Jack Henry and Associates, Inc. Employee Reviews

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3.0
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Not what it used to be
Product Manager (Former Employee) –  San Diego, CAOctober 12, 2018
This review pertains to Symitar.
Over the last four years, the area of development of the core product has undergone a transformation for the worse. What is important is feeding the egos of management, the focus is no longer on quality product.
Pros
Excellent benefits
Cons
Politics like you've never seen.
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5.0
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Great place to work
Installation Supervisor (Current Employee) –  Birmingham, ALSeptember 29, 2018
Great place to work; casual dress code majority of the time. Can work from home. Good perks. Family oriented. Friendly people but some are competitive.
Pros
Perks
Cons
Stressful at times, Overtime with no pay for salaried employees.
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3.0
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Overworked
Technical Support Representative (Current Employee) –  Houston, TXSeptember 21, 2018
High volume of work, it’s hard to take time off knowing the volume of work you’re coming back too. It’s hard to move within the company. Can be stressfull no real perks.
Pros
Benefits
Cons
No room for growth/ salary
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4.0
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Consistant Job
Intern/Product Support Representative (Former Employee) –  Monett, MOSeptember 20, 2018
If you get a job at Jack Henry you usually stay at that job until you decide not to. People were nice to work with and constructive criticism. Job itself was a little boring as well as stressful depending on the calls you received and how many
Pros
High pay
Cons
part time had little say of when you worked. And as long as you were under 40, how much you worked
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4.0
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Not a bad place to work for
Visa/Mastercard Card Services Rep (Current Employee) –  Seattle, WASeptember 18, 2018
High turnover in some departments. Need to provide more incentive to keep employees happy. The management does care for their employees and it is a work in progress.
Pros
Good money for job, autonomy in current position
Cons
Don't work fraud.
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5.0
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Fun overtime
Lead Proof Operator (Former Employee) –  Houston, TXSeptember 10, 2018
Investigated, encoded and balanced customer deposits daily
Investigated timely and accurate disbursement
Maintained accurate accounting records and proof.
Pros
Free parking
Cons
More hours.
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4.0
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Great place to work
Business Analyst, Advisory (Current Employee) –  Monett, MOSeptember 10, 2018
Great place to work. Good work/life balance. I recommend this company if you have the chance to work for them. My experience was very good. I learned a lot about finances in the banking industry.
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5.0
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Great Company
Technical Support Rep (Current Employee) –  Hoover, ALSeptember 6, 2018
Great company to work for with benefits, great pay and the ability to work remote. Team work is very important and you have great management to help you.
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4.0
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A good place to work
Project Analysis Manager (Former Employee) –  Monett, MOAugust 25, 2018
Mostly a great group of people to work with. Most groups are staffed at the minimum so there is always a lot of work in backlog. This adds to the stress levels due to clients requesting updates on when their issues will be resolved.
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3.0
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Ok place to work
Installation Technician (Former Employee) –  Monett MissouriAugust 22, 2018
The company overall was fine the group I worked for I was not as much a fan of. I was hired with the promise of 10% travel which somehow translated to 32 weeks of travel a year. Home ad midnight on Friday fly out early Sunday morning. I will say that when a customer had a problem the senior management would do everything in their power to make sure the customer was satisfied. I saw several instances of senior management flying into a site and taking over the project.
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3.0
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Working Jack Henry
Item Processor IV/ Banker (Current Employee) –  Lombard, ILAugust 9, 2018
Always learn something new at work only if a ask. Management sucks. The work place is ok. Nothing is hard about the job but when the system goes down it puts you behind. I love the work that I do.
Pros
Health Care Benefits
Cons
Management and Pay
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2.0
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Lacks good Management
Application Support Analyst II (Current Employee) –  San Diego, CAAugust 7, 2018
Good place to work because benefits are competitive. Management is hit or miss. Hugely lacks leadership in the management positions. You will work out of a cubicle. Not many company functions.
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5.0
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Fun Work While Doing My Job Right
Janitor/Maintenance (Former Employee) –  Monett, MOAugust 1, 2018
This job was hard because you have to be rushed, do everything on time and making sure all things are done correctly or you'll get in trouble but I didn't have a lot of struggles just keeping up was difficult and different so I tried but it was a good job to have and I also works with a family member, my aunt so it got rough between us.. but it was good..
Pros
Manager helping with my work
Cons
Short breaks
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1.0
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Horrible environment
Customer Service Supervisor (Current Employee) –  Allen, TXJuly 25, 2018
Stressful, unprofessional, no knowledge. Management does not have a clue, and the expect for you to run in circles. Management has favorites, and if you are not one, then you are not a commodity.
Pros
none
Cons
Unprofessional
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4.0
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good place to work
Applications Trainer, Advanced (Former Employee) –  Hoover, ALJuly 23, 2018
My department was like being back at Junior High; if you fit in with the "cool" kids life was great; if not then it was a good place to work, but not enjoyable. I left on good standings and hold no ill will... a company can't manage the personalities of its employees.
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4.0
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Ping pong table. Great community involvement.
Mobile developer (Current Employee) –  Lenexa, KSJune 15, 2018
Good work environment. Continually tries to improve process. Pay is good, but increases limited. Peer development encouraged. Talented teams throughout organization. Focus on getting dev right. Company pays for furthering your education.
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1.0
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Too many people being let go to positively rate
Corporate Training Coordinator, Sr (Former Employee) –  Monett, MOJune 11, 2018
They are letting so many people go for no real reason. No one feels secure in their jobs anymore. Too much stress because of the lack of job security.
Pros
Benefits
Cons
job security
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3.0
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Nice place to work
Full-time Item Processing Specialist III (Former Employee) –  Lombard, ILJune 9, 2018
Everyone worked together, however, no room for advancement if you were not a friend of the management team. No increase in pay the time time of employment, company halted all pay raises.
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3.0
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Good company to start off your career but no advancement.
Computer Operations (Current Employee) –  Allen, TXMay 31, 2018
Jack Henry is a rapidly growing company. The more clients received the fewer benefits employees will receive. The most enjoyable part of the job is the time flexibility. You can be 30 minutes to an hour late to work without any issues with management.
Pros
Flexibility, Benefits
Cons
Salary and No Career Advancement
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5.0
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Great Company
Customer Service (Current Employee) –  San Diego, CAMay 30, 2018
This is a great place to work. Benefits are excellent, the pay is fair, and it has the best managers from to to bottom I have ever had the pleasure to work under. The work is challenging, but very rewarding. This company truly cares about its work force and shows it.
Pros
Discounted stock purchase plan, excellent benefits, great 401k
Cons
Some after-hours work
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Overall rating

3.6
Based on 227 reviews
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