Happiness rating is 64 out of 100
3.6 out of 5 stars.
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Careers and Employment at JCPenney

Work happiness

Scores based on about 5,874 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Jill Soltau
    approve of Jill Soltau's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Retail & Wholesale
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Jobs near you

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77 jobs


Salary estimated from 17.3K employees, users, and past and present job advertisements on Indeed.


Employees at JCPenney have reported receiving these benefits. They will vary by role and location.

Retirement plan
Paid time off
Health insurance
Dental insurance
Employee discount
Vision insurance
Life insurance
Flexible schedule
401k matching
Mileage reimbursement

Rating overview

Rating is calculated based on 24.5K reviews and is evolving.



Customer Service Associate in Woodbridge, VA
on July 22, 2019
It a pretty good job is cool how you get to be inside with good temperature which makes it easier to focus more and also the co workers are really friendly.
Sales Associate in New York, NY
on January 18, 2022
Great place to work! I really enjoy going to work every day and I also really enjoy the people that I work with and for. Really great company! No cons.
Retail Associate in Meyerland, TX
on January 17, 2022
I loved my job for the four months I was there. Sometimes managers can be frustrating because communication is just not there. Or two different managers tell you to do a task, and it's not the same. I got one compliment from a senior management person while there. I mostly did not feel valued.
Cashier/Customer Service in Dallas, TX
on January 17, 2022
Ok job to start off with if youve never worked before. The only thing that can make or break you is the management, if you have good management youll be fine
Temporary Employee in Bridgeport, WV
on January 17, 2022
Everyone's hours would be cut once the holiday season was over, almost no one scheduled for full time. Employees not fairly compensated for their contribution.

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Questions and answers

People have asked 816 questions about working at JCPenney. See the answers, explore popular topics and discover unique insights from JCPenney employees.

See questions about:

  • Salaries
  • Hiring Process
  • Dress Code
  • Drug Test
  • Benefits
  • Background Check
  • Working Hours
  • Interviews
  • Part Time Jobs
  • Attire
  • Hiring Age
  • Job Opportunities
  • Shifts
  • Holiday and PTO
  • Office Locations

Interview insights

Insights from 3.7K Indeed users who have interviewed with JCPenney within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

The hiring manager asked my work history, and educational back ground. I was asked what compensation I required and my availability.

Shared on July 28, 2017

Tell me a little about yourself? how did you hear about us? what would you do in a challenging situation?

Shared on July 26, 2017

They asked if we had sales experience, why did we want to work in retail and what we are passionate about

Shared on June 7, 2017

JCPenney locations

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