Happiness rating is 61 out of 100
3.6 out of 5 stars.
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JCPenney Careers and Employment

Work happiness

Scores based on about 9,105 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Marc Rosen
    approve of Marc Rosen's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
  • Headquarters
    2401 S. Stemmons Freeway ...
  • Link
    JCPenney website
Learn more

Recent news

Read about JCPenney on various news sites
January 1, 2023

Boutique owner goes from foster care to fashion

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The Buffalo News

Jobs near you

You're seeing JCPenney jobs close to Ashburn, VA.

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Hair Stylist

9 jobs


Salary estimated from 23.6K employees, users, and past and present job advertisements on Indeed.


Employees at JCPenney have reported receiving these benefits. They will vary by role and location.

Retirement plan
Paid time off
Health insurance
Dental insurance
Employee discount
Vision insurance
Life insurance
Flexible schedule
401k matching
Mileage reimbursement

Rating overview

Rating is calculated based on 25.5K reviews and is evolving.



Sales Associate/Cashier in Dulles Town Center, VA
on March 31, 2021
ProsColleagues are helpful and very supportive. Recruiting manager is very professional and was always helpful with any queries I had.ConsManagers and Team leads never discussed any team goals for the day. Directionless and chaotic.No benefits and long work hours during holidays with just one break. Felt like doing the job of two people as they didnt hire many people during holidays. Compensation was low conpared to other companies. No holiday perks provided by the company, Company didnt value their employees at the storefront.
Cashier/Customer Service in Lake Jackson, TX
on February 1, 2023
I have been working for JCPenney as a cashier for around eight months now and all around it's a great job for teens who are enrolled in highschool / college and need a flexible schedule. On the other hand, if I weren't enrolled in school the hours would stay the same so in my opinion there would be no way anyone with major priorities like children or high costing rent could make a living working for this company. The employee discount is great and honestly the commission you make from getting customers to apply for credit cards can really stack up depending on how much you ask. I personally make about 25-35 credit applications a month so that right there is just extra money added to my check that I normally wouldn't have gotten so there's an advantage to that. As for the downside, it's so overwhelmingly stressful constantly thinking about making credit and worrying if you're going to get in trouble for said performance. I personally have debated switching positions in one that doesn't require making credit goals but I'm not sure management would accept that. A typical day at work consists of repeatedly scanning merchandise and bagging said merchandise for customers as well as constantly walking around aimlessly fixing clothes and picking up things off of the floor. There are no seating options as for most retail businesses and standing / resting is quite frowned upon by management, even if the store is clean.
Sales Associate/Customer Service in Evansville, IN
on February 1, 2023
Not a bad place to work, considering it's retail. Is especially good for teenagers looking to get a part-time job. Management and coworkers were nice and easy to get along with, but dealing with rude/difficult customers turns a relatively easy job into a nightmare. Not really the company's fault, though.
Janitor in Atlanta, GA
on February 1, 2023
Thank you for what it is more like to start our job if you're just looking to get your feet wet a lot of work management really doesn't support you looking for something else
pricing & signing manager in Manteca, CA
on February 1, 2023
What is the best part of working at the company?The employee discount is 25% offWhat is the most stressful part about working at the company?Work load is much hit than hours given What is the work environment and culture like at the company?The environment is dominated by favoritism and is non inclusive What is a typical day like for you at the company?A stressful day with a management that is unsupportive

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Questions and answers

People have asked 849 questions about working at JCPenney. See the answers, explore popular topics and discover unique insights from JCPenney employees.

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  • Holiday and PTO

Interview insights

Insights from 0 Indeed users who have interviewed with JCPenney within the last 5 years.

Interview Questions

They did not ask me any questions. I did such a great job at everything else I did it was just a natural progression.

Shared on September 8, 2022

The hiring manager asked my work history, and educational back ground. I was asked what compensation I required and my availability.

Shared on July 28, 2017

Tell me a little about yourself? how did you hear about us? what would you do in a challenging situation?

Shared on July 26, 2017

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