Working at Jackson Nurse Professionals: 34 Reviews

What is the best part of working at the company?Always keep you working and they really care for their employees. Also they have a perfect attitude What is the most stressful part about working at the company?None everything is smooth sailing with this company What is the work environment and culture like at the company?Perfect I never had any problems What is a typical day like for you at the company?Every day was a good day for me

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Overall good experience

RN Travel Nurse (Former Employee) - Georgia - May 4, 2023

Pros: Excellent communication. My recruiter worked close with me on all assignments and was very responsive and personable. Meh: Location choices were not always great but fair to pretty good rates.Cons: No PTO. Schedule your vacations either between contracts or clear it with onsite management so that it is already negotiated under current contract.Summary: Would recommend. 4/5 stars. If PTO was included would rate higher.

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Jackson Nurse Professionals insights

Based on 27 survey responses

What people like

Supportive environment
Ability to learn new things
Time and location flexibility

Great staff. No PTO

Registered Nurse (Current Employee) - Tuscaloosa, AL - April 28, 2023

I haven’t had any problems with any recruiters or credentialing specialists. Everyone has been pleasant. I just wish the company offered PTO like some other travel agencies I have used.

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Agency

Registered Nurse (Current Employee) - Atlanta, GA - January 10, 2023

Good travel agency for psych contracts. Didn’t have any negative experience with agency but with staff at assigned facilities. Overall the goal is provide great care, get paid and go home.

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RN supervisor

RN (Former Employee) - Florida - September 18, 2022

Great place to work . Recruiter was helpful . I have done several assignments for this company and it has been a good experience . Pay is decent . Communication is good .

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Official response from Jackson Nurse Professionals

December 18, 2022

Thank you for taking the time to leave us your valuable feedback! And, thank you for your commitment to patient care today, and every day.

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Great staff

Registered Nurse (RN) (Current Employee) - Dallas, TX - August 10, 2022

The recruiters and management at Jackson Nurse Professionals are kind and actually care about your health and well being. Really a great company to work for

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Official response from Jackson Nurse Professionals

December 18, 2022

Wow, what an incredible review! Thank you for taking the time to let us know how we're doing.

Na

RN Travel Nurse (Former Employee) - Florida - July 4, 2022

It was a good company when I started out. I was very excited. Once I learned of the competitors pay I slowly got discouraged. The company needs to go with the flow of pay increase

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Official response from Jackson Nurse Professionals

December 18, 2022

Thank you for your review, your insight is very important to us. As it relates to compensation, we benchmark our pay and benefits throughout the year so that our nurses are paid fairly and feel valued. We're sorry to hear you had a negative experience and would deeply appreciate hearing more. As you may have discovered, our Exclusive Jobs typically offer the highest pay due to our direct connection with employers. But, since we're in the dark as to what pay packages you're referring to, any anonymous feedback you'd like to provide at the following email address would be greatly appreciated: askjackson@jacksonnursing.com.

I have a great management team has my back when I need them to, and they take the time to listen.

LPN (Licensed Practical Nurse) (Current Employee) - Orlando, FL - March 1, 2022

I work off location as a traveler, so a typical day for me varies daily.. I have learned that not every assignment is going to be good, and not every assignment is going to be bad. I have also learned that my management team is wonderful and truly care about their staff. They do not allow their nurses to be mistreated, abused, or taken advantage of by facilities, and any concerns that arise, are immediately addressed. That is a rare thing in a company these days.

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Official response from Jackson Nurse Professionals

April 22, 2022

What a great review, thank you so much for your kind words! We love what we do and strive everyday to live up to our mission: to improve the delivery of patient care and the lives of everyone we touch. Thank you for your commitment to patient care. You're our hero.

Great recruiter

Travel Nurse LPN Mass Vaccinations (Former Employee) - Clarkesville, GA - September 10, 2021

I had a great experiences. No problems getting paid. I have a fabulous recruiter. They were easy to contact if you had any questions. Timely pay and good pay.

Pros

Great pay, great recruiter

Cons

Waiting for another contract

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Official response from Jackson Nurse Professionals

October 12, 2021

Wow, thank you for the 5 stars! We're thrilled you had such a great experience, and hope your con just means you're excited and can't wait to start your next contract. Our recruiters can line your contracts up back to back, without a break, it all just depends on your preferences.

