Cashier/Customer Service (Former Employee) – Reston, VA – May 16, 2018
It was a fine role for what I was hired for. Sometimes we were asked to do more than what was established when we were hired. But otherwise the pay was decent and the work environment wasn't unfriendly.
Everyday was food prep / delivery and everything was quick! Every day there was more food to get ready as quickly as possible and food to be delivered (catering, personal delivery orders). One thing I learned was to double and triple check EVERYTHING. Since delivery-drivers were the last person that the customers see, we would be the ones that complaints were lodged against if anything was missing or incorrect. With the fast-paced environment it could be easy for someone preparing the order to miss something. Our store manager and assistant managers were always encouraging us to move quickly and keep the orders correct. Maintaining the balance between the two could make things stressful. The other downside of the job of delivery drivers was as soon as the main food-order rushes (morning catering and lunch) were over we would be tasked to do food prep and then sent home - inconsistent hours made the paycheck difficult. With the great food (at higher prices than typical fast-food), we usually had loyal customers that we got to know.
Worker (Current Employee) – Cary, NC – June 13, 2018
A typical day at work is typically busy but it makes the day go by faster. I learned how to work with multiple people at once while getting things done.Management is pretty chill they are always there to talk too and answer questions. The workplace culture is definitely diverse. The hardest part of the job is closing because you're doing is by yourself the most enjoyble part is feeding the customers and knowing you made something they like.
Once you learn the job and become familiar, most people become family. It's an excellent place for ambitious individuals seeking promotion opportunities as well. I went from being a part-time driver to assistant manager in just over a year and a half. If you work hard, it is very easy to succeed.
free manager meals, discounted employee meals, very friendly atmosphere, fun to work at at times
The hours can be brutal, especially on supervisors/managers. There is definitely a culture of growing from within, almost to the point that it is difficult for a new hire to get noticed quickly, the pay relative to work requirements doesn't seem adequate
Restaurant Manager (Former Employee) – Virginia Beach, VA – June 12, 2018
Business was booming at the restaurant I worked at. The team worked hard, managers worked equally hard, and the customer-base is better than most. The job always had something needed to be done. Long work days as a manager...but what food industry-related management job doesn't. Loved the place.
Waiter/Busser (Former Employee) – Winston-Salem, NC – June 12, 2018
I enjoyed working with different people. We would communicate about anything like friends. Jason's Deli had a dress code that we had to follow. I learned how to speak to people properly and I noticed I was a people's person.
Order Taker/Cashier (Former Employee) – League City, TX – June 12, 2018
Typical day would be to take orders from customers and bag and check to make sure they had all there items and then give it to them I learned customer servie management is flexible relaxed culture angry customers the food
TEAM MEMBER (Current Employee) – Waco, TX and Round Rock, TX – June 11, 2018
After working for almost 2 years, first off management needs improvement with attitude towards employees. this is relevant in both stores I was employed. Also employees should not work 2 or more positions because a manager thinks they can handle it. It is more work for employees just so labor can be saved. I understand this is for company profit but managers rudely shrug it off to you without any care, including scheduling and clock out times. The employee is scheduled to clock out at a certain time but most times are kept way above the desired time usually 30 minutes to even an hour and are still required to come back from break right on time. This means if your scheduled for break from 4-5 but end up clocking out at 4:30 due to hold ups and continuing business, you still need to come back at 5. no arguments. But if management is good and understanding of thier employees, it would be a great work environment for employees.
Half-off price on food during work hours and employees quickly become like family to you
Rude management is a big con across most stores I've experienced
As far as part-time fast food jobs go, Jason's Deli was better than some other places I've been. The managers were fairly understanding with time off and if you behaved respectfully, they would listen to any issues you had. However, the manager's desire for excellence took a toll on employee morale. It was very discouraging to be constantly trying your best and still being corrected on how to improve with little praise. This is normal for this type of job though. The bureaucracy of fast food management means that part-time employee's like me would reflect directly on the career of the general manager which would reflect on the district manager and so on which inevitably resulted in too much pressure for a job that was just a means to an end. Overall, Jason's Deli was a decent place to work for a struggling college student.
Management dont care about employees they only care about customers. They fail to understand that when employees are happy they work harder for you and management will always have happy customers. They also try there best to let you go home early because they don't want us to go over 40.
Delivery Driver (Former Employee) – Overland Park, KS – May 31, 2018
This was one of the better jobs i've had. The management was outstanding and the pay was good. What I can take away from the job, is that they taught me to work at a fast pace with a team oriented mindset.