entering your orders on your home WI-FI so you can get paid. The pay starts at $11.00 per hour, so be prepared to be happy with that for a long time to come. The hardest part of this job was dealing "daily" with the stress brought on by this company not having their act together. I enjoyed the flexibility and the hope, that I worked for a company who truly cared.
Merchandiser (Current Employee) – Starkville, MS – November 8, 2017
To be perfectly honest, I can not give a full review on this job since I haven't really worked all that long with the company plus I do not really know all that much about the CEO of the company either.
RETAIL MERCHANDISER (Former Employee) – AZ – September 1, 2017
This company offers nothing in the way of benefits. There are no raises. The pay was reasonable until minimum wage was increased. Now, it is just another minimum wage job with no hope of an increase unless minimum wage goes up again. The hours, however, are very flexible. As long as you visit your stores on the same day each week, then you can start anytime you choose as long as that is alright with the store personnel.
In-Store Merchandiser (Current Employee) – Huntingdon Valley, PA – August 19, 2017
Worked for 3 years, I am a good employee. After the merger, our hours were cut in half. One small raise in 3 years, really nasty supervisor. Was able to make own schedule which is a plus, but that is the only good thing.