Questions and Answers about JCPenney

Here's what people have asked and answered about working for and interviewing at JCPenney.

View all 446 questions about JCPenney

Why did you leave your job at JCPenney?

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85 answers

The ended for pricing

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Poor management, manager turnover, they just didn’t understand that we’re just normal human beings

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To finish my degree in Business Management

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Everything being said here about JCP is 100% correct. I'm currently 3 months old and I'm already giving my 2 weeks notice. They started harassing me to get credit apps that's all they care about. I get 10/10 surveys every week but they don't give a cr**. The managers are hella annoying they act like because they are an LOD they get to treat you like some type of slave. They whine and act all angry when you haven't finished a busy pile of clothes in the fitting room especially when u are alone. Its just ugh and all this for what just like 9$ an hour? Not to mention we get robbed like 10x a day and the security guy all he does is eat smh. I'm starting to get a headache and not to mention I still have classes to attend. I'll miss my coworkers but that's about it. I can see why my mom never liked JCP and she never was happy about me working here. Seriously if JCP don't get their act straight the store is gonna go down in a couple years.

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1
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Management was horrible and disrespectful. They also did not care about you and made you work many hours with low pay. I worked in customer service where you deal with every single problem you can think of online and in store and management kept harping me to get credit apps. Seriously?? You put credit apps over giving good customer service? Management also expected me to perform their job without the pay or the title. I was there for 2 and a half years and never got a raise, despite all the work I did for the darn company. The management there kept getting worse and worse as the years progressed and I thought it was about time I checked out. They really don't value their associates!

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Left due to really poor management(GM AND FM, and ultimately the company as a whole). I worked tirelessly for 7 years in the salon division. Made many sacrifices for the better of my salon just to consistently be treated as if I was an incompetent salon manager (even though my peers in the district we're far more lacking in most areas of leadership). Even when you deliver strong sales, they never stop harping on you. You can only give your all for so long before resentment kicks in and you realize you wasted almost a decade for people who like to flex their power/authority on you and a company that is failing anyway.

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Just adding on to my last answer... Thirdly, all the managers and supervisors care about is how many credit cards you can get applications for.. literally every single shift, they would be saying it over the walkie or even on the pager. Even customers are annoyed.. like that’s all JCP wants??? How about cleaning and organizing every area of your store. Making it a better shopping place for all kinds of people that come through.. You guys care more about credit cards then your own employees..

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Agree that this company jcp doesn’t want you to be creative and demonstrate any trendy looks, a teenager could handle what this position demands. Also for a small store, it has many micro managers flexing their muscles and belittling all other consultants. It is more about pushing credit card applications and helping jcp with their sales, not cosmetics or artistry. Truthfully, this company is ran so sloppily, very unprofessional. Do yourself a favor and try to work with professional companies such as Mac or Estée Lauder.

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The job ended

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The store is total mess, terrible management, totally incompetent from the top to the bottom, decisions are made depending of your ethnic and other ... affiliations ?! Low pay, dishonest personnel !

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