JCPenney
Happiness rating is 65 out of 100
3.7 out of 5 stars.
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Interviews at JCPenney

Here’s what others thought about the interview process at JCPenney.
Interview experience
Based on 3,317 interviews
Favorable
Interview difficulty
Based on 3,281 interviews
Easy
Interview process length
Based on 3,107 interviews
About a day or two

Interview process at JCPenney

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 3.

Interview process length
About a day or two
50%
About a week
30%
About two weeks
14%
About a month
4%
More than one month
2%
Most reported steps
On-site interview
68%
Background check
45%
Group interview
32%
Phone call/screening
27%
Problem solving exercises
23%
Least reported steps
Other
5%
Take-home/sample work
1%
They have no interview
1%

What candidates say about the interview process at JCPenney

  • I applied online and recieved a call the next day, I believe. The phone interview was mainly to see how you are and why you applied to the store-- very basic questions haha. Then I was scheduled for a…
    Shared on November 16, 2020
  • Group interview with an incredibly rude district manager.I’m glad I didn’t get this job it’s not a company I would want to work for with such rude upper management,It’s no wonder the turn over is so …
    Shared on November 15, 2020
  • My personal interview experience was pretty smooth. I applied online and got an email to schedule an interview which I did. The interview was easy and pretty fast. I was with a group with about 4 othe…
    Shared on November 12, 2020

Interview questions at JCPenney

Commonly asked questions, as reported by candidates

  • The hiring manager asked my work history, and educational back ground. I was asked what compensation I required and my availability.
    Shared on July 28, 2017 - Human Resource Supervisor - Mesquite, TX
  • Tell me a little about yourself? how did you hear about us? what would you do in a challenging situation?
    Shared on July 26, 2017 - Hair Stylist - New Orleans, LA
  • They asked if we had sales experience, why did we want to work in retail and what we are passionate about
    Shared on June 7, 2017 - Operations Manager - Novi, MI

Interview tips at JCPenney

Dress code for the interview
  • Business casual (e.g. dress slacks)73%
  • Formal (business suit)13%
  • Casual (t-shirt and jeans)10%
  • They didn’t have a dress code4%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at JCPenney

  • Be polite and honest about who you are.
    Shared on January 16, 2018 - Optical Technician - Stockton, CA
  • Be yourself and be confident.
    Shared on June 21, 2017 - Associate Support Department Supervisor - Hammond, LA
  • Have customer service experience
    Shared on June 12, 2017 - DEPARTMENT SALES MANAGER - New York, NY

The first interview at JCPenney

How candidates got an interview
  • Walk-In22%
  • Other online job site18%
  • Through Indeed16%
  • Employee referral15%
  • Other9%

How candidates received their first interview at JCPenney

  • Submit application online, and call and check on the status of application. Let them know you're interested. They'll email you to schedule interview. I have a group interview for Cashier.
    Shared on August 15, 2019
  • I had a group interview, it wasn't nerve racking and there wasn't anything to be nervous about. The managers were all VERY nice and they were even joking around with us. What they made us do, was firs…
    Shared on April 20, 2019
  • I called many times regarding my application and they called me back for an interview.
    Shared on April 9, 2019 - Sales Associate - Lake Jackson, TX
  1. Interviews