Horrible

RN, BSN (Current Employee) - Bainbridge, GA - July 11, 2021

Travel nurse here, recruiter was awful. I don’t need someone to check up on me every week but I expect them to be responsive when I do call/txt them. The regional recruiting manger yelled at me as well, even though it was their screw up. There are so many travel jobs and companies to work for, avoid this one. Oh and do not get their insurance, it does not pay for anything.

Pros

Not a dang thing

Cons

Management sucks, recruiters suck and benefits suck

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Official response from Jackson Nurse Professionals

October 12, 2021

We're so sorry. We're normally known for our highly responsive and caring recruiters, but it sounds like you had a different experience. We would like the opportunity to investigate your feedback further. Please could you contact me or call our team at 888-300-5132? We’ll work with you to resolve any issues as quickly as possible.

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Good travel agaency with decent benefits

Travel Nurse (Former Employee) - Georgia - May 31, 2021

It's a decent travel agency with good benefits. My recruiter was great, but some of the other recruiters do not communicate well with their travelers.

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Official response from Jackson Nurse Professionals

October 12, 2021

Thank you for the awesome feedback! We're excited that your recruiter exceeded your expectations.

Good travel company

RN (Former Employee) - Montgomery, AL - May 16, 2021

Good travel company considering it was my first travel assignment ever. Recruiter works hard to get you everything you need without being overbearing. Some communication gets lost between recruiter and credentialing person, but nothing major. They do push to get you to accept one of their "exclusive" contracts if it's close to what you want. Admittedly I did that, but it was one of the higher paying contracts. If you have a certain region you want to stay in they may not have many contracts for that area. Overall though, for a novice traveller they made it easy, the hospital had good people, and process was pretty low stress. So I'd recommend.

Pros

Pay

Cons

Benefit packages pretty expensive if you have family.

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Official response from Jackson Nurse Professionals

May 20, 2021

We really appreciate your detailed (and positive) review! Your insight is important to us and really helps support our efforts to provide positive nurse experiences from application to contract. We're currently implementing a new software tool that will help prevent communication breakdowns between departments in the future, so thank you for highlighting that in your feedback. As you discovered, our Exclusive Jobs typically offer the highest pay due to our direct connection with the facility, so we'll always highlight those for travelers to make sure they have all the best options in front of them. We're so glad our team made it easy for you and will take your feedback to heart for our future travelers!

Overall great travel nurse agency

Registered Nurse (Current Employee) - Travel - May 12, 2021

I am currently on my 5th assignment with JNP. Would recommend for sure. They have good assignments in many states. They have had a lot of the hard to find assignments that everyone wants.

Pros

Great assignments

Cons

Referral bonus is not that good.

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Official response from Jackson Nurse Professionals

October 12, 2021

Thank you so much for your 5 star review, and for taking the time to provide us with your valuable insight. Our teams work together to partner with the clients that nurses want to work for. As for the referral bonus, we sincerely appreciate your thoughts.

The back office having your back and always having it.

Travel RN (Current Employee) - Orlando, FL - February 15, 2021

This company is jacho accredited and the people that help me are always available. They back me in difficult times both prophessionally and privately .

Pros

Able to take time off as needed

Cons

Away from your family

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Official response from Jackson Nurse Professionals

May 20, 2021

This is awesome, thank you for such a great review! Regarding your Con, we wanted to give additional insight since travel nursing actually allows for entire families to hit the road together. While it's true that many travel nurses accept assignments away from their families and return home for long visits in between (choosing quality time over quantity), many other travel nurses bring their spouses, partners, animals and children along with them. In fact, some travel nurses (along with their partners) choose their assignments based on lesson plans for their homeschooled kids, allowing for real world experiences and learning opportunities the average kid doesn't get. Travel nursing is a beautifully flexible career that allows individuals and families to achieve the goals that are unique to them, while enjoying a stable career in healthcare.

Nothing bad to say

LPN (Current Employee) - Georgia - February 1, 2021

I’ve enjoyed my time. I have no complaints and have met some great nurses and have come across some great facilities. I definitely had to work hard but that’s a given of a facility needs travel nurses.

