Questions and Answers about JCPenney

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Why did you leave your job at JCPenney?

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I’m leaving because you’re initially thrown out onto the sales floor with little or no training at all. The managers don’t know how to manage anything and have little training as well. You’re expected to just know how things run and get scolded if you don’t. It took me weeks to learn the basics that could’ve been taught in an hour. For some it even takes longer. The store manager gets mad at the associates when the store is messy but fail to understand that the associates do what the leads tell them to. The store is always a mess no matter how hard you work and expect morning meetings with the manager so he can scold everybody for it. Don’t worry, after he freaks out on everybody he sometimes brings donuts as an apology. An overall toxic place to work for anybody. Also, the managers expect you to get ICAPS even if they never put you on register and scold you if you don’t get any. Favoritism is also very abundant in this store.

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Poor management and a stressful vicinity to work in.

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Reduction in force

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1
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Interested in doing something different then food

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I left JCP because of no health insurance not enough hours but loved the job wish I could have gotten more benefits

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2
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I'm leaving because the management shows too much favoritism, only employees who get the most credit apps get hours. They never dress code those employees but everyone else can't show a knee! They criticize you if you don't get credit apps or for giving customers coupons. I worked as a floor associate and they expected me to complete mountains of go backs, literally piles on the floor! As well as recovery and customer service. All by myself in charge of two or three departments at a time. Ridiculous!! Their budgets always cut so I got no more than 10 hours most weeks. Then of course I never got my 15 min breaks yet when I had an unpaid lunch I was required to take it. So as not too waste money on an employee. The store is a nightmare, everything is messy and straight up disgusting. It's an all around bad place to work.

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Stll employed

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2
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I never got my rest breaks and my time punches were always changed. They are never staffed to provide adequate customer service. A lot of the leads don't know how to manage.

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7
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Found new employment (more hrs, more pay & training for a supervisor in 3 months). No advancement @ JcPenny. I work too hard!

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5
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The coaches are rude and they show favoritism at the call center. Very boring place to work at.

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