JCPenney
Happiness rating is 65 out of 100
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

JCPenney Careers and Employment

Work happiness
Scores based on about 4,172 responses to Indeed's survey on work happiness
65
Work Happiness Score
Average
Do people feel happy at work most of the time?
72
Achievement
Above average
Do people feel they are achieving most of their goals at work?
71
Flexibility
Above average
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Jill Soltau
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Retail & Wholesale
Learn more

Jobs near you

You're seeing JCPenney jobs close to Ashburn, VA.

Full-time
General Manager

Sterling, VA

30+ days ago

View job
Full-time
General Manager

Wheaton, MD

30+ days ago

View job
Part-time
Seasonal Cashier

Sterling, VA

30+ days ago

View job
Part-time
Seasonal Operations Associate

Sterling, VA

30+ days ago

View job
Part-time
Seasonal Cashier

Frederick, MD

30+ days ago

View job
Part-time
Seasonal Operations Associate

Frederick, MD

30+ days ago

View job
Full-time
Sephora Manager - Fairfax, VA

Fairfax, VA

30+ days ago

View job
Full-time
Omni-Channel Supervisor

Wheaton, MD

30+ days ago

View job

Browse jobs nearby

Management

4 jobs

See all available jobs

Salaries

Salary estimated from 16.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Cashier
$11.47 per hour
Asset Protection Associate
$14.55 per hour
Sales Associate
$10.00 per hour

Retail

Cashier
$11.47 per hour
Customer Service Associate / Cashier
$10.83 per hour
Asset Protection Associate
$14.55 per hour

Sales

Sales Associate
$10.00 per hour
Fine Jewelry Sales Associate
$11.43 per hour
Beauty Consultant
$12.10 per hour

Administrative Assistance

Operations Associate
$11.05 per hour
Merchandising Assistant
$12.53 per hour
Salon Receptionist
$11.07 per hour
Explore more salaries

Benefits

Employees at JCPenney have reported receiving these benefits. They will vary by role and location.

benefit of retirement image category
Retirement plan
benefit of leave image category
Paid time off
benefit of insurance image category
Health insurance
benefit of insurance image category
Dental insurance
benefit of financial perks image category
Employee discount
benefit of insurance image category
Vision insurance
benefit of insurance image category
Life insurance
benefit of working hours regulation image category
Flexible schedule
benefit of retirement image category
401k matching
benefit of reimbursements image category
Mileage reimbursement
Learn more about benefits

Rating overview

Rating is calculated based on 23.5K reviews and is evolving.

3.6620173.5520183.4420193.4720203.252021

Explore reviews by category

Work & Life Balance

Reviews

Retail Associate in Sterling, VA
on April 1, 2018
As a Cashier
I was as a cashier. I would like talk and help people and have a conversation with them. I am a social person and happy in my life.I had fun with my coworkers. I tried to do well my job as much as I could.
Cashier/Customer Service in Johnstown, PA
on January 22, 2021
Could be good job, but they purposely under staff to save money. Scheduled me two days off off in a 13 day spread..Would schedule for 3 hour shifts or 10 hour shifts. They throw you to the wolves when it comes to training and everyone is very cut throat. Not worth the $10/hr
Cashier in Austin, TX
on January 22, 2021
I wasn’t expecting the work culture they have before I started. Everyone seems to know each other even though they work in totally different departments. It’s incredibly well run most of the time and most people I worked with really seemed to like it and want to stay.
Cashier/Customer Service in Florida
on January 22, 2021
This place started out great but working here you can clearly see all the favoritism that goes on. Even if you’ve been with the company long you don’t get seniority with the hours and the managers only care about getting credit apps, they don’t care how you get them (lying about the information included). Take your resources elsewhere.
Merchandise Assistant in Brandon, FL
on January 21, 2021
Most unorganized job. Management seriously lacked any sort of leadership or responsibility. Non transparent corporate especially with bankruptcy and covid. Do NOT recommend working here unless you need a quick, unimportant job.
See all reviews

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 835 questions about working at JCPenney. See the answers, explore popular topics and discover unique insights from JCPenney employees.

See questions about:

See all Q&A

Interview insights

Insights from 3.1K Indeed users who have interviewed with JCPenney within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

The hiring manager asked my work history, and educational back ground. I was asked what compensation I required and my availability.

Shared on July 28, 2017

Tell me a little about yourself? how did you hear about us? what would you do in a challenging situation?

Shared on July 26, 2017

They asked if we had sales experience, why did we want to work in retail and what we are passionate about

Shared on June 7, 2017
Explore interviews

JCPenney locations

3.5
Plano, TX
3.6
Columbus, OH
3.6
Lenexa, KS
3.7
Forest Park, GA
3.5
Houston, TX
3.6
San Antonio, TX
Show all locations

What's being discussed at JCPenney?

Select a topic to see what people are saying about different issues

  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
  1. JCPenney