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Official response from Jackson Nurse Professionals

October 12, 2021

Thank you so much for your kind words, but most of all, for your commitment to patient care. Facilities in desperate need of nurses are frequently short-staffed. Highly-skilled nurses like you are a gift to them, and to the patients in need of your care.

Great company

LPN-Rehab Center of South Ga-Traveler (Former Employee) - Tifton, GA - December 7, 2020

Great company. Awesome recruiters. Always got me an extension if I wanted one. Everytime I told my recruiter of something new I wanted she would jump right on it

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Official response from Jackson Nurse Professionals

October 12, 2021

Your feedback makes our day, thank you so much. If you kept receiving extensions, it means you're an exceptional nurse. Thank you for your commitment to patient care, and to the communities that needed your help at the height of our national crisis.

Great pay package, bad working environments

Travel Nurse (Former Employee) - Orlando, FL - June 10, 2020

Great paying contracts, but you better be ready to work your butt off because that's what will be required of you!. No personal time, horrendous workload, non-functional work device for charting, and office software used was very outdated. And I was told this company was one of their best clients! Will never travel with this company again!

Pros

Pay

Cons

Communication, workload, no personal time

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Official response from Jackson Nurse Professionals

May 20, 2021

While we're glad the pay met your expectations, we're disappointed and sorry to hear the facility you were assigned to provided such a negative experience. During the height of COVID-19, many of the environments of care travel nurses were assigned to experienced elevated stress levels due to sudden increases in patient populations and medical staff shortages. Those conditions can set even the most team-oriented groups on edge, creating an atmosphere of increased conflicts and a lack of communication. We’re not clear on the specifics of your situation, so we invite you to reach out to your recruiter or email us at askjackson@jacksonnursing.com to give us more insight so that we can provide that feedback to our client. It’s important to them (and to us) to maintain medically effective, efficient, and positive environments for medical teams. Thank you again for your feedback!

Great company

Travel Nurse (Current Employee) - Atlanta, GA - June 6, 2020

My experience working with Jackson Nursing Professionals has been amazing. My recruiter has supported me every step of the way. Great compensation packages...

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Official response from Jackson Nurse Professionals

June 8, 2020

Thank you for taking the time to provide us your feedback! It's because of amazing nurses like you that we were able to send hundreds of nurses to Georgia to help slow the advancement of COVID-19. Thank you for your unwavering commitment to patients and to others.

Flexible locations that fit me

Registered Nurse (Former Employee) - Montgomery, AL - April 3, 2020

My recruiter really made sure that I was where I wanted to be when I wanted to be there. She ensured that I was a great fit for my job and that I was as successful as possible.

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Official response from Jackson Nurse Professionals

April 6, 2020

What great feedback! Thank you for taking the time to let us know how we're doing. Your experience is the goal of all of our recruiters for every travel nurse that partners with us across the U.S.

Travel nurse

Travel Registered Nurse (Former Employee) - Birmingham, AL - February 17, 2020

I was a travel nurse with this company. I did not have any major issues while working for them. I was paid on time and my recruiter was always available.

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Official response from Jackson Nurse Professionals

March 18, 2020

Thank you for taking the time to leave us your feedback, we really appreciate it. Nurses are the heart beat of our company, so if there's anything we can do to make traveling easier for you, please don't hesitate to let us know.

Great Place to get Experience

National Nurse Recruiter (Former Employee) - Orlando, FL - October 21, 2019

The more you are liked the longer you will last. Experienced recruiters should look elsewhere, the comp plan is low but good if you're looking for exp

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Official response from Jackson Nurse Professionals

December 18, 2019

Thank you for taking the time to leave us your feedback, we sincerely appreciate it. As it relates to not being liked, we'd appreciate getting more insight. Whether it involves a manager or other team members, it's important to us to be able to address any situation that left you feeling less than valued. Over the last few years we've not only put an emphasis on training and empowering team members inside Jackson, but we've emphasized the importance of our corporate values: Others First, Growth, and Wisdom. The experience you describe is simply against the values of our company (and not reflected in a recent company-wide survey.) Regarding compensation, we benchmark our packages against competitors and other Orlando employers throughout the year so that our team members are paid fairly, feel valued, and stay with us. Thank you again for providing us with your insight.