Questions and Answers about JCPenney

Here's what people have asked and answered about working for and interviewing at JCPenney.

View all 556 questions about JCPenney

Why did you leave your job at JCPenney?

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98 answers

They chased me

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Let me start this off by saying this, I am a high school junior enrolled in all AP classes when I started off the job. They were very cooperative with this and allowed to me to only Friday nights, Saturdays, and Sundays. It all started off well for the first few months and I was working the hours I wanted. However, recently they started working me along with others hours that were so bad that I am struggling affording my gas money and food. On top of that, our GM was always on top of us regarding people signing up for the JCP Credit Card to where on a weekly basis he would threaten our jobs. I started off working in the shoes department, which meant that my job was to clean the self-serve shoe department by myself with no help during the week, and after about 2 months I moved up to the appliances (that's right, JCPenney sells appliances but most people don't know that) and actually was averaging about $4k a week in sales every week in November and December. After my department transfer, they replaced my one job over there with three people and finally put a register over there. I was told my job as a JCP Appliance Specialist would have a commission and that I was no longer on a credit quota. But, here's the thing: they never payed me my commissions and after I asked about my commission I went down two months in credit quotas when we don't even get that many customers back in appliances. I did the math and they actually owe me between $400 and $600 for the commission I was supposed to make and they never payed me. Moral of the Story: Don't work at JCPenney.

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They moved to san Bernardino

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They moved

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Manager was not doing her job....

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I was excited to start at JCPenney when I first got the job. However, I am only a teenager and I am in rigorous high school courses and multiple sports. I explained this to them before getting hired and they said they understood and hired me anyways. It was during summer when I first got hired, so I was getting a ton of hours and it was no problem, however when school started they didn't cut my hours at all. I was a full-time high school student, full-time athlete, and part-time college student working close to, sometimes over, 30 hours a week. It's impossible to change your availability when you work here. I ended calling off for school related stuff almost every week because they refused to cooperate with me, which ultimately lead to me being fired. Besides the hours the managers are TERRIBLE. Sometimes they would yell at me for not doing other peoples jobs along with me, and other times I would get in trouble for doing them. They also have the most convoluted dress code I've ever experienced. I constantly got in trouble for apparently wearing the wrong things. Each manager had a different idea of what the dress code was. One would tell me one thing and I would listen to them, and then another would tell me something else and i'd get in trouble for listening to the other manager. It was a constant struggle. Overall, getting fired from JCPenney was the best thing that has ever happened to me. I have since had other friends go work for them and they have nothing but a negative experience too. So, unless you wan't to constantly suffer and have the life sucked out of you...do yourself a favor and don't apply.

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I haven’t left just yet, but I am debating if I should. I have been working at JCPenney for 4 months. I am only a teenager, high school senior, and I didn’t plan to stay longer than a year. When I first started I liked a few of my managers only because they were patient with me. During my experiences of working here I discovered so many negative things about JCPenney and mostly because of the people. I am so grateful for all of my co-workers because they have motivated me and helped me keep my head up. I was always scared to get fired because ALL THEY cared about was ICAPS. All the time, ICAPS ICAPS ICAPS. I am not complaining though, I’ve gotten more than 5 ICAPS in one day. I try my best all the time and I try not to force customers to open one up because I understand why they wouldn’t. I would always be patient with customers, and what made me feel so off about this job are the managers. Recently, some of my favorite managers have left, and the rest we have currently are rude, impatient, and lazy. They want us to do all of their dirty work which is pretty much dumb because we are only associates. I don’t recommend this job to any teenager, because they don’t realize we have a life outside of this job. I understand that when I applied for this job I would work weekends, and I would manage my time for it. They would get annoyed easily if I didn’t get more than 2 ICAPS a day. I’m sick and tired of it and I think it’s a negative environment. I would always try forcing myself to go to work because it would always bring me down. I love to make people happy but it seems like the managers at my store don’t appreciate all the hard work I do for them.

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Been there for a year, have only received a 10 cent raised. My coworkers and some mangers are the best part of working there. I love working the jobs I did because they never kept me in one place I was crossed trained for everything in the store practically doing a supervisors job without the pay. There is so much drama and and manger/associate turn over rate is really high. I stuck through a lot but I'm over working 12 hour shift for 8.60.

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For those who are complaining, the ultimate goal in retail is to SALE product and accomplish daily sale goals. THAT'S EVERY RETAIL COMPANY!! If you're not a enthusiastic and self motivated person, retail isn't for you. There are so many people who are less privileged and the ones who are complain.

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Still employed, and so far a great group of individuals. Loving my experience here.